This paper shows the shifting mindset surrounding case management, offering up the results of surveys with 155 global case management influencers and decision-makers on how they view this concept. Learn why older process automation approaches based on archaic mass production concepts are no longer viable in today's era of people-driven processes. 

The definition of a mobile payment is often open to interpretation and can differ from source to source.    Juniper Research has a simple definition of a mobile payment as “payment for goods or services with a mobile device such as a phone, Personal Digital Assistant (PDA), or other such device.” 

With a transition to new endpoints, capabilities and services, changes are on thehorizon for videoconferencing, and the emphasis is now shifting to improvingendpoint coverage and adding reach. 

Check out this FAQ to learn the answers to these questions and more regarding tape backup and archiving. Learn why tape is still relevant in a largely disk-dominated IT landscape, discover the latest tape has to offer (i.e. LTFS) and gain insight into the effect tape has on compliance/e-discovery operations. Read on to learn more. 

This FAQ guide features 24 commonly asked questions and answers - both general and technical - regarding the Dell Management Plug-in for VMware vCenter. 

Server virtualization presents some interesting implications for disaster recovery (DR), including cost reductions and increased recovery times. In this FAQ, business continuity expert Paul Kirvan discusses the various server virtualization approaches that are effective for DR and how they benefit failover and failback processes. 

Economies of scale, flexibility and costreduction – cloud advocates have made sure that we are familiar with these potential benefits, even if we have yet to agree on an exact definition of cloud computing. But doubters argue that none of these benefits will actually be available unless some fundamental security issues can be overcome. 

The questions and answers in this document will help you avoid the snares of misleading anti-malware tests and make intelligent use of the reliable ones. 

This expert Podcast, featuring Jerome Wendt, President and Lead Analyst of DCIG, Inc. puts an end to the confusion by offering insights to the most commonly asked questions he hears in the field today. 

Read this case study to learn how MAXIMUS, a health and human services business process outsourcing provider, leveraged change and configuration management software to address their challenges associated with operating their mission critical business processes. 

Join Founder and Lead Analyst of DCIG, Jerome Wendt, as he answers the most common data deduplication questions he’s hearing today – including the technology’s  benefits, dedupe products to watch out for, target dedupe on a virtual tape library and more. 

This Technical Standard provides a taxonomy describing the factors that drive risk – their definitions and relationships. This Technical Standard is not a reference or tutorial on how to assess or analyze risk, as there are many such references already available.