This Report offers guidance on developing an overall corporate strategy for maintaining an ERP system by providing practical advice for planning and managing an ERP upgrade project. 

Presence can be defined as the indication, based on user-provided information, on whether co-workers are available and how they prefer to be reached. We will discuss an option that will allow our users to see availability status information of other users in the network via the Cisco Unified Presence Solution version 7.0. (CUPS). 

As cloud technology takes shape it can be difficult to define the capabilities and benefits of this technology, however, there are two areas of cloud computing that have some very persuasive benefits: cloud storage and cloud backup/recovery. 

Learn how the requirements from various regulations like HIPAA, state privacy laws, and PCI DSS drive the use of role management technology to enable compliance. In this video, Richard Mackey summarizes the technological components that support compliance-focused role management and recommends a strategy for integrating IAM into the enterprise. 

This paper focuses on consumer products manufacturers and the strategy of customer-focused innovation, exploring NGM study questions and examines business areas where customer-focused innovation has potential to influence performance outcomes. Read on to learn how ways to effectively identify and satisfy customer demand. 

Take a look at how organizations are taking strides to align business strategy with actual initiatives, projects, and daily activities - in short, to close the gap between strategy and execution. 

The Service Availability Tool helps network technicians and administrators verify and troubleshoot network services quickly and easily. With the Service Availability Tool you can quickly verify service port status, measure response time, run TCP trace routes, and more. 

Cloud storage is a rapidly growing technology. Read this paper for the latest definitions of cloud storage and cloud service and to more closely examine cloud storage benefits and offerings. 

This white paper examines the IT Infrastructure Library Version 3® (ITIL V3®) and the Project Management Body of Knowledge (PMBOK). 

It's important that corporate mobile policies cover everything from what types of devices will be available to users, to how and when they can use them Read this e-guide to learn more about developing appropriate mobile policies for your organization 

Is the C-suite really the best source of early leads that will convert to revenue for your company? New research from KnowledgeStorm unveils some surprising results that call this common conception into question, and should have technology marketers re-examining their lead targeting strategies. 

In 2008, Forrester answered 106 end user inquiries on archiving, including questions on eDiscovery, retention, message archiving, and using archiving to cope with the data growth explosion. This white paper summarizes these answers and explains why it's necessary to retain data for regulatory compliance or legal discovery purposes.