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CW Buyer's Guide: Customer Relations (CRM) by ComputerWeekly.com
October 05, 2011 - (Free Research)
This nine-page Buyer's Guide to Customer Relationsip Management (CRM) analyses the factors CIOs and senior IT professionals will need to consider as they plan their CRM strategies. 
(ESSENTIAL GUIDE) READ ABSTRACT |

SOA Reference Architecture by ComputerWeekly.com
January 17, 2012 - (Free Research)
Download the Open Group Service-Oriented Architecture reference architecture. 
(ESSENTIAL GUIDE) READ ABSTRACT |

General Guidelines for Building Effective Service Catalogs by Global Knowledge
December 06, 2011 - (Free Research)
In this white paper, find out how to realize the benefits of service catalogs by following ITIL guidelines and tips from organizations that have successfully implemented service catalogs. 
(WHITE PAPER) READ ABSTRACT |

The Decision Maker's Guide to Complaint Records Management

 by Iron Mountain
April 03, 2012 - (Free Research)
<p>This expert e-guide reviews the resources and characteristics you need to ensure your records management strategy is up to par. Gain insights on how to achieve compliance goals, develop your policy, determine costs and evaluate vendors.</p> 
(EGUIDE) READ ABSTRACT |

5 Mistakes Auditing Virtual Environments (You Don't Want to Make) by HyTrust
July 21, 2011 - (Free Research)
Read this expert guide to ensure your virtual environment is in compliance with PCI DSS 2.0 and avoid common errors made in the auditing process. 
(WHITE PAPER) READ ABSTRACT |

Survive and Thrive by Managing Information as a Strategic Asset by SAP America, Inc.
September 14, 2011 - (Free Research)
In this Webcast, learn how to eliminate the organizational paralysis caused by information overload. Gain insight into best practices and effective governance guidelines to enable strategic information management. 
(WEBCAST) READ ABSTRACT |

Best Practice Guidelines for SAP Solutions on VMware® Infrastructure by VMware, Inc.
October 2008 - (Free Research)
This paper provides best practice guidelines for deploying SAP software solutions on VMware Infrastructure 3. 
(WHITE PAPER) READ ABSTRACT |

Continuous Monitoring: Responding to New Threats in More Complex IT Environments by Tripwire, Inc.
February 2012 - (Free Research)
Governments today are focusing on the practice of continuous monitoring as a means to providing the much needed balance between data access and protection. In this paper, learn more about continuous monitoring, including what is it and why it’s needed, guidelines for implementing it, key capabilities of an effective solution, and more. 
(WHITE PAPER) READ ABSTRACT |

E-Guide: Implementing Storage Virt: Guidelines & Factors to Consider by Hewlett-Packard Company
August 2011 - (Free Research)
This SearchVirtualStorage.com E-Guide can help clarify by outlining 4 guidelines for implementing storage virtualization and by divulging factors to consider before deploying storage virt into your IT infrastructure. 
(EGUIDE) READ ABSTRACT |

Decision Management Systems: A practical guide to using business rules and predictive analytics by IBM
October 2011 - (Free Research)
In this book, James Taylor, decisions management systems expert, explores how to use your decision management systems to drive unprecedented levels of business value. 
(BOOK) READ ABSTRACT |

Boosting SQL-Based Decision Support Power and Performance with Dell’s Twelfth Generation Servers by Dell, Inc. and Intel
May 2012 - (Free Research)
Are your decision-support systems and servers up to date, equipped to handle today's onslaught of data? Legacy systems are no longer viable. This paper explores the results of a research report about decision-support systems, highlighting how Dell's 12th-generation servers and solutions meet these evolving requirements based on users' responses. 
(WHITE PAPER) READ ABSTRACT |

Making Your Enterprise Ready for Optimized Decision-Making by IBM
May 2012 - (Free Research)
Predictive analytics enables you to predict the ideal course of action for every decision, delivering the best outcome every time. IBM SPSS Analytical Decision Management combines business analytics, rules, optimization and data management to automate your daily decisions. Read this paper to learn about its architecture, design and more. 
(WHITE PAPER) READ ABSTRACT |

Decisions That Drive Success by IBM
November 2010 - (Free Research)
Learn how decision management optimizes and automates high-volume decisions to create successful outcomes. Read this white paper to learn how decision management makes it possible to use predictive analytics as an integral part of real-time decision process. 
(WHITE PAPER) READ ABSTRACT |

