This white paper will expand on what Oracle defines as Complete CRM – how businesses can better engage customers and users, manage customer transactions, and analyze results to adapt and take advantage of changing business and economic circumstances to realize greater value from CRM. 

This perspective paper covers the forces that are driving the m-commerce market, the benefits available, and the kinds of business models and partnerships that are seeking to achieve that credible scale over time. 

Effective negotiations and management of telecom contracts can have a measurable impact on a business’ financial performance. 

This white paper points out the challenges of virtualizing a large quantity of servers and describes seven clearly defined steps that comprise the virtualization process. Get detailed information on each one of these phases and obtain lessons learned from one company that employed this approach. 

Findings of the Web Lead Evaluation and Scoring Study, conducted by KnowledgeStorm and The Artemis Group, suggest companies using the Internet to generate leads might discover that focusing on the C-suite is not the fastest route to improved lead-to-close ratios. Listen to this podcast to find out why. 

The Solvency II Directive was rolled out to protect consumers by promising that insurance companies maintain sufficient funds to meet all claims. Complying with the risk management portion of the initiative can be difficult for insurance companies. This paper details how Unum implemented an operational risk management solution to address this. 

Read this brief yet insightful paper now to learn about the basic components of information architecture, including master data management and data quality, and learn how Sybase can enable your company to integrate all of these aspects into a complete and holistic information architecture. 

The protocol utilized to transport data between servers and storage for High Performance Computing (HPC) and to define a Storage Area Network (SAN) is Fibre Channel(FC). Fibre Channel is an "invisible" protocol, because it is only known to the technicians that implement it and keep it working. This paper will provide an overview of this technology. 

Learn how your company can change from a lead generation business model to a dynamic lead development process in this joint Webcast from SiriusDecisions and KnowledgeStorm. 

This expert briefing takes a closer look at System Center 2012, its defining characteristics, and business benefits so you can determine whether it is right for your organization. 

This report defines "tier-1" storage in the modern IT world and in the data centers and services that support it. 

<p>Many organizations are eager to enjoy all the benefits virtualization offers, such as high availability and cost-savings, but transitioning is no easy task. Read this white paper to learn how to manage the various aspects of successfully implementing virtualization and review tools that can help you get the most from your project.</p>