WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc.. WebFOCUS is a comprehensive and fully integrated enterprise business intelligence platform. It sets the standard for enterprise business intelligence by scaling to support more... >> Discover more offerings from Information Builders Inc..
		Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc.. Discover what benefits advanced meter infrastructure (AMI) brings and why, and learn how the SAP NetWeaver platform and enterprise service-oriented architecture can support more... >> Discover more offerings from SAP America, Inc..

Gain Business Advantages through Operational Analytics: Empowering Near Realtime Decision Making by IBM June 06, 2013 - (Free Research) In this webinar, Barry Devlin will discuss the business value and technological foundations of operational analytics. The evolution of the concept, bridging business needs and technology capabilities, is outlined. The business drivers for immediate decisions and actions are provided; and the broad value shown in sample implementations.  (WEBCAST) READ ABSTRACT |

Dell Microsoft Windows Server 2008 Hyper-V Reference Architecture by Dell and Microsoft June 21, 2011 - (Free Research) This paper proposes several sample virtualisation architectures based on Dell's server and storage products. Architectures are divided into three main categories: Small, Medium, and Large. These categories are based on the features and capacity of each product, as well as the complexity of the overall architecture.  (WHITE PAPER) READ ABSTRACT |

Define What's Valued Online - A Webcast Presented by KnowledgeStorm by KnowledgeStorm Webinars (E-mail this company) September 27, 2005 - (Free Research) The CMO Council and KnowledgeStorm have partnered to explore the relationship between online technology researchers and IT vendors. Join KnowledgeStorm in this Webcast replay to learn what over 1,400 survey respondents said about online technology content usage and its influence on IT buying.  (WEBCAST) READ ABSTRACT |

BlackBerry 10 Apps: Samples and Demos You Can Implement Today by BlackBerry January 01, 2013 - (Free Research) BlackBerry® is working hard to make your development process easier. This comprehensive presentation from the 2013 BlackBerry Experience Forum shares all the samples and demos you can find implement now. Watch and learn more about where to find valuable open source coding and resources, the BlackBerry ecosystem, Invocation Framework, and more.  (WEBCAST) READ ABSTRACT |

crystalreports.com: Web-Based Reporting & Information Sharing by Business Objects crystalreports.com is a web-based report-sharing service that allows organizations to instantly share crucial business information with the right people - simply and securely. There is nothing to install, and places no additional workload on IT. It improves decision makers’ ability to make key business decisions based on timely and accurate data.  (SOFTWARE PRODUCT)

eBook: Evaluating CRM: From SaaS to software, choosing the right CRM deployment style by Aplicor March 09, 2009 - (Free Research) In this eBook, find out how on-demand and SaaS CRM is altering the CRM software landscape. Learn how both on-demand and on-premise CRM have evolved in recent years and how industry trends are playing into the decision-making process at many organizations.  (EBOOK) READ ABSTRACT |

The value of mobile and social to CRM by ComputerWeekly.com March 16, 2012 - (Free Research) Adding mobile access and social collaboration to CRM delivers significant benefits, this report from Nucleus Research reveals.  (ANALYST REPORT) READ ABSTRACT |

Is Your CRM Solution Keeping Up with the Times? by Oracle Corporation December 01, 2011 - (Free Research) In this white paper, IT Business Edge explains the key business and technology factors to consider in deciding whether and when to upgrade your CRM system, including the Software-as-a-Service (SaaS) factor.  (WHITE PAPER) READ ABSTRACT |

Excerpts from Virus Bulletin Comparative Reviews August-December 2010 by ESET March 16, 2011 - (Free Research) The basic requirements for a product to achieve VB100 certification status are that a product detects, both on demand and on access, in its default settings, all malware known to be ‘In the Wild’ at the time of the review, and generates no false positives when scanning a set of clean files.  (WHITE PAPER) READ ABSTRACT |

Making the most of customer data: CRM analytics by SearchCRM April 02, 2013 - (Free Research) View this white paper to unlock the power behind CRM analytics. It explains how you can develop a view of the customer by analyzing social media data. Find out how to make the most of tweets and Facebook postings by reading this resource now.  (WHITE PAPER) READ ABSTRACT |

The Total Economic Impact™ of Dell's Server Virtualization Solutions by Dell, Inc. and Intel® February 13, 2009 - (Free Research) In late 2008, Forrester Research commenced work on a research project commissioned by Dell, Inc., that focused on examining the potential return on investment (ROI) enterprises may realize by adopting Dell's server virtualization solutions in conjunction with VMware's ESX server and virtualization platform. Read this study to discover key findings.  (ANALYST REPORT) READ ABSTRACT |

