Parature's Online Customer Service Software & Solutions by Parature Inc.. Parature is the global leader in on-demand customer support and help desk software. Our web-based support suite enables organizations to fundamentally change the way they more... >> Discover more offerings from Parature Inc..
		TechExcel CustomerWise (formerly TechExcel CRM) Customer Support Software by TechExcel, Inc.. CustomerWise helps optimize your support process by providing your internal support team with all of the tools necessary to resolve support requests quickly. From incident more... >> Discover more offerings from TechExcel, Inc..
		Lawson Enterprise Financial Management Software by Lawson Software. The Lawson Enterprise Financial Management software suite supports the full cycle of finance, from budgeting and forecasting, through the management of projects and activities, more... >> Discover more offerings from Lawson Software.

Sage Master Builder Product Overview by Sage Software. April 2007 - (Free Research) Sage Master Builder features industry-specific functionality that addresses all phases of your construction business “profit cycle” -- estimating, production, accounting, and analysis in one system. (WHITE PAPER) READ ABSTRACT |

How Do You Score? Silverpop's Benchmark Study of B2B Lead Management Practices by Vtrenz, Inc August 2008 - (Free Research) Webinar attendees will learn average percentage of lead growth for BtoB companies, the average number of form fields people will complete before dropping off, etc. (WEBCAST) READ ABSTRACT |

Sage Accpac: Scalable ERP solutions for Small/Mid-sized Businesses by Sage Software Inc. (E-mail this company) Sage Accpac ERP system is a robust accounting and operations system for small and midsized businesses. You can create a perfect fit for your business by opting for only the modules you need now, then integrating additional functionality as you grow. With our full range of applications, you have the ability to streamline your entire enterprise.  (ASP & SOFTWARE PRODUCT)

eCity Receivables - Accounts Receivable & Collections for .Net2.0 by SLINGSHOT. eCity Receivables gives you the tools to tighten credit management, automate billing processes, accelerate collections, efficiently apply payments and resolve payment issues.  (SOFTWARE PRODUCT)

Buying Storage, What Vendors Don't Want You to Know - SD CHI 08 by Storage Decisions and EVault Inc. August 2008 - (Free Research) In this session, you learn the questions you should be asking of ALL of your storage vendors, and other important tips and techniques for writing an air-tight RFI or RFP (they are different!). (WHITE PAPER) READ ABSTRACT |

Epicor for Distribution - Enterprise and Mid-Market Distribution Management by Epicor Software Corporation. Designed for the unique needs of large and mid-market distributors, Epicor for Distribution streamlines all of your core distribution processes. It gives you an integrated platform for sales, CRM, supply chain, logistics, financials and reporting - a single point of visibility and control of the processes of a profitable distribution chain.  (SOFTWARE PRODUCT)

Advanced Financial Management Software for .Net2.0 by SLINGSHOT. Know your exact cash position. Report quickly and with confidence to your management and regulators. Speed processing and lower administrative overheads with Slingshot's Advanced Financial Management modules.  (SOFTWARE PRODUCT)

eCity Ledger - General Ledger & Financial Reporting for .Net2.0 by SLINGSHOT. The eCity Ledger application speeds the process of preparing and presenting accurate financial information.  (SOFTWARE PRODUCT)

Understanding Business Intelligence and Your Bottom Line by Sage Software Inc. (E-mail this company) January 2007 - (Free Research) While many BI vendors want you to think that their pricey, industrial-strength solutions are absolutely necessary for the small and midsized business (SMB) sector, our research shows otherwise. Since all SMBs can benefit from BI tools, this paper provides a way for them to determine what tools they really need to make bottom line improvements. (WHITE PAPER) READ ABSTRACT |

IFS Enterprise Asset Management - EAM / CMMS by IFS IFS Enterprise Asset Management (EAM) is an information management system that connects all departments and disciplines within a company, making them an integrated unit.  (SOFTWARE PRODUCT)

SOA in Any Economic Climate: Adopting a Lifecycle Approach to Software Quality Management by IBM. August 2008 - (Free Research) This paper explains how organizations are adopting new approaches such as Service Oriented Architecture (SOA) as a way to create agile reusable business services that are intended to help them respond to rapid changes and business opportunities. (WHITE PAPER) READ ABSTRACT |

Fiserv Reinsurance Solutions -- Ceded and Assumed Reinsurance Management by Fiserv Insurance Solutions. Discover the Fiserv Reinsurance solution that has the answer to your business needs. Both of our reinsurance solutions meet the unique requirements of reinsurers and insurance carriers in the marketplace.  (SOFTWARE PRODUCT)

