The Impact of Technology on Cost in Business Process Outsourcing (BPO) by SAP America, Inc.. Gain insight into the true cost of business process outsourcing (BPO) beyond what is typically reflected in the BPO provider's service price (total contract value). Learn more... >> Discover more offerings from SAP America, Inc..
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The Outsourcing Decision for a Globally Integrated Enterprise: From Commodity Outsourcing to Value Creation by IBM May 2008 - (Free Research) The ability to manage operations, expertise and resources more fluidly enables globally integrated enterprises to enter new markets and seize new business opportunities wherever they happen to arise.  (WHITE PAPER)

E-Zine: Enterprise CIO Decisions: Running Lean in 2010 by SearchCIO.com March 2010 - (Free Research) Technology decision makers in the enterprise are under pressure to deliver results on tight budgets while streamlining efficiency, cutting costs, and reducing risk for their organizations. Read this E-Zine from Enterprise CIO Decisions to find out how ITSM, outsourcing and technology are combining to make IT a lean, mean fighting machine in 2010.  (EZINE)

Going the MSSP Route: Understanding Total Cost of Ownership Issues by SecureWorks November 2010 - (Free Research) This white paper is designed to help IT professionals understand how best to analyze and evaluate the benefits of working with an MSSP organization in a critical context understood and appreciated by both IT and non-IT managers: Total Cost of Ownership (TCO).  (WHITE PAPER) READ ABSTRACT |

CIO Decisions Ezine Vol. 2 by CIO Decisions September 2008 - (Free Research) Outsourcing is the quest to offload either commodity or very specialized activities, so that staff can focus on work that truly adds value to the business.  (EZINE)

Location, Location, Location! Best Practices for Selecting Onshore, Nearshore or Offshore Technology Services by Fairway Technologies, Inc. November 2010 - (Free Research) This white paper provides an overview of ITO, presents benefit and risk assessments of onshore, nearshore and offshore ITO, and offers best practices to assist in selecting an ITO provider. This paper is based on research compiled from published literature as well as interviews and surveys of technology professionals possessing ITO experience.  (WHITE PAPER) READ ABSTRACT |

Computer Weekly – 20 December 2011: Read this week’s issue, featuring: retail IT issues for Christmas; the cost of software failure; the founder of agile development by ComputerWeekly.com December 2011 - (Free Research) In this week's issue of Computer Weekly, we look at the key technologies that retailers are turning to for IT-enabling customers' Christmas shopping. We examine research revealing the huge cost of application software that fails to meet requirements; and we talk to one of the pioneers of agile software development. Download the new issue now.  (EZINE) READ ABSTRACT |

SAP Outsourcing for Mid-Market Companies: A Comparison of Three Leading Providers by itelligence, Inc. March 2011 - (Free Research) Running a business on SAP requires that the application be available 7x24, data be secure, and that the application can grow with an organization. The decision to select an outsourcer goes far beyond finding a data center. Read this paper and learn what questions to ask in order to select an outstanding SAP outsourcing provider.  (WHITE PAPER) READ ABSTRACT |

Cloud Security Insights for IT Strategic Planning by Intel January 2012 - (Free Research) This white paper reviews the results from a survey of 200 IT professionals that can help you optimize your cloud’s security. Key findings suggest that security plays a foundational role in the decision to implement a private cloud, protecting platform and infrastructure resources are top concerns and security drives outsourcing decisions.  (WHITE PAPER) READ ABSTRACT |

A Decision Maker’s Guide to GRC Solutions by IBM May 2013 - (Free Research) This expert resource from SearchCompliance.com will help CIOs weigh the decision of whether to build or buy a GRC solution. Read now for key strategies that will help you find a functionally balanced solution that aligns with your specific business needs.  (EBOOK) READ ABSTRACT |

Outsourcing IT Colocation on Premises vs. Cloud by SearchDataCenter.com February 2013 - (Free Research) This expert resource from SearchDataCenter.com discusses the top options for outsourcing IT operations, including collocation and off-premise clouds.  (EZINE) READ ABSTRACT |

Computer Weekly – 16 October 2012: Delivering IT change at Royal Mail by ComputerWeekly.com October 2012 - (Free Research) In this week's Computer Weekly, we talk to Royal Mail CIO Catherine Doran about one of the UK's largest IT transformations. Software suppliers are under fire for the complexity of their licensing policies; we look at the issues. And we examine how to manage suppliers as firms increasingly turn to multiple outsourcing providers. Read the issue now.  (EZINE) READ ABSTRACT |

The Deciding Factor: Big Data & Decision Making by ComputerWeekly.com June 2012 - (Free Research) This study by Capgemini and the Economist Intelligence Unit report assess the impact of Big Data on businesses.  (ESSENTIAL GUIDE) READ ABSTRACT |

