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CW Buyer's Guide: Customer Relations (CRM) by ComputerWeekly.com October 05, 2011 - (Free Research) This nine-page Buyer's Guide to Customer Relationsip Management (CRM) analyses the factors CIOs and senior IT professionals will need to consider as they plan their CRM strategies.  (ESSENTIAL GUIDE) READ ABSTRACT |

Understanding Predictive Analytics: Your guide to the science that makes customer decisions smarter by FICO March 03, 2011 - (Free Research) Organizations of every size are using predictive analytics to unlock value in data and make smarter decisions about their customers. This guide tells you how predictive analytics works to improve customer decisions. It can help you see how much value this technology can add to your business – and to every customer interaction.  (EGUIDE) READ ABSTRACT |

Process Complexity: How to reduce it with Decision Management by IBM March 07, 2012 - (Free Research) Read this presentation transcript as industry visionary James Taylor discusses BPM and the causes of complexity. Learn about decision management and its role in eliminating some of the complexity, decision management systems, business rules, predictive analytics and finally how all of this impacts your customers and the customer experience.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

SearchBusinessAnalytics.com Tip Guide: Advanced analytics key component for ‘decision management systems’ by Sybase, an SAP company March 23, 2012 - (Free Research) This tip guide offers an explanation from industry expert James Taylor as to why every customer should not be treated the same in today's ever-evolving business environment. Taylor details why decision management systems involving automation are essential to making successful strategic and operational decisions that please your customers.  (EGUIDE) READ ABSTRACT |

7 Criteria to Consider When Embedding BI by Tableau Software August 16, 2010 - (Free Research) Though there’s no simple answer to “buy or build,” there are criteria — seven, in fact, that can guide you to make a well informed decision. This paper helps you identify and evaluate each one.  (WHITE PAPER) READ ABSTRACT |

Using enterprise architecture to develop a blueprint for improving your energy efficiency and reducing your carbon footprint by IBM December 31, 2008 - (Free Research) This whitepaper is about enterprise architecture as it pertains to finding and maximizing the business value in greener operations. Higher energy efficiency and a smaller carbon footprint are obvious areas of interest for any business, but how do you balance these goals with productivity, customer service, and all your other business concerns?  (WHITE PAPER) READ ABSTRACT |

eBook: Evaluating CRM: From SaaS to software, choosing the right CRM deployment style by Aplicor March 09, 2009 - (Free Research) In this eBook, find out how on-demand and SaaS CRM is altering the CRM software landscape. Learn how both on-demand and on-premise CRM have evolved in recent years and how industry trends are playing into the decision-making process at many organizations.  (EBOOK) READ ABSTRACT |

Analyze Huge Volumes of Demand Data for Integrated, Real-Time Decision Making by SAP America, Inc. December 31, 2012 - (Free Research) This resource introduces a new data management platform that allows you to quickly collect, aggregate, and analyze market and demand data in order to drive better decision making in sales, marketing, your supply chain, and the rest of your enterprise.  (WHITE PAPER) READ ABSTRACT |

Business-strength Geocoding: Ten requirements for more cost-efficient and effective business decisions by Pitney Bowes Business Insight September 22, 2010 - (Free Research) Geocoding determines location by linking longitude and latitude coordinates with street address data. By identifying your best customers’ location and defining how to reach them most effectively you possess the ultimate decision making tool. Utilize the power of location intelligence to know the location of your customers, partners and competitors.  (WHITE PAPER) READ ABSTRACT |

Business Intelligence Services and Solutions by Accenture Accenture brings together a deep understanding of the business and technology dimensions of an organization to harness information to improve decision-making, financial management, regulatory compliance and customer service.  (SOFTWARE PRODUCT)

Smarter Lending: Returns come quickly when you increase agility, make better decisions and delight customers by IBM August 10, 2011 - (Free Research) This white paper explores the challenges modern financial institutions face when seeking to implement a smart lending strategy. Inside, learn about the unique methods and approaches available to help overcome these hurdles.  (WHITE PAPER) READ ABSTRACT |

Improving Business Agility with Unstructured Data - The Power of Leveraging the Web, News Feeds, and Customer Commentary in Daily Decisions by Endeca Technologies, Inc. February 15, 2011 - (Free Research) This white paper examines how business intelligence platforms can help organize unstructured data such as emails, Word documents, PDF documents, and spreadsheets, posts on Internet message boards and social media websites, and turn it into a useful tool for customer and industry insight. Read on and find out more.  (WHITE PAPER) READ ABSTRACT |

