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WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc..
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Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc..
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CRM Total Cost of Ownership: Fees, Subscriptions and Hidden Costs by SugarCRM Inc.

July 15, 2011 - (Free Research)
The following analysis provides a comparative price analysis of four leading CRM solutions for midmarketorganizations. Forrester Research defines midmarket organizations as any organization with revenues of lessthan $1 billion and/or fewer than 1,000 employees. 
(WHITE PAPER) READ ABSTRACT |

Optim Data Growth Solution for Oracle E-Business Suite by IBM

Align continuous control of your E-Business Suite data with business objectives. Optim's proven archiving capabilities enable you to set desired service levels for each category of E-Business Suite data - for example, current data, reporting data and historical data. You maintain universal access to information. 
(SOFTWARE PRODUCT)

Why CRM? The Business Case for Customer Relationship Management by Oracle Corporation

July 2006 - (Free Research)
Organizations are adopting CRM solutions because they understand that having the technology to execute a customer-centric strategy is a business imperative. Learn the strategic value of CRM -- increased revenue, productivity, and customer satisfaction. 
(WHITE PAPER) READ ABSTRACT |

Contact Centers for Dummies by Avaya Inc.

November 2008 - (Free Research)
This guide provides a high-level approach to the different methodologies with lots of information not only on running contact centers, but also on implementing technology in contact centers in a profitable way. 
(BOOK) READ ABSTRACT |

Sales: Maximize Profitability, Improve Performance, and Deliver Customer Value by SAP America, Inc.

September 2010 - (Free Research)
This paper explains how the SAP CRM application equips your sales professionals with the tools and information they need to plan, execute, and analyze sales operations throughout the sales cycle. Continue reading to learn how to maximize profitability, improve performance, and deliver customer value with SAP CRM. 
(WHITE PAPER) READ ABSTRACT |

Replicate Sales Success - Clone Your Star Salespeople by Oracle Corporation

July 2008 - (Free Research)
Companies today need to differentiate themselves by focusing on how they sell, not what they sell, customer relationship management (CRM) can play a pivotal role in achieving that differentiation. 
(WHITE PAPER) READ ABSTRACT |

Taking action on analytics: Using data for customer loyalty and retention by SAP America, Inc.

July 2011 - (Free Research)
During the recession, organizations have been forced to revisit customer retention tactics and define a clear strategy for customer loyalty. Yet many organizations lack the strong understanding of customer data that is the foundation of a successful customer loyalty program.  In this e-book, learn about trends in customer relationship management. 
(EBOOK)

Sales Intelligence: The Secret to Sales Nirvana by IBM

January 2009 - (Free Research)
Read this paper to learn about sales intelligence-- the external sources of information that a company uses to enhance sales force effectiveness. This Aberdeen Group report offers tips from best-in-class companies, including best practices related to data quality, sales force automation, and CRM solutions. 
(WHITE PAPER) READ ABSTRACT |

Accenture Technology Vision 2013 by ComputerWeekly.com

February 2013 - (Free Research)
Accenture's technology vision assesses the impact of digital technology on the enterprise in 2013 and offers action points for CIOs and business leaders. 
(IT BRIEFING) READ ABSTRACT |

Managing Your Data Assets by Pitney Bowes Business Insight

March 2009 - (Free Research)
Are you aware your people, your customer relationships and your corporate data provide far greater value and competitive advantage than traditional assets such as stock portfolio or desktop printers? This white paper explains how executives are turning their eyes toward what could be their most valuable asset of all: information! 
(WHITE PAPER) READ ABSTRACT |

Optim Data Growth Solution for Oracle's PeopleSoft Enterprise by IBM

IBM's Optim™Data Growth Solution for Oracle's PeopleSoft Enterprise provides proven archiving capabilities. Now you can align continuous control of your PeopleSoft data with business objectives to optimize performance, mitigate risks and control costs. 
(SOFTWARE PRODUCT)

Computer Weekly – 12 March 2013: Will software-defined networking justify the hype? by SearchSecurity.com

March 2013 - (Free Research)
In this week's Computer Weekly, we take an in-depth look at one of the hottest emerging technologies – software-defined networking – and what it means for IT departments. We visit Iceland, home of the greenest datacentres, and see what they offer to CIOs. And we look at the growth of governance as a key task for CIOs. Read the issue now. 
(EZINE) READ ABSTRACT |

Webcast: Defining software-defined storage by HP and Intel

March 2014 - (Free Research)
This brief video provides an in-depth look at one vendor's software-defined storage solution that is innovating daily – most recently allowing centralized backup without the cost or complexity of a dedicated hardware appliance in your remote sites. 
(VIDEO) READ ABSTRACT |

Using Advanced Analytics to Gain Insights into Your Revenue Stream by SAP America, Inc.