The New Learning Content Model: How Content Management Challenges Are Changing the Way Learning Content Is Purchased, Deployed and Managed by Plateau System LTD. March 2008 - (Free Research) With dynamic learning essential to meeting an entire new era of challenges, organizations simply can’t afford to base their learning budget on their best guess about who, when, and how their employees will use eLearning content. (WHITE PAPER) READ ABSTRACT |

Expensewatch.com: T&E Expense Reports, A/P Invoice Management & Purchasing by ExpenseWatch.com. Expensewatch.com offers best-of-breed modules for Travel & Entertainment Expense Reports, Purchasing, and A/P Invoice Management that work together as a fully integrated suite or stand alone separately.  (ASP)

Advanced Professional Services Automation / Project Portfolio Management by Unanet Technologies (E-mail this company) Unanet PSA/PPM software is an earned value management system that improves resource scheduling and forecasting, project management, project portfolio management, project accounting, timesheets and expense reports for government contractor, professional services, advanced technology, and Fortune 100 internal services organizations.  (ASP & SOFTWARE PRODUCT)

How to Calculate the ROI of Remote Support by Citrix Online-GotoAssist July 2008 - (Free Research) Remote support platforms offer a compelling ROI story, with impacts to multiple core metrics such as first contact resolution, incident handling time and customer satisfaction. (WHITE PAPER) READ ABSTRACT |

Purchasing, Procurement and Requisition Management Software for .Net2.0 by SLINGSHOT. Using familiar internet purchasing conventions, empower your procurement team to buy capital, service and hard goods within a secure, auditable and workflow controlled environment.  (SOFTWARE PRODUCT)

A Buyer’s Guide for Software Companies Considering On-demand Financial Applications to Meet Their Business Requirements by Intacct July 2008 - (Free Research) The movement to a Software as a Service (SaaS) model is placing pressure on software vendors. This paper examines the trends which are transforming the software industry and leading independent Software Vendors to leverage on-demand financial applications. (WHITE PAPER) READ ABSTRACT |

Astea Alliance Service Management Suite by Astea International Inc. (E-mail this company) Astea Alliance service management suite integrates & optimizes business processes for Contact Center, Field Service, Depot Repair, Logistics, Professional Services, & Sales & Marketing. Astea helps organizations maximize the value of their service operations by providing comprehensive, cost-effective solutions that optimize the service enterprise.  (SOFTWARE PRODUCT)

Supply Chain Management in Kraft by BOARD June 2008 - (Free Research) In order to maintain its market leadership, Kraft Food's products should reach their destinations faster and faster, but in the most effective way. (CASE STUDY) READ ABSTRACT |

Application Delivery Controller Performance Report by F5 Networks (E-mail this company) September 2007 - (Free Research) The market for Application Delivery Controllers is very competitive, with nearly every vendor claiming a performance advantage in one scenario or another. Unfortunately, the claims from each vendor rest on differing definitions of performance criteria. This document details the results of comprehensive performance testing of F5, Cisco, and Citrix. (WHITE PAPER) READ ABSTRACT |

Meeting the Challenges Affecting Data Replication Performance and Reliability by F5 Networks (E-mail this company) November 2007 - (Free Research) Data replication has become a common process within most enterprise IT departments. The need to protect critical data and ensure continuity of operations drives many to deploy sophisticated replication solutions. This paper explains how a WAN optimization solution can significantly improve data replication performance between remote data centers. (WHITE PAPER) READ ABSTRACT |

The On-demand Document Management Advantage: Five Tests to See If Software-as-a-Service Is Right for Your Application by SpringCM April 2008 - (Free Research) This white paper has five tests to see if Software-as-a-Service is right for your application. It will also discuss how Document Management enables an organization to effectively and efficiently control and leverage its content. (WHITE PAPER) READ ABSTRACT |

When On-demand Financials Make Sense: A Viable Alternative for Growing Midsize Companies by Intacct July 2008 - (Free Research) This whitepaper discusses when on-demand financials should be implemented. Ventana Research outlines a list of steps for the prospective user to conduct their own evaluation to determine if on-demand financials would be beneficial (WHITE PAPER) READ ABSTRACT |

Application Delivery Controller: Performance Report by F5 Networks (E-mail this company) April 2008 - (Free Research) This report documents the performance of the top Application Delivery Controllers offered by F5 Networks, Cisco Systems, and Citrix Netscaler. Through the development and implementation of robust and reproducible testing methods, F5 demonstrates a significant performance advantage over the competition in a comprehensive set of tests. (WHITE PAPER) READ ABSTRACT |

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