Gartner: Deriving value from Big Data for CRM by ComputerWeekly.com May 20, 2013 - (Free Research) Kimberly Collins, research vice-president of Gartner highlights the critical steps organisations should to take to integrate big data into Customer Relationship Management (CRM).  (ESSENTIAL GUIDE) READ ABSTRACT |

The Blaze Advisor Business Rules Management System: How It Works by FICO March 27, 2008 - (Free Research) Business Rules Management Technology provides an excellent platform for a coherent approach to automating and improving operational business decisions using Enterprise Decision Management.  (WHITE PAPER) READ ABSTRACT |

Decision Management Smarter Insurance Processes by IBM July 07, 2011 - (Free Research) With varying compliance demands, change is the mainstay of the insurance industry. There are constant alterations to underwriting, rating, claims processing, fraud detection and billing. Read this case study of the Traveler's implementation of a business rules management system to effectively improve all of their processes.  (CASE STUDY) READ ABSTRACT |

Windows Azure Platform Security Essentials for Technical Decision Makers by Microsoft December 01, 2010 - (Free Research) In this video, Graham Calladine, Security Architect with Microsoft Services, answers the most common security concerns CxOs and other technical decision-makers have regarding the security of their data in Windows Azure cloud platform.  (WEBCAST) READ ABSTRACT |

Windows Azure Platform Security Essentials for Business Decision Makers by Microsoft November 21, 2010 - (Free Research) In this video, Graham Calladine, Security Architect with Microsoft Services, answers the most common security concerns CxOs and other business decision-makers have regarding the security of their data in Windows Azure cloud platform. Watch this video to learn more!  (VIDEO) READ ABSTRACT |

The Intelligent Enterprise: Creating a culture of speedy and efficient decision-making by Oracle Corporation UK Ltd November 15, 2011 - (Free Research) How does your company compare to others when it comes to making smart business decisions? Read this paper on the survey of about 200 senior executives and CIOs from across industries to learn where you are ahead or behind your competitors in data-driven decision-making.  (WHITE PAPER)

Unleashing the Power of Big Data in the Utilities Industry by Hewlett-Packard Company April 10, 2013 - (Free Research) The proliferation of smart meters and sensors, along with new channels for customer interaction have provided North American utilities with unprecedented access to data from the grid and from their customers. The challenge now is to take full advantage of all that data. Read on to find out how you can get started on your big data strategy.  (WHITE PAPER) READ ABSTRACT |

Cashing in on Customer Insight by IBM December 31, 2012 - (Free Research) In today's world, the only way to stand out is by differentiating the experience you offer your customers. Access this exclusive resource to explore how you can improve customer experience by leveraging customer analytics- including predictive analytics, social analytics, business intelligence, and decision management.  (WHITE PAPER) READ ABSTRACT |

Making the most of customer data: CRM analytics by SearchCRM April 02, 2013 - (Free Research) View this white paper to unlock the power behind CRM analytics. It explains how you can develop a view of the customer by analyzing social media data. Find out how to make the most of tweets and Facebook postings by reading this resource now.  (WHITE PAPER) READ ABSTRACT |

Agile BI Complementing Traditional BI to Address the Shrinking Decision-Window by SAS Institute Inc. November 23, 2011 - (Free Research) This report from Aberdeen compares the performance of organizations based on the type of business intelligence (BI) technologies and approaches they choose. Read on to learn about the three different BI user and how these tools, coupled with today's complex and changing environment, are forcing businesses to make decisions faster.  (ANALYST BRIEF) READ ABSTRACT |

Drive Marketing in Real Time with SAP HANA by SAP America, Inc. December 10, 2012 - (Free Research) View this e-book to learn how SAP HANA analytics can help marketing organizations increase revenues by identifying new customer segments and business opportunities, improve customer loyalty with highly personalized marketing programs, and reduce marketing spend and maximize impact through outcome simutions before launch.  (EBOOK) READ ABSTRACT |

The Five Keys to Organic Growth: How to Drive Profitable Relationships with Predictive Analytics by SPSS Inc. Worldwide Headquarters February 20, 2009 - (Free Research) This paper makes the case for using predictive analytics to drive organic growth, and gives two different methods for measuring financial return.  (WHITE PAPER) READ ABSTRACT |

Data Insight QAS Data Sets Guide by QAS (E-mail this company) July 31, 2012 - (Free Research) Quality customer data is essential to the future success of your organization. Do you current customer data management practices help or hinder your business? Read on to learn about an innovative customer data quality management tool that supports a variety of customer data sets, including address data, international data, and many more.  (WHITE PAPER) READ ABSTRACT |

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