Definitions Employee Crm White Papers, Definitions Employee Crm Software, Definitions Employee Crm Research, Hardware and Services

BancVue is Winning the War Against the Big Banks with Sugar Professional by SugarCRM Inc.

November 08, 2010 - (Free Research)

Read this case study to learn how BancVue utilized Sugar Professional to optimize their customer’s business models and extend the base model contract module for improved contract management. Continue reading to learn how BancVue is winning the war against the big banks with the help of Sugar Professional.

(CASE STUDY)

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Highlighting Differences Between Retention and Turnover Metrics by SuccessFactors

April 24, 2012 - (Free Research)

Read this white paper to learn the appropriate metrics to use when analyzing workforce turnover and retention data, how to define them, and how to increase their value.

(WHITE PAPER)

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Business Skill Courseware by SkillSoft Corporation

SkillSoft’s Business Skills Library focuses on behavioral skills that are designed for business professionals and key to performance regardless of job responsibility, as well as the skills and knowledge that are relevant to the various areas of functional responsibility in today’s business organizations.

(ASP & SOFTWARE PRODUCT)

Understanding and Managing the Risk of Change by Global Knowledge

June 17, 2011 - (Free Research)

A flexible, adaptable and scalable IT infrastructure means that change is the only constant. Access this exclusive resource for an in-depth definition of change management and tactics for increasing your ROI via the change process.

(WHITE PAPER)

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The Next Generation Of Knowledge Worker Processes Will Dominate Enterprises by IBM

October 13, 2010 - (Free Research)

This paper shows the shifting mindset surrounding case management, offering up the results of surveys with 155 global case management influencers and decision-makers on how they view this concept. Learn why older process automation approaches based on archaic mass production concepts are no longer viable in today's era of people-driven processes.

(WHITE PAPER)

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CRM Total Cost of Ownership: Fees, Subscriptions and Hidden Costs by SugarCRM Inc.

July 15, 2011 - (Free Research)

The following analysis provides a comparative price analysis of four leading CRM solutions for midmarketorganizations. Forrester Research defines midmarket organizations as any organization with revenues of lessthan $1 billion and/or fewer than 1,000 employees.

(WHITE PAPER)

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Communication Breakdown and Conflict within Teams by Global Knowledge Network, Inc.

May 2004 - (Free Research)

Team interaction is an essential component of job success. Often, the creation of teams can lead to communication breakdown and conflict. Learn to identify positive versus negative conflict and how each can impact on your project. This paper also includes a behavioral quiz to help you determine the health of your team.

(WHITE PAPER)

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Alegent Health Implements Courion Solutions to Deliver Access Assurance by Courion Corporation

December 2009 - (Free Research)

This case study describes how Alegent, a large healthcare system in Nebraska, implemented Courion Solutions to assist with their access assurance needs. Read on to learn what was changed and the benefits that were attained.

(CASE STUDY)

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Realizing The True Payoffs of Speech Analytics by Enkata Technologies

April 2012 - (Free Research)

This white paper takes a look at speech analytics and how companies are using cloud-based solutions to transform customer conversations into business insight.

(WHITE PAPER)

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Cloud Computing: What It Is and What It Can Do For You by Global Knowledge

March 2010 - (Free Research)

Cloud computing is one of the latest computer and business industry buzz words. This paper will discuss the definition of cloud computing, the public or external cloud, the private or internal cloud, the evolution of cloud computing and more.

(WHITE PAPER)

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How to tackle risk taxonomy by ComputerWeekly.com

November 2010 - (Free Research)

This Technical Standard provides a taxonomy describing the factors that drive risk – their definitions and relationships. This Technical Standard is not a reference or tutorial on how to assess or analyze risk, as there are many such references already available.

