This nine-page Buyer's Guide to Customer Relationsip Management (CRM) analyses the factors CIOs and senior IT professionals will need to consider as they plan their CRM strategies. 

This paper offers insight into an option that capitalizes on predictive analytics, enabling your business to target, optimize and automate your customer-centric interactions. Read this now and learn from other successful companies 10 pivotal tips - including careful planning and setting goals - that will help you craft the perfect data mining plan. 

This video discusses how you can avoid the pitfalls of poor information management and optimize supplier data for improved procurement, visibility, compliance and accuracy. 

This is a rare chance to gain new perspectives on the challenges AND innovations in the healthcare industry today and how ACM and content analytics can are helping health care providers and payers gain better insights into clinical decisions and operational processes. 

Recent trends in the distribution industry are forcing companies to continually re-evaluate their processes and think more strategically about their business decisions. Read this white paper to find three goals your distribution company should definitely stick to in the upcoming year to ensure success. 

Tthis paper provides insight into the top-four worst practices for BI. It also provides guidance on how to avoid and/or overcome worst practices in order to tap into the true power of BI. By reading this paper, you will have a solid understanding of how to avoid BI failure and achieve success with your BI initiatives. 

Question four featured in SearchUnifiedCommunications.com’s IT Decision Center on Business Collaboration asks top vendors in the space:  How do you support external collaboration? Find out what this vendor has to say by accessing their answer to this question now. 

Question two featured in SearchUnifiedCommunications.com’s IT Decision Center on Business Collaboration asks top vendors in the space:  How does your solution integrate into my organization’s existing applications? Find out what this vendor has to say by accessing their answer to this question now. 

<p>Question one featured in SearchSecurity.com's IT Decision Center on Antimalware asks top vendors in the space: Does your solution detect and alert drive-by infections and attacks carried out via infected web applications? Find out what these vendors have to say by accessing their answers to this question now.</p> 

<p>Question four featured in SearchSecurity.com's IT Decision Center on Antimalware asks top vendors in the space: Does your solution provide antispyware and antispam protection? Find out what these vendors have to say by accessing their answers to this question now.</p> 

<p>Question two featured in SearchSecurity.com's IT Decision Center on Antimalware asks top vendors in the space: Does your solution support the various platforms of mobile devices, including tablets (Android, iOS, RIM)? Find out what these vendors have to say by accessing their answers to this question now.</p> 

The CMO Council and KnowledgeStorm have partnered to explore the relationship between online technology researchers and IT vendors. Join KnowledgeStorm in this Webcast replay to learn what over 1,400 survey respondents said about online technology content usage and its influence on IT buying.