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Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc..
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eBook: Evaluating CRM: From SaaS to software, choosing the right CRM deployment style by Aplicor

March 09, 2009 - (Free Research)
In this eBook, find out how on-demand and SaaS CRM is altering the CRM software landscape. Learn how both on-demand and on-premise CRM have evolved in recent years and how industry trends are playing into the decision-making process at many organizations. 
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Manufacturing Insights: How ERP Fuels Better Customer Experiences by Epicor Software Corporation

May 31, 2013 - (Free Research)
Access this analyst report today to learn how customer experience excellence is becoming a business differentiator in the world of manufacturing, and discover how modern ERP can support better experiences. 
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Case Study: Orlando Magic Score a Performance Slam Dunk with Dell Compellent SAN by Dell Compellent

May 09, 2011 - (Free Research)
To support these data-intensive applications, the Orlando Magic needed a storage area network (SAN) with I/O performance fast enough to play and stream both standard and high-definition (HD) video. Read this case study to see their solution. 
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Speech Analytics: The Simple Definition by Calabrio, Inc.

June 20, 2011 - (Free Research)
What is "Speech Analytics," exactly, and why is it important? Find out how the latest wave of Speech Analytics offerings are used in call center communication today and what the benefits are. 
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Public, Private and Hybrid Cloud Storage: Expert Definitions and Configuration Steps by Oracle Corporation

November 28, 2012 - (Free Research)
This expert E-Guide is a great intro to cloud storage. Learn four key definitions of private cloud storage, five advantages of cloud storage and a Q&A with a Gartner research VP on hybrid cloud storage. 
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Extend the Monitoring of Distributed Applications with Operations Manager 2007 to Heterogeneous Environments with Jalasoft Xian Io by JALASOFT

March 2008 - (Free Research)
The Distributed Application Designer allows administrators to graphically define components which make up a service. Underlying is Operations Manager System Definition Model (SDM). 
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Optimizing Customer Retention Programs by Portrait Software

December 2008 - (Free Research)
Read this case study and find out about how Uplift Modeling can help your marketing programs and increase campaign ROI. 
(WHITE PAPER)

Virtualization Defined - Eight Different Ways by F5 Networks

September 2008 - (Free Research)
Virtualization is not a new concept. Today it appears that virtualization is everywhere, which because of its ambiguity can be applied to any and all parts of an IT infrastructure. This whitepaper focuses on virtualization in the data center. 
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Hosted Contact Center and On-Premises Centers Demystified by Genesys

March 2014 - (Free Research)
Choosing between an on-premises or a hosted contact center isn't easy, and unfortunately, this decision is further complicated by misconceptions about the differences between the two and what "hosted" and "on-premises" mean. This expert e-guide aims to clarify those definitions and set straight the misconceptions. 
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Highly Distributed Computing Is Key to Quality on the HD Web by Akamai Technologies

March 2008 - (Free Research)
This paper outlines the basic requirements for delivering high-definition (HD) video via broadband and describes how Akamai, through highly distributed computing, is uniquely able to extend the Internet's capacity. 
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Key Strategies for IT Success in Today's Distribution Environment by Epicor Software Corporation

October 2011 - (Free Research)
This white paper provides high level definitions, opportunity identification, and future potentials for: Service Oriented Architecture (SOA), Software as a Service (SaaS), Enterprise Resource Planning (ERP) Anytime, Anywhere Availability, Mobile Devices, Web 2.0, and Report Cards or Balanced Scorecards as a Business Intelligence (BI) capability. 
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Presentation Transcript: Inside The Cloud, Key Security Factors When Considering Managed Services by AT&T Corp

December 2009 - (Free Research)
This Presentation Transcript offers an overview of the cloud computing landscape as it relates to information security. Few organizations realize the vast and inherent risks that cloud computing presents, including data exposure, data loss, and a compromised infrastructure. 
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IBM Requirements Definition and Management - Part 2 by IBM