(WHITE PAPER)

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Successful Projects Start with High Quality Requirements

by Micro Focus

May 2012 - (Free Research)

<p>Read this white paper to learn how to create an accurate requirements definition for ongoing management that will save you time and money in the design phase, during development, and throughout the testing and quality assurance processes.</p>

(WHITE PAPER)

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Experiencing the New Social Enterprise - InfoWorld by Oracle Corporation

April 2012 - (Free Research)

Read this white paper and learn how to deliver modern user experiences to employees, customers and business partners.

(WHITE PAPER)

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Creating the Enterprise-Class Tablet Environment by BlackBerry

December 2011 - (Free Research)

Discover more information about how tablets are affecting the workplace and why enterprises need to implement a tablet strategy for a secure and effective environment.

(WHITE PAPER)

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Transforming the customer experience with technology by OpenText

March 2012 - (Free Research)

In this expert e-guide, readers will learn best practices for allocating resources for CEM and tips for taking an employee-centric approach to CEM.

(EGUIDE)

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Case Study: la Caixa - Bank takes customer and employee support to the next level by Hewlett-Packard Limited

January 2012 - (Free Research)

With HP's contact centre and customer services, la Caixa was able to expand and continue to provide excellent service to their customers. Read this case study now to learn more about HP's call centre and contact centre offerings.

(CASE STUDY)

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Accela Video Whitepaper: Differentiate Your Company with Complete CRM by Oracle Corporation

April 2010 - (Free Research)

Interactions between partners, customers, and employees are much faster-paced in our highly-networked world. It is important that CRM solutions understand these relationships. Watch this video to learn strategies for CRM evolution.

(VIDEO)

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Big Data: What you need to know by EMC Corporation

May 2012 - (Free Research)

Big Data: What is it? Get a hype-free definition and expert breakdown of Big Data storage and analytics in this e-guide.

(EGUIDE)

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CIO Leadership Forum to Focus on IT's New Role in the Business by Dell, Inc.

March 2012 - (Free Research)

Listen to this brief podcast now as Gartner analyst Mark McDonald discusses the roles of amplifiers in the enterprise, touching on how mobility, cloud computing, analytics and social media are driving companies today. Also learn how cost, complexity and duplication can hinder collaboration efforts.

(PODCAST)

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Mobile payment technology - a buyer's guide by ComputerWeekly.com

November 2010 - (Free Research)

The definition of a mobile payment is often open to interpretation and can differ from source to source. Juniper Research has a simple definition of a mobile payment as “payment for goods or services with a mobile device such as a phone, Personal Digital Assistant (PDA), or other such device.”

(WHITE PAPER)

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CW+: Mobile payments market opportunities for business by ComputerWeekly.com

December 2010 - (Free Research)

(WHITE PAPER)

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Dell Cloud Solutions for Web Applications: A Revolutionary Platform for Public and Private Clouds by Dell, Inc. and Intel

June 2011 - (Free Research)

More IT pros are looking to introduce a cloud infrastructure to their organization. However, as the definition and its potential benefits have morphed over time, knowing exactly what this technology offers is not always easy. This white paper highlights cloud computing to help you better evaluate this technology. Learn more here.

(WHITE PAPER)

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Mobile banking strategies - maximise your revenues by ComputerWeekly.com

December 2010 - (Free Research)

Juniper Research defines mobile banking as “the provision of banking services to customers on their mobile devices”: specifically we mean in the vast majority of instances “the operation of bank current and deposit or savings accounts”.

(WHITE PAPER)

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Gartner: The future of videoconferencing by ComputerWeekly.com

September 2010 - (Free Research)

With a transition to new endpoints, capabilities and services, changes are on thehorizon for videoconferencing, and the emphasis is now shifting to improvingendpoint coverage and adding reach.

(WHITE PAPER)

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Find the most effective cloud services for your business by HP & Intel

October 2011 - (Free Research)

HP is driving the evolution of what we call the Instant-On Enterprise. It is an enterprise that embeds technology into everything it does to better serve citizens, partners, employees, and clients.

(WHITE PAPER)

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