This paper details 6 examples of leading global companies' HR departments that are at the forefront of workforce management strategies. Read this and learn how Four Seasons enables its employees to assist guests anytime, anywhere, or how Zappos.com aligns its organization around the company's 10 core values to offer exceptional customer service. 

<p>Application portfolio management (APM) can help your organization in its quest to trim unwanted applications and modernize its portfolio. Read this paper now and learn about the need for an APM solution, including examples on how it can help your business optimize its IT investments.</p> 

In this final session, Wolf discusses application selection, focusing on using chargebacks to counter physical storage challenges. He gives network architecture examples, offers some CPU considerations, and tackles issues with heterogeneous VM management. 

This paper outlines how one specific business intelligence (BI) platform can benefit your financial organization. Read this now and learn how CFO dashboards can be used to measure, monitor and optimize banking performance, why creating a risk intelligent enterprise is critical, how to efficiently manage customers and investments and so much more. 

<p>The widespread adoption of unified communications (UC) only proves its importance to the workplace. In this resource, uncover the benefits of and case for adding visual communications and video to your UC strategy.</p> 

This article from Gartner offers advice to public sector organisations thinking of deploying cloud computing and assess the progress made by governments in their use of the cloud. 

This white paper contains some tips and shortcuts showing you how the addition of parameters to these Cisco IOS commands will make your life easier. 

This paper covers many of the complications and complexities of managing a call center. It explores the various solutions available and offers pros and cons to each of the options. It shows the positive financial impact picking the right choice can have. 

Are your decision-support systems and servers up to date, equipped to handle today's onslaught of data? Legacy systems are no longer viable. This paper explores the results of a research report about decision-support systems, highlighting how Dell's 12th-generation servers and solutions meet these evolving requirements based on users' responses. 

Find out on May 31st at 12:30 p.m. EDT how to leverage native PL/SQL support and the SQL compatibility features of the all new IBM DB2 10. The IBM architect for these highly successful features will present the current set of capabilities and recent enhancements. There also will be code level customer examples, customer results and more. 

This paper outlines the findings of a survey of ECM decision makers as well as the implications and recommendations for compliance and records managers. 

When embarking on any business effort — an IT project, for example — strategy and planning should go hand in hand. A comprehensive project plan lacks value unless you align it with a solid strategy. 

This talk covers, through a series of examples, how data centre infrastructure management (DCIM) software tools can simplify operational processes, cut costs, and speed up information delivery.