Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc.. Discover what benefits advanced meter infrastructure (AMI) brings and why, and learn how the SAP NetWeaver platform and enterprise service-oriented architecture can support more... >> Discover more offerings from SAP America, Inc..
		WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc.. WebFOCUS is a comprehensive and fully integrated enterprise business intelligence platform. It sets the standard for enterprise business intelligence by scaling to support more... >> Discover more offerings from Information Builders Inc..

Retail Today: Understand Customers, Anticipate Needs, and Inspire Loyalty by SAP AG December 01, 2007 - (Free Research) Read how the software and tools SAP provides can help retailers succeed today by understanding their customers, anticipating their needs, and inspiring their loyalty as long-term customers by meeting those needs as they arise.  (WHITE PAPER) READ ABSTRACT |

Intelligent Merchandising: Creating a Unique Shopping Experience, Part 1 by SAP AG May 01, 2007 - (Free Research) Learn how you can how you can hook customers with fresh, unusual and relevant shopping experiences. Drive customer loyalty by training, empowering and providing employees with the technical tools to capture the nuances of customer behavior.  (WHITE PAPER) READ ABSTRACT |

Intelligent Merchandising: Creating a Unique Shopping Experience, Part 3 by SAP AG August 01, 2007 - (Free Research) The amount of customer information available grows every day. Learn why it is critical for you to analyze and understand customer information in order to draw meaningful conclusions about consumer lifestyles, buying habits and shopping behaviors.  (WHITE PAPER) READ ABSTRACT |

Splunk for Business Intelligence by Splunk April 03, 2012 - (Free Research) This paper uncovers how Splunk can be applied to a variety of business intelligence (BI) activities to allow your company real-time insight.  (WHITE PAPER) READ ABSTRACT |

Computer Weekly – 4 December 2012: Games giant Sega takes to the cloud by ComputerWeekly.com December 04, 2012 - (Free Research) In this week's Computer Weekly, we talk to Sega about how the computer game giant has turned to the cloud to prepare for the Christmas rush. Our latest buyer's guide gives best practice advice on mobile device management. And Unilever tells us how business intelligence and analytics helps to better understand customer needs. Read the issue now.  (EZINE) READ ABSTRACT |

True Profiles: A Contemporary Method for Managing Customer Data by Unica Corporation - An IBM Company May 04, 2011 - (Free Research) As the internet changes the way of traditional marketing and communication, discover a “True Profile” as a means of understanding customer behavior, actions and preferences using analytics. Learn the 4 key components of True Profiles and the business benefits included.  (WHITE PAPER) READ ABSTRACT |

Hitting Your Targets with Service Catalog by ServiceNow April 30, 2013 - (Free Research) Access this webcast to learn how you can deploy an IT service catalog to communicate negotiated service offerings and service level agreements to users easily and efficiently.  (WEBCAST) READ ABSTRACT |

Keeping Your Customers: The Business Value of Customer Experience by Oracle Corporation October 18, 2012 - (Free Research) Watch this video to learn why you must really understand and care about your customers across the lifecycle to remain competitive.  (WEBCAST) READ ABSTRACT |

Toad for Data Analysis - Query, Understand & Report on Data From Any Source by Quest Software, now a part of Dell Toad for Data Analysis is a multi-platform database query tool built for anyone who needs to access data (from any data source), understand data relationships and quickly produce reports.  (ASP & SOFTWARE PRODUCT)

Understanding big data adoption and motivation in the UK by IBM November 22, 2012 - (Free Research) In [this expert e-guide], learn about the current state of big data technology adoption and what business drivers are motivating investments for the future. Also, read about where big savings could be made in governmental departments by applying big data analytics, and learn how a lack of advanced analytics skills can slow down big data programmes.  (EGUIDE)

SaaS Provider Data Connectivity – Increasing Capacity While Decreasing Infrastructure Costs by Progress DataDirect December 31, 2011 - (Free Research) This resource outlines how leveraging the right database driver can enable you to make optimal use of available resources thereby increasing existing processing capacity and enhancing architectural elasticity. Find out how these benefits will help you easily onboard new customers and assimilate volume processing spikes during peak customer usage.  (WHITE PAPER) READ ABSTRACT |

SearchBusinessAnalytics.com eGuide: Leveraging predictive analytics for improved customer understanding by IBM September 27, 2011 - (Free Research) In this e-guide you'll learn how two top airlines implemented and leveraged predictive analytics to analyze customer feedback and increase satisfaction.  (EGUIDE) READ ABSTRACT |

Oracle to Teradata Migration Case Studies: Realizing value and improving capabilities by Teradata April 11, 2011 - (Free Research) This paper profiles four of the more than 200 Oracle customers who have migrated to a Teradata solution. The companies profiled in this paper have achieved performance improvements, additional business benefits that justify the migration cost, and successful integration of the Teradata Database with the Oracle OLTP environment.  (CASE STUDY) READ ABSTRACT |

Understanding how advanced analytics can transform your business by SAP America, Inc. June 22, 2011 - (Free Research) This eBook focuses on how organizations should leverage the new breed of advanced analytics tools, including in-memory analytics, in-database analytics and complex event processing.  (EBOOK) READ ABSTRACT |

Who Are My Best Customers? by SPSS Inc. Worldwide Headquarters February 20, 2009 - (Free Research) Who are my best customers? If you manage sales, marketing, or customer service, you want an answer to that. That's because implementing successful strategies for every customer segment is critical to increasing business profits. This paper describes just a few of the ways that you can use analytics to better understand your customers.  (WHITE PAPER) READ ABSTRACT |

Quest MessageStats™ by Quest Software, now a part of Dell Quest MessageStats empowers executive management, Information Technology (IT) managers, and Exchange administrators to perform business-critical analysis and reporting on Exchange e-mail infrastructures.  (ASP & SOFTWARE PRODUCT)

Recovery Manager for Active Directory by Quest Software, now a part of Dell Quest Recovery Manager for Active Directory offers an easy-to-use solution for fast, granular, online recovery of Active Directory (AD) in the event of inadvertent modification of AD due to software failure or human error.  (ASP & SOFTWARE PRODUCT)

Understanding High Availability for the BlackBerry Enterprise Server by BlackBerry August 06, 2009 - (Free Research) Read this technical white paper to learn about the evolution of mobile devices and the introduction of high availability in a mobile context. Also learn about the Blackberry as well as load balancing, failover thresholds, and limited downtime upgrades.  (WHITE PAPER) READ ABSTRACT |

Remote Replication Best Practices for Oracle 10g Using XP Continuous Access White Paper by Hewlett-Packard Company June 2008 - (Free Research) The test results and information presented in this paper explain how to properly plan for and successfully deploy a remote copy infrastructure for an Oracle 10g database using HP XP12000 Disk Arrays and HP StorageWorks XP Continuous Access Software.  (WHITE PAPER) READ ABSTRACT |

Transitioning to an Information Infrastructure by EMC Corporation August 2008 - (Free Research) EMC helps IT focus on the importance of information and effectively manage it in the face of exponential growth, a dynamic regulatory environment and constantly changing business requirements on increasing revenue and profit.  (