February 2009 - (Free Research)
This CustomerCentric Selling® research can help organizations analyze their sales and marketing processes to gain insights more quickly and accelerate business performance. 
(WHITE PAPER) READ ABSTRACT |

Optimizing Your Return on Customer Attention with Oracle RTD by Oracle Corporation

February 2012 - (Free Research)
Read this white paper to learn how business intelligence (BI) can combine your explicitly-defined business rules and automatically-identified statistical information to deliver the best possible content to your customers for every single interaction. 
(WHITE PAPER) READ ABSTRACT |

E-Book: Taking Action on Analytics - Using Data for Customer Loyalty and Retention by Infor CRM

September 2009 - (Free Research)
In this E-Book, hear from analysts and experts about recent trends in customer data and learn how winning organizations are truly taking action on analytics. Learn about the challenges that many organizations face when establishing and maintaining customer data management and retention programs and how to meet those challenges head on. 
(EBOOK) READ ABSTRACT |

Optimizing Customer Retention Programs by Portrait Software

December 2008 - (Free Research)
Read this case study and find out about how Uplift Modeling can help your marketing programs and increase campaign ROI. 
(WHITE PAPER)

Dark Pools of Liquidity: Understanding & Technology dependencies for the future by Wipro Technologies

May 2009 - (Free Research)
This white paper provides insight into the dark pools of liquidity, discusses the mechanism of dark pools trading, advantages and how technology would impact the operations or provide benefits in trading over this medium. 
(WHITE PAPER) READ ABSTRACT |

How the Software-defined Data Center Changes the Virtualization Game by VMware, Inc.

July 2013 - (Free Research)
This e-guide from SearchServerVirtualization.com presents expert insights into how virtualization has changed the way we define the data center. 
(EGUIDE) READ ABSTRACT |

DataFlux Positioned in Leaders Quadrant of the 2010 Magic Quadrant for Data Quality Tools by DataFlux Corporation

July 2010 - (Free Research)
DataFlux was recently positioned by Gartner, Inc. in the Leaders Quadrant of its 2010 “Magic Quadrant for Data Quality Tools” report. Gartner’s Magic Quadrants evaluate vendors within a particular technology market based on their completeness of vision and ability to execute. Use this Magic Quadrant to understand the data quality tools market. 
(ANALYST REPORT) READ ABSTRACT |

AIIM Industry Watch, Social Business Systems: success factors for Enterprise 2.0 applications by IBM

October 2011 - (Free Research)
In this report, look at the business drivers and adoption levels for social business, the benefits and issues being highlighted by users, and what platforms and infrastructures are being used for delivery. 
(WHITE PAPER) READ ABSTRACT |

11 Steps to Successful Lead Nuturing by LeadLife Solutions

July 2013 - (Free Research)
Access this insightful resource to discover the 11 steps to a successful lead nurturing program, so that you can maximize sales opportunities and build better customer relationships. 
(WHITE PAPER) READ ABSTRACT |

CW Buyer's Guide: Software-defined networking by SearchSecurity.com

April 2013 - (Free Research)
Computer Weekly looks at how SDN can give IT administrators greater control over the network infrastructure and make it more flexible and agile part of the business. 
(ESSENTIAL GUIDE) READ ABSTRACT |

What defines an effective user experience? by Hewlett-Packard Limited

November 2013 - (Free Research)
In this on-demand webcast, learn what makes for an effective user experience and discover how the right user experience design service can help you find success. 
(WEBCAST) READ ABSTRACT |

The New Information Agenda: Do You Have One? by IBM

May 2008 - (Free Research)
This white paper defines the information agenda; describes key considerations and best practices in creating and implementing an information agenda. 
(WHITE PAPER)

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