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eBook: Evaluating CRM: From SaaS to software, choosing the right CRM deployment style by Aplicor

March 09, 2009 - (Free Research)
In this eBook, find out how on-demand and SaaS CRM is altering the CRM software landscape. Learn how both on-demand and on-premise CRM have evolved in recent years and how industry trends are playing into the decision-making process at many organizations. 
(EBOOK) READ ABSTRACT |

The Truth about Agent vs. Agentless Monitoring by uptime software inc.

September 30, 2010 - (Free Research)
This brief paper will examine the differences between Agent and Agentless monitoring, so you can make the right decision based on your company’s needs. 
(WHITE PAPER) READ ABSTRACT |

Integrated vs. Unified: Five Reasons Why Contact Centers Must Get Unified by Aspect

August 10, 2010 - (Free Research)
This paper presents the main differences between integrated and unified contact centers, and gives five reasons why it is imperative for contact centers to adapt a unified solution. Read on to learn how adopting such a solution can increase productivity, decrease costs, and enhance the customer experience, thereby increasing customer loyalty. 
(WHITE PAPER) READ ABSTRACT |

Premise vs. Hosted Contact Center: Total Cost of Ownership Analysis by inContact

May 06, 2011 - (Free Research)
Today, the majority of North American contact centers today are supported by premise-based contact center and telephony systems. But there's another money-saving option for contact centers: third-party owned and operated hosted services. Before you decide which model to use, there's another factor you should consider: Total cost of ownership (TCO). 
(WHITE PAPER) READ ABSTRACT |

CRM Initiatives for Improved Customer Experience by Limelight Networks, Inc.

January 28, 2013 - (Free Research)
Usually when deciding between CRM platforms businesses focused on the deployment method: cloud vs. on-premise. However, as bolstering the customer experience grows in importance, savvy companies are focusing their attention of the features the platform has to offer. Read on to learn which features should be considered in your buying decision. 
(EGUIDE) READ ABSTRACT |

Presentation Transcript: The Buy Versus Build Dilemma by Tableau Software

June 14, 2010 - (Free Research)
This transcript explores two options for integrating analytic and Business Intelligence (BI) features into existing applications.  Discover the benefits and drawbacks of each approach, and learn why your organizational culture should factor into your software decision. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

FAQ: Building a DR site vs. outsourcing disaster recovery by SearchStorage.com

April 15, 2013 - (Free Research)
Access this E-Guide to learn more about the thought that should go into making this decision. Read on to discover more about the importance of a good DR plan and learn: pros and cons of custom-built DR sites vs. outsourced DR, differences between hot sites, cold sites and warm sites, considerationswhen developing your own site and more. 
(EGUIDE) READ ABSTRACT |

Exchange 2007: In-house vs. Hosted - 5 Myths Debunked by Intermedia

December 2008 - (Free Research)
In this Webinar, we explore the details of an Exchange 2007 migration and some of its most common ecosystem components, and how that deployment differs between an on-premise and a hosted solution. 
(WEBCAST) READ ABSTRACT |

Demystifying the scale up vs. scale out debate for data warehousing by SAP America, Inc.

December 2012 - (Free Research)
In this expert guide, IT analyst Tony Iams, SVP, Ideas International, delves deeper into the scale up vs. scale out debate. Learn about the growing popularity of scaling out options, such as massively parallel processing (MPP) and distributed computing approaches. 
(EGUIDE) READ ABSTRACT |

Presentation Transcript: Spotfire for CRM: Supercharge Your Sales and Marketing Analysis by TIBCO Spotfire Division

October 2009 - (Free Research)
This Presentation Transcript shares strategies for analyzing CRM data, finding lost revenue opportunities, improving sales forecasting and optimizing overall campaign effectiveness. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Software Manufacturers and Embedded BI: the Build Vs. Buy Question by LogiXML

October 2009 - (Free Research)
This paper helps software manufacturers wanting to embed BI functionality into their solution whether it is best to "build" or "buy". 
(WHITE PAPER) READ ABSTRACT |

E-Zine: Enterprise CIO Decisions: Data Centers - Owning vs. Outsourcing by SearchCIO.com

September 2010 - (Free Research)
Many factors are causing CIOs to wonder which is better: colocation, cloud computing or maintaining your own data center. Check out this month’s E-Zine from Enterprise CIO Decisions for expert opinions and advice on these important topics and learn best practices for managing your data center in this unpredictable economy. 
(EZINE)

The Truth about Agent Vs. Agentless Monitorinng: A Short Guide to Choosing the Right Solution by uptime software inc.