June 2010 - (Free Research)
Join us to learn how IBM® Rational® helps teams use requirements to create better business driven solutions. 
(WEBCAST)

Magic Quadrant for Multichannel Campaign Management by IBM

May 2013 - (Free Research)
Digital marketing continues to fuel the multichannel campaign management market. In this informative report, find a market analysis and key definitions, learn about Magic Quadrant for Multichannel Campaign Management, read a thorough vendor comparison review, and more. 
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Economizer Modes of Data Center Cooling Systems by APC by Schneider Electric

July 2012 - (Free Research)
Access this white paper to learn how your data center can reduce energy costs by using the right economizer mode. This resource provides definitions for the various types of economizer modes and compares their performance against key data center attributes. 
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Email Marketing Goes Social by Silverpop Systems Inc.

November 2008 - (Free Research)
Read this paper to get tips about how to best implement a successful social email marketing campaign. 
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The Sonic ESB: An Architecture and Lifecycle Definition by Progress

January 2005 - (Free Research)
Enterprise service bus (ESB) is a key SOA infrastructure technology to connect, mediate and control services and their interactions. Read this detailed analysis of the architecture and lifecycle of an ESB. 
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9 key cloud storage criteria E-Guide HP 3PAR by SearchStorage.com

March 2012 - (Free Research)
This expert E-Guide lays out the 9 key cloud storage criteria -- the essential elements that define a true cloud storage offering. 
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Advanced Persistent Threats and Other Advanced Attacks: Threat Analysis and Defense Strategies for SMB, Mid-size, and Enterprise Organizations by Websense, Inc.

September 2011 - (Free Research)
Understanding exactly what an Advanced Persistent Threat (APT) is can be difficult, as the hype surrounding this dangerous threat has clouded its definition. View this paper to discover the nature of APT risks and gain key recommendations on how to defend against them. 
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Improve Organizational Communications to Drive Business Results by Cisco Systems, Inc.

October 2011 - (Free Research)
As an organization’s workforce becomes increasingly mobile and dispersed, its ability to survive and thrive depends on effective employee communications. Access this resource to learn about collaborative tools that enable increased productivity, business agility and competitive advantage. 
(WHITE PAPER)

Business Skill Courseware by SkillSoft Corporation

SkillSoft’s Business Skills Library focuses on behavioral skills that are designed for business professionals and key to performance regardless of job responsibility, as well as the skills and knowledge that are relevant to the various areas of functional responsibility in today’s business organizations. 
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Fast Tracking Data Warehousing & BI Projects Via Intelligent Data Modeling by Embarcadero Technologies, Inc.

September 2010 - (Free Research)
In this webcast, you’ll learn from BI and enterprise modeling expert, Claudia Imhoff how intelligent data modeling practices to design and deliver superior BI faster, the characteristics and benefits of intelligent data modeling, How to promote the use of data models to fast-track data warehouse and BI projects, and more. 
(WEBCAST) READ ABSTRACT |

Presentation Transcript: On Implementation Trends and Lean Supply Chain Management (SCM) by E2open

April 2009 - (Free Research)
Read this presentation transcript to learn what a lean supply chain is and how it can cut costs out of your supply chain, as well as make your supply chain as efficient as possible. Learn what steps a company must take to make its supply chain lean, and the top ten technology trends to implement a lean supply chain, and more. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Hybrid Cloud 101: An Introduction by Microsoft

April 2014 - (Free Research)
This webinar will give you the basics on the hybrid cloud. 
(WEBCAST) READ ABSTRACT |

Keys for successful social and digital CRM initiatives by Oracle Corporation UK Ltd

December 2013 - (Free Research)
In this expert e-guide, SearchCRM.com's Albert McKeon sits down with Gartner analyst Adam Sarner as he reveals the keys for an effective social CRM initiative. Also inside, find a real-world example of a successful digital CRM adoption at Walt Disney World. 
(EGUIDE) READ ABSTRACT |

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