CW Buyer's Guide: IT for SMEs by ComputerWeekly.com October 2012 - (Free Research) This 6 page buyers guide for SMEs shows how small businesses can maximise the value of their IT investments.  (ESSENTIAL GUIDE) READ ABSTRACT |

Presentation Transcript: Location Evaluation Factors for Offshore Outsourcing: The Promise and the Peril by Accenture March 2009 - (Free Research) When it comes to offshore outsourcing, security and location decisions have become more important overtime. Read this presentation transcript from the webcast of the same name and discover best practices and security risks in offshore outsourcing.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

Offshore Software Test Automation: A Strategic Approach to Cost and Speed Effectiveness by LogiGear Corporation August 2008 - (Free Research) This white paper presents an overview of an innovative approach to integrating global resourcing and the latest test automation tools. It also explores the software development and testing process, global resourcing and the automation of software testing.  (WHITE PAPER) READ ABSTRACT |

E-book: Key trends in SAP managed hosting environments - is your provider keeping pace? by Freudenberg IT December 2009 - (Free Research) In this e-book, learn more about key trends affecting SAP managed hosting environments. Find out how the emergence of cloud computing is impacting the managed hosting market. Learn more about virtualization and find out important considerations when assessing managed hosting providers.  (EBOOK) READ ABSTRACT |

E-Zine: Enterprise CIO Decisions: Data Centers - Owning vs. Outsourcing by SearchCIO.com September 2010 - (Free Research) Many factors are causing CIOs to wonder which is better: colocation, cloud computing or maintaining your own data center. Check out this month’s E-Zine from Enterprise CIO Decisions for expert opinions and advice on these important topics and learn best practices for managing your data center in this unpredictable economy.  (EZINE)

Modern Infrastructure: March 2013 by SearchDataCenter.com March 2013 - (Free Research) The March issue of the Modern Infrastructure E-Zine addresses the continued breakdown of both (1) IT silos and (2) any remaining divisions between IT and the business. Download your copy today for tips, advice, and news analysis on supporting the business and delivering superior services to users.  (EZINE) READ ABSTRACT |

E-Zine: Enterprise CIO Decisions: Data Centers - Owning vs. Outsourcing by HCL Technologies Ltd. December 2010 - (Free Research) Many factors are causing CIOs to wonder which is better: colocation, cloud computing or maintaining your own data center. Check out this month’s E-Zine from Enterprise CIO Decisions for expert opinions and advice on these important topics and learn best practices for managing your data center in this unpredictable economy.  (EZINE)

IT Services Purchase Intentions 2013 by ComputerWeekly.com January 2013 - (Free Research) This survey of over 130 European IT professionals from Computer Weekly and TechTarget examines company's buying plans for IT services in 2013.  (ESSENTIAL GUIDE) READ ABSTRACT |

TRUMPF reduces costs by 50 percent and increases user productivity by IBM February 2013 - (Free Research) Read this eye-opening case study today to learn about TRUMPF's and their outsourcing partner ORGA's recent decision to migrate from Oracle to IBM DB2 for its SAP applications. Discover the benefits they achieved.  (WHITE PAPER) READ ABSTRACT |

Podcast: Building a DR site vs. outsourcing disaster recovery by FalconStor Software April 2013 - (Free Research) Listen to this podcast to learn more about the factors that play into this decision and gain additional insight into the importance of a good DR plan. Listen now to learn more about:custom-built DR sites vs. outsourced DR, differences between hot sites, cold sites and warm sites, considerations when developing your own sites, and more.  (PODCAST) READ ABSTRACT |

FAQ: Building a DR site vs. outsourcing disaster recovery by FalconStor Software April 2013 - (Free Research) Access this E-Guide to learn more about the thought that should go into making this decision. Read on to discover more about the importance of a good DR plan and learn: pros and cons of custom-built DR sites vs. outsourced DR, differences between hot sites, cold sites and warm sites, considerationswhen developing your own site and more.  (EGUIDE) READ ABSTRACT |

Computer Weekly Buyers' Guide: Cloud Computing by ComputerWeekly.com January 2011 - (Free Research) This seven-page Buyer’s Guide to Cloud Computing by Computer Weekly journalists details the kinds of cloud offering that CIOs and senior IT professionals will need to take into account as they plan future outsourcing, hosting and application strategies.  (ESSENTIAL GUIDE) READ ABSTRACT |

9 Steps to Building a Business Case for B2B Integration by IBM February 2011 - (Free Research) Putting together a business case does not rank high on most IT executives’ list of favorite activities. But the ability to put together a compelling case is now more than ever a core competency. This paper explains how you can significantly increase your chances of approval if you follow the nine steps provided within.  (WHITE PAPER) READ ABSTRACT |

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