July 1967 - (Free Research)
When selecting an enterprise-level monitoring solution, one of the first decisions the IT department needs to make is whether to opt for an agent based, or agentless monitoring solution. This paper helps you arrive at a decision. 
(WHITE PAPER) READ ABSTRACT |

Can Data Warehousing Survive Big Data by Arrow and HP

October 2011 - (Free Research)
This webinar transcript discusses the changes in data and data management because of the explosion of big data. One of the major questions discussed in the webinar is "Will data warehouses survive much longer?" 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

E-Zine: Enterprise CIO Decisions: Data Centers - Owning vs. Outsourcing by HCL Technologies Ltd.

December 2010 - (Free Research)
Many factors are causing CIOs to wonder which is better: colocation, cloud computing or maintaining your own data center. Check out this month’s E-Zine from Enterprise CIO Decisions for expert opinions and advice on these important topics and learn best practices for managing your data center in this unpredictable economy. 
(EZINE)

E-Guide: Top Considerations for Selecting a Deduplication Solution by CommVault Systems, Inc.

August 2011 - (Free Research)
In this SearchDataBackup.com E-Guide, storage pros Alan Earls and Rich Cook will cover some key issues to consider when selecting a deduplication solution. Included in this expert E-Guide – the advantages of deduplication software vs. appliances, dedupe vendors, source vs. target products and much more. 
(EGUIDE) READ ABSTRACT |

Survive vs. Thrive: The CIO Dilemma - Dell helps CIOs drive business value by Dell, Inc. and Intel®

August 2010 - (Free Research)
The decisions of CIOs today are high on the business agenda as they prepare their companies for post-slump growth while continuing major cost reductions. In this paper you'll hear from Steve Schuckenbrock, President, Large Enterprise at Dell, as he discusses the role of the CIO, dilemnas CIOs face today, and much more! 
(WHITE PAPER) READ ABSTRACT |

Red Hat JBoss Middleware vs. Oracle Fusion Middleware by Red Hat

September 2013 - (Free Research)
When it comes to choosing middleware, there are so many options on the market that it can be a tough decision. In particular, Red Hat and Oracle offer similar platform offerings -- the JBoss® Enterprise Application Platform and the Fusion Middleware, respectively. In this resource, compare these two integration tools. 
(WHITE PAPER) READ ABSTRACT |

Agent vs Agentless VM Backup and Recovery - Data Sheet by Symantec Corporation

October 2012 - (Free Research)
This brief paper condenses the confusion of what a backup agent is or does with unbiased information so you can make the right choice for your environment. Check out each method now highlighting the pros and cons of each so you can make informed decisions without any distractions. 
(WHITE PAPER) READ ABSTRACT |

Data Profit vs. Data Waste: Boosting business performance every day in the real world with information optimization by IBM

December 2012 - (Free Research)
In this insightful resource, discover how you can significantly improve business performance and decision-making with an information optimization strategy, and ensure your company makes the most of every last piece of data available. 
(WHITE PAPER) READ ABSTRACT |

Data vs. Instinct: Perfecting global sales performance by Oracle Corporation

January 2014 - (Free Research)
Access this paper today to take a look at how sales executives optimize their sales structures, territories, and incentive plans. Also inside, find survey results that reveal findings from senior decision-makers that investigated the sales executive realm. 
(WHITE PAPER) READ ABSTRACT |

Why Buy Vs. Build Serena Service Manager by SERENA Software, Inc.

April 2012 - (Free Research)
This decision guide demonstrates how migrating to Serena Service Manager will help transform your IT organization into an agile, responsive, and business-focused service provider. 
(WHITE PAPER) READ ABSTRACT |

Gartner: Deriving value from Big Data for CRM by ComputerWeekly.com

May 2013 - (Free Research)
Kimberly Collins, research vice-president of Gartner highlights the critical steps organisations should to take to integrate big data into Customer Relationship Management (CRM). 
(ESSENTIAL GUIDE) READ ABSTRACT |

The value of mobile and social to CRM by ComputerWeekly.com

March 2012 - (Free Research)
Adding mobile access and social collaboration to CRM delivers significant benefits, this report from Nucleus Research reveals. 
(ANALYST REPORT) READ ABSTRACT |

CRM Analytics: Making the Most of Salesforce data to increase sales efficiency by SearchCRM

April 2013 - (Free Research)
View this white paper to unlock the power behind CRM analytics. It explains how you can develop a view of the customer by analyzing social media data. Find out how to make the most of tweets and Facebook postings by reading this resource now. 
(WHITE PAPER) READ ABSTRACT |

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