Visibility, Alignment, & Optimization, Part I: The Value of Workforce Visibility in Driving Business Decisions by Workday
December 2011 - (Free Research)
Imagine the advantage your organization would have from real-time insight into your workforce? This paper outlines the three key steps to effectively managing your workforce and leveraging HR data for competitive advantage. Read to learn why visibility, alignment and optimization are critical components to any successful HR venture. 
(WHITE PAPER) READ ABSTRACT |

Dell 12G White Papers: Why Dell for Oracle Decision Support Applications by Dell, Inc. and Intel
March 2012 - (Free Research)
This white paper explores the server requirements of today's critical applications and reveals key metrics used to monitor decision support. 
(WHITE PAPER) READ ABSTRACT |

Presentation Transcript: Exchange 2010 Roadmap Series - Performance and Sizing by Dell, Inc. and Intel
December 2009 - (Free Research)
In this presentation transcript, featuring Exchange expert Lee Benjamin, learn how to use a storage calculator for optimal performance of your Exchange environment. Discover the new storage features of Exchange 2010 and how to utilize them for increased flexibility and reduced costs. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Get Your Business Intelligence in a "Box": Start Making Better Decisions Faster with the New HP Business Decision Appliance by HP & Intel
March 2011 - (Free Research)
In this white paper IDC highlights the latest research about the evidence of the competitive differentiation to be gained from investment in BI and data warehousing. The paper highlights the need to view BI and data warehousing technologies as complementary components of a decision support solution. 
(WHITE PAPER) READ ABSTRACT |

Increasing the efficiency of case file coordination in social services by IBM
June 2011 - (Free Research)
Social service agencies are experiencing challenges with manual processes. Advanced case management strategies are being implemented to streamline these processes and foster greater insight, collaboration and decision-making capabilities. This white paper explains how one such solution allows you automate these processes to elevate processing. 
(WHITE PAPER) READ ABSTRACT |

Advanced case management solutions for smarter decision making in banking by IBM
October 2011 - (Free Research)
Financial institutions are under pressure to make better decisions. Real-time decisions depend on access to information and the technology available to analyze it. This paper outlines an option that aggregates all of the content from across the entire organization to enable a holistic view of each case, reduce risk and support accurate decisions. 
(WHITE PAPER) READ ABSTRACT |

Nucleus ROI Case Study: Cincinnati Zoo by IBM
April 2012 - (Free Research)
The Cincinnati Zoo is a shining example of how analytics and business intelligence (BI) can be used to derive valuable insight on your customers and turn it into smarter and better decisions. This case study shows how the zoo capitalized on a BI and analytics platform to increase revenue across all facets of its operation. 
(CASE STUDY) READ ABSTRACT |

Enabling the Mobile Workforce with BI by IBM
May 2012 - (Free Research)
IBM Cognos Mobile allows you interact with your business intelligence (BI) content directly from your mobile device, enabling instantaneous, well-informed decisions from anywhere at any time. Watch this webcast and learn how to add individual reports or dashboards to your favorites list or welcome screen on your iPad, iPhone or BlackBerry. 
(WEBCAST) READ ABSTRACT |

Everybody Makes Decisions: How the $2 Billion Embedded Business Intelligence Market Is Enabling Higher Competitiveness by Jaspersoft
March 2012 - (Free Research)
This paper discusses embedded business intelligence and how it leads to improved decision making in a tough economy. 
(WHITE PAPER) READ ABSTRACT |

IDC Case Study: Optimizing eCommerce Decisions at TIAA-CREF by Oracle Corporation
December 2010 - (Free Research)
This IDC case study examines the benefits TIAA-CREF, a Fortune 100 financial services firm, gained from automating their eCommerce marketing. By deploying Oracle Real-Time Decisions, TIAA-CREF was able to apply intelligent process automation to customize online customer interactions. 
(CASE STUDY) READ ABSTRACT |

On-demand Webinar- Straight Talk on New PCI Tokenization Guidelines with QSA Expert by Intel
February 2012 - (Free Research)
With the August 2011 PCI Standards Council update, internal tokenization has gained momentum as the lowest impact solution that large merchants can implement to achieve PCI compliance for stored cardholder data. In this session, independent expert Walter Conway discusses best practices for solution selection and implementation. 
(WEBCAST) READ ABSTRACT |

EHR Decisions Checklist: Finding the Right EHR Vendor for Your Facility by Iron Mountain
March 2012 - (Free Research)
This health care IT decision checklist provides facilities with a buyer's guide as well as valuable tips and recommendations for finding the right EHR vendor. 
(EBOOK) READ ABSTRACT |

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