Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc.. Discover what benefits advanced meter infrastructure (AMI) brings and why, and learn how the SAP NetWeaver platform and enterprise service-oriented architecture can support more... >> Discover more offerings from SAP America, Inc..
		WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc.. WebFOCUS is a comprehensive and fully integrated enterprise business intelligence platform. It sets the standard for enterprise business intelligence by scaling to support more... >> Discover more offerings from Information Builders Inc..

Optimizing Customer Retention Programs by Portrait Software December 2008 - (Free Research) Read this case study and find out about how Uplift Modeling can help your marketing programs and increase campaign ROI.  (WHITE PAPER)

Business Skill Courseware by SkillSoft Corporation SkillSoft’s Business Skills Library focuses on behavioral skills that are designed for business professionals and key to performance regardless of job responsibility, as well as the skills and knowledge that are relevant to the various areas of functional responsibility in today’s business organizations.  (ASP & SOFTWARE PRODUCT)

Data stewardship program: Quality booster, but a hard step for many by SAP America, Inc. December 2012 - (Free Research) Data stewards are central to the success of data governance programs. Without data stewards to facilitate the communications about data issues between IT and the business side, diverging data definitions, policies and quality controls can easily get out of control. This e-guide offers tips and best practices.  (EGUIDE) READ ABSTRACT |

SingTel Selects Alcatel-Lucent as Strategic Partner in IPTV Deployment by Alcatel-Lucent June 2009 - (Free Research) Read this case study to learn how SingTel, a major carrier in the Asia-Pacific region, overcame the challenges associated with providing new services and broadening their customer base. The solution allowed them to provide advanced IPTV features - including HD VoD - quickly and at aggressive prices, thereby affirming their place as a market leader.  (CASE STUDY) READ ABSTRACT |

Largest UK Network Solves BIG Problem with Small Solution by Nexsan November 2009 - (Free Research) ITV.com’s IT management sought a future-proofed solution that would improve overall performance and future proof for High Definition editing without increasing the physical storage footprint requirements of their small datacenter. Nexsan was the only company that could deliver the solution they required.  (CASE STUDY) READ ABSTRACT |

Strategic Meeting Management: Best Practices for Success: A Tips and Tools Guide to Effective Implementation by StarCite August 2008 - (Free Research) In studying the best practices in strategic meeting management, there's proven evidence that a "managed" meetings program can generate significant and immediate cost savings for corporations of all sizes.  (WHITE PAPER) READ ABSTRACT |

Enterprise Architecture Is More than Engineering by Burton Group July 2008 - (Free Research) While many enterprise architecture (EA) programs may be less than effective or threatened by extinction, the EA discipline is still an important set of skills and processes that improve IT decision-making and CIO effectiveness.  (WHITE PAPER) READ ABSTRACT |

Emergency Management Plans Made Easy & Practical by VMware, Inc. January 2013 - (Free Research) Your DR plan covers immediate incident response, but does it address long-term post-crisis support? Learn about the key phases of an effective emergency management program - from prevention to resolution - by reading this exclusive SearchSMBStorage.com E-Guide.  (EGUIDE) READ ABSTRACT |

Mobile banking strategies - maximise your revenues by ComputerWeekly.com December 2010 - (Free Research) Juniper Research defines mobile banking as  “the provision of banking services to customers on their mobile devices”: specifically we mean in the vast majority of instances “the operation of bank current and deposit or savings accounts”.  (WHITE PAPER) READ ABSTRACT |

Provergent Suite - Telecom Order & Inventory Software by Digital Fairway, Inc. The Provergent Communication Asset Management Suite helps to manage the planning, procuring, provisioning, auditing & delivering of communications services. Provergent allows you to build accurate & easy to manage centralized inventories, backed up by automated provisioning processes to manage all moves, adds, changes & deletes in the inventory.  (SOFTWARE PRODUCT)

Ten Steps to Better Requirements Management by IBM October 2008 - (Free Research) Requirements definition and management is an activity that has the potential to deliver a high, fast ROI. This white paper explains the characteristics of a good requirement and presents ten steps to better requirements management. Read on to learn how better requirements translate into easier, higher quality projects.  (WHITE PAPER) READ ABSTRACT |

Speech Analytics: The Simple Definition by Calabrio, Inc. June 2011 - (Free Research) What is "Speech Analytics," exactly, and why is it important? Find out how the latest wave of Speech Analytics offerings are used in call center communication today and what the benefits are.  (WHITE PAPER) READ ABSTRACT |

