The term “shared services” is a hot topic in the minds of many CIOs, but the exact definition of this topic seems to be unclear. Some say it is pooled, virtualized resources and others say it is a centralized IT model. This e-zine discusses the various meanings of shared services, its benefits and the potential downside of service catalogs. 

This buyer case study presents a medical center's deployment and use of NetApp Syncsort Integrated Backup. 

Read this 3-page case study to learn how GTE FCU avoided a costly “forklift” upgrade and instead benefited with Riverbed Steelhead appliances by reducing data traffic by fourfold, achieving RPO objectives, and enabling rich, granular reporting capabilities. 

This white paper describes how to build a better business case for BI, by understanding the level of ambition organizations can have and the layers in the business case that should contribute to that level of ambition. 

 Decision-makers in an IT-enabled economy will have real-time access to information that allows them to make the right decision at the right time. But that goal comes in a business environment where data will be ubiquitous and growing exponentially in volume. 

The unified messaging capabilities included in Microsoft Exchange 2010 are making it an obvious upgrade choice for many SMBs.Working with a single vendor like Dell that provides a range of server, storage and service options allows IT departments to roll-out Microsoft Exchange 2010 environments that are tuned to corporate requirements and budgets. 

This decision guide demonstrates how migrating to Serena Service Manager will help transform your IT organization into an agile, responsive, and business-focused service provider. 

As budgets stay tight and finance professionals become more involved in technology buying decisions, be better prepared to defend your business case through the use of financial metrics and Return on Investment (ROI) calculators. 

Web collaboration solutions are emerging as one of the building blocks of those applications. 

Improve planning, building, and deploying a master data management (MDM) environment. Consider an evolutionary – rather than revolutionary – approach to MDM, and examine how to use MDM with business intelligence applications and an underlying data warehousing environment to improve decision making. 

Intranets and portals are too complex for everyone in your company to adopt - not to mention the costs to build and maintain them. This webcast explains how to store your critical business information in one location, share confidential information with the right people, and empower business users with the ability to access the data they need. 

<p>Big Data presents opportunities to achieve unprecedented business advantages. However, leveraging big data to fully realize its benefits requires a new approach to IT infrastructure and a different way of thinking about the way business and IT work together. Check out this quick slideshow to learn how.</p>