Hitting Your Numbers: Creating Sales Excellence with Commercial Open Source CRM by SugarCRM Inc. June 02, 2009 - (Free Research) A CRM system can help drive sales performance, so the decision of which CRM provider is right for your sales organization is very important. This paper discusses the benefits of having SugarCRM® as your CRM provider and how it is based on commercial open source software, which gives the product a variety of benefits over other CRM providers.  (WHITE PAPER) READ ABSTRACT |

CRM Initiatives for Improved Customer Experience by Limelight Networks, Inc. January 28, 2013 - (Free Research) Usually when deciding between CRM platforms businesses focused on the deployment method: cloud vs. on-premise. However, as bolstering the customer experience grows in importance, savvy companies are focusing their attention of the features the platform has to offer. Read on to learn which features should be considered in your buying decision.  (EGUIDE) READ ABSTRACT |

ReferenceWare by SkillSoft Corporation ReferenceWare – the fastest way to problem-solve and learn - provides full access to the unabridged contents of thousands of business and technology titles in a searchable, collaborative environment!  (SOFTWARE PRODUCT)

The Next Generation of CRM -- Engaging with the Empowered Customer in Turbulent Times by SAP America, Inc. April 17, 2009 - (Free Research) This IT Briefing will address the future state and shape of CRM, the transformational trends that are impacting companies, the CRM framework for success and competitive differentiation, and SAP's holistic approach in this CRM framework.  (IT BRIEFING) READ ABSTRACT |

Microsoft catches up with iPad support for Dynamics CRM by ComputerWeekly.com April 05, 2013 - (Free Research) Nucleus Research assesses Microsoft's long-awaited announcement for iPad support and new Yammer capabilities for Dynamics CRM.  (ANALYST REPORT) READ ABSTRACT |

All SaaS Is Not Created Equal by Oracle Corporation January 31, 2010 - (Free Research) Read this guide to learn five areas to consider when choosing a SaaS CRM solution.  (WHITE PAPER) READ ABSTRACT |

Total Economic Impact of Oracle Enterprise Manager Database Management Packs by Oracle Corporation February 18, 2008 - (Free Research) This study highlights the benefits and costs of deploying the Oracle Enterprise Manager Diagnostic Pack and Tuning Pack across the enterprise of a sample organization. The study examines the estimated ROI for the sample organization and presents aggregate findings derived from the interview and analysis process and Forrester's independent research.  (WHITE PAPER) READ ABSTRACT |

CW Buyer's Guide: Customer Relations (CRM) by ComputerWeekly.com October 05, 2011 - (Free Research) This nine-page Buyer's Guide to Customer Relationsip Management (CRM) analyses the factors CIOs and senior IT professionals will need to consider as they plan their CRM strategies.  (ESSENTIAL GUIDE) READ ABSTRACT |

The top 10 secrets to using data mining to succeed at CRM: Discover proven strategies and best practices by IBM April 16, 2012 - (Free Research) This paper offers insight into an option that capitalizes on predictive analytics, enabling your business to target, optimize and automate your customer-centric interactions. Read this now and learn from other successful companies 10 pivotal tips - including careful planning and setting goals - that will help you craft the perfect data mining plan.  (WHITE PAPER) READ ABSTRACT |

Oracle Vertical CRM Applications: Realizing Business Benefit Through Industry Best Practices by Oracle Corporation March 2008 - (Free Research) This IDC white paper explores the benefits of employing a vertical CRM application based on industry best practices. Learn challenges, opportunities and benefits of vertical applications as well as advice for industry-specific solutions.  (WHITE PAPER) READ ABSTRACT |

Accela Video Whitepaper: Differentiate Your Company with Complete CRM by Oracle Corporation April 2010 - (Free Research) Interactions between partners, customers, and employees are much faster-paced in our highly-networked world. It is important that CRM solutions understand these relationships. Watch this video to learn strategies for CRM evolution.  (VIDEO) READ ABSTRACT |

Evaluating CRM Solutions: Six Ways ‘The Oracle Advantage' Benefits Your Organization by Oracle Corporation September 2008 - (Free Research) Deciding on the right CRM solution for your organization is no easy feat. This paper summarizes the key questions every organization should ask of a vendor and the ways "The Oracle Advantage" addresses each of these areas.  (WHITE PAPER) READ ABSTRACT |

Storage Magazine: May by SearchStorage.com May 2013 - (Free Research) Whether storage professionals realize it, performance is factoring into many of their process improvements and purchasing decisions. This Storage Magazine issue examines how performance impacts storage in a virtual environment and points out the latest enhancements in this area that are drawing attention to all-in-one backup appliances.  (EZINE) READ ABSTRACT |

ESET: Threat Center by ESET September 2010 - (Free Research) IT managers need new solutions to combat ever changing threats to their security. ESET’s Internet Threat Map app shows you a map of global Infection rates, based on our daily analysis of over 100,000 samples of malware of all types.  (PRODUCT DEMO) READ ABSTRACT |

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