Enterprise analysis by a Business Analyst (BA) is a method used to identify and define why an organizational change is needed. Read this whitepaper to learn the importance of this process to an organization. 

Contact Zone is open-source extract, transform and load (ETL), and data quality software. Easily build and manage data transformations to cleanse, update, standardize and enrich contact information, helping reduce costs, improve communications and easily integrate enterprise data. 

ITIL is becoming the next big thing in Information Technology. This paper outlines the origin of ITIL, who controls its contents, who are the biggest users, and why you should care. 

Is the C-suite really the best source of early leads that will convert to revenue for your company? New research from KnowledgeStorm unveils some surprising results that call this common conception into question, and should have technology marketers re-examining their lead targeting strategies. 

Download this whitepaper to see why many organizations are reaping the rewards of successful service-oriented architecture (SOA) transformations and what you need to do to make yours one of them. 

Discover details about the “Dropbox Problem” many organizations are experiencing surrounding the issue of file sharing. Uncover why traditional file sharing methods do not work in the modern enterprise, as well as solutions that may help you. 

Findings of the Web Lead Evaluation and Scoring Study, conducted by KnowledgeStorm and The Artemis Group, suggest companies using the Internet to generate leads might discover that focusing on the C-suite is not the fastest route to improved lead-to-close ratios. Listen to this podcast to find out why. 

Learn how your company can change from a lead generation business model to a dynamic lead development process in this joint Webcast from SiriusDecisions and KnowledgeStorm. 

This white paper provides an overview of the updated FFIEC Guidance on Authentication and addresses the threat landscape which helped define it. View now to explore the gap between the previous guidance and this latest update, and why methods like out-of-band authentication with transaction verification are key to protecting online banking today. 

With a transition to new endpoints, capabilities and services, changes are on thehorizon for videoconferencing, and the emphasis is now shifting to improvingendpoint coverage and adding reach. 

We believe that Testing is at a key juncture in its development as a Profession. The demonstrable consequences of this approach are now very clear  - hidden, often major, costs in the  development  lifecycle of code arising both from the costs of fixing defects, and from the costs of managing change late in the lifecycle. 

Read this white paper to learn why value-driven project portfolio management (PPM) is so important for delivering successful software and find best practices for ensuring that the projects you launch support the strategic objectives of your business. 

It may be surprising to some that Cisco routers run many services that could create vulnerabilities. This paper is meant to be a vehicle for discussion regarding the security of Cisco routers. Additionally, some best practices for securing your Cisco routers are defined.