This white paper will expand on what Oracle defines as Complete CRM – how businesses can better engage customers and users, manage customer transactions, and analyze results to adapt and take advantage of changing business and economic circumstances to realize greater value from CRM. 

Juniper Research defines a mobile ticketing user as “someone who stores a ticket on their mobile phone for later redemption” at the point of travel, the music venue, the cinema etc. 

In this presentation document, white paper guru Michael Stelzner, author of "Writing White Papers: How to Capture Readers and Keep Them Engaged," will share his secrets on creating effective white papers that attract prospects in droves. 

This IDC white paper breaks down everything big data - learn exactly how big data is defined, and how to utilize big data technologies in order to create long-term organizational and economic value. This white paper also explores what types of organizations can benefit most from big data technologies - read on for more. 

White papers are one of the most misunderstood, miswritten and misused marketing tools available. While many companies think they need a white paper, few manage to write, design or use them to their full potential. This paper outlines eight key steps to take when writing a white paper and what you should do once the paper is written. 

Over the course of several months in 2011, IDC conducted a research study to identify the opportunities and challenges to adoption of a new technology that changes the way in which traditional business solutions are implemented and used. The results of the study are presented in this white paper. 

This white paper addresses the specific topic of storage virtualization. 

Check out this white paper to discover how an offsite storage partner can be the answer to your content security and storage challenges. Learn about the advantages associated with offsite storage, discover how to define your needs and find the best potential backup partner you can, receive 4 key questions to ask regarding storage partners and more. 

Check out this white paper for 9 key questions to ask when shopping for backup software solutions. Learn how to accurately define your needs and expectations, and know what to look for to determine if a particular solution will meet them or not. Read on to learn more. 

This white paper provides an overview of the updated FFIEC Guidance on Authentication and addresses the threat landscape which helped define it. View now to explore the gap between the previous guidance and this latest update, and why methods like out-of-band authentication with transaction verification are key to protecting online banking today. 

This podcast will focus on the content of a new KnowledgeStorm research report, the second in a series of studies looking at the impact emerging online applications have on B2B technology marketing. The research finds that blogs and Real Simple Syndication (RSS) are catching on more quickly than previously thought. 

This white paper points out the challenges of virtualizing a large quantity of servers and describes seven clearly defined steps that comprise the virtualization process. Get detailed information on each one of these phases and obtain lessons learned from one company that employed this approach. 

While some larger organizations continue to manage internal data center, many business managers are able to increase service levels, cover more users, and lower response times by outsourcing their out-dated server farms to third-party data centers and cloud computing providers. This white paper will define data centers and explore cloud networking.