Web Content Management: Why SaaS Matters and Why You Should Care by Clickability, Inc. March 2010 - (Free Research) With the move to on-demand applications has come plenty of mudslinging between traditional off-the-shelf-software proponents and SaaS WCM fans. So, how do buyers separate hype from truth? This paper helps answer that question, creating cohesive definitions, and arming buyers with the right questions to consider when making a WCM purchase.  (WHITE PAPER) READ ABSTRACT |

Cisco PIX 501 Security Appliance by Cisco Systems, Inc. The Cisco® PIX® 501 Security Appliance delivers enterprise-class security for small office and teleworker environments, in a reliable, easy-to-deploy purpose-built appliance.  (HARDWARE PRODUCT)

Gartner: The future of videoconferencing by ComputerWeekly.com September 2010 - (Free Research) With a transition to new endpoints, capabilities and services, changes are on thehorizon for videoconferencing, and the emphasis is now shifting to improvingendpoint coverage and adding reach.  (WHITE PAPER) READ ABSTRACT |

Improve Organizational Communications to Drive Business Results by Cisco Systems, Inc. October 2011 - (Free Research) As an organization’s workforce becomes increasingly mobile and dispersed, its ability to survive and thrive depends on effective employee communications. Access this resource to learn about collaborative tools that enable increased productivity, business agility and competitive advantage.  (WHITE PAPER)

eBook: Evaluating CRM: From SaaS to software, choosing the right CRM deployment style by Aplicor March 2009 - (Free Research) In this eBook, find out how on-demand and SaaS CRM is altering the CRM software landscape. Learn how both on-demand and on-premise CRM have evolved in recent years and how industry trends are playing into the decision-making process at many organizations.  (EBOOK) READ ABSTRACT |

Case Study: Orlando Magic Score a Performance Slam Dunk with Dell Compellent SAN by Dell Compellent May 2011 - (Free Research) To support these data-intensive applications, the Orlando Magic needed a storage area network (SAN) with I/O performance fast enough to play and stream both standard and high-definition (HD) video. Read this case study to see their solution.  (CASE STUDY) READ ABSTRACT |

Improve Organizational Communications by Cisco Systems, Inc. October 2011 - (Free Research) As an organization’s workforce becomes increasingly mobile and dispersed, its ability to survive and thrive depends on effective employee communications. Learn about a collaboration platform that allows for improved employee communication and productivity.  (WHITE PAPER)

Network Boost: control all data in your network and accelerate your data exchanges by Orange Business Services April 2009 - (Free Research) This quick Flash presentation gives us an overview of Network Boost, a turn-key networking solution that offers application acceleration tools that are focused on achieving performance objectives.  (PRODUCT OVERVIEW) READ ABSTRACT |

The Forrester Wave™: Application Lifecycle Management, Q4 2012 by IBM October 2012 - (Free Research) As we move into 2013, Forrester Research has concluded that hot issues such as DevOps, embedded software, and requirements definition are shaking up the ALM market, changing what vendors must offer in order to be competitive. Read the latest Forrester Wave report to learn how 9 top ALM vendors fared against the firm's 116-point evaluation criteria.  (WHITE PAPER) READ ABSTRACT |

The Forrester Wave™: Business Process Management for Document Processes, Q3 2007 by EMC Corporation July 2007 - (Free Research) To see how the vendors stack up, Forrester evaluated eight business process management suite (BPMS) suppliers best suited and most experienced for document-intensive processes across approximately 150 criteria.  (WHITE PAPER) READ ABSTRACT |

Circumstances and Customers Have Changed: Has Your Loyalty Program Kept Pace? by Oracle Corporation October 2009 - (Free Research) This white paper highlights some of the issues that reduce or increase the effectiveness of customer loyalty programs and suggests a solution that offers tips for building a more loyal customer base.  (WHITE PAPER) READ ABSTRACT |

Building a Better Data Dictionary with PowerDesigner® by Sybase, an SAP company April 2012 - (Free Research) Data dictionaries are a great tool to help in your quest to derive meaning and insight from your data, allowing you to standardize context and definitions to gain consistency and reusability, and propel this quality data into strategic decision-making and business plans. This brief paper outlines the specs and benefits of data dictionaries.  (WHITE PAPER) READ ABSTRACT |

Using enterprise architecture to develop a blueprint for improving your energy efficiency and reducing your carbon footprint by IBM December 2008 - (Free Research) This whitepaper is about enterprise architecture as it pertains to finding and maximizing the business value in greener operations. Higher energy efficiency and a smaller carbon footprint are obvious areas of interest for any business, but how do you balance these goals with productivity, customer service, and all your other business concerns?  (WHITE PAPER) READ ABSTRACT |

We are always striving to improve our customer experience. Please notify us if there is a company missing that you feel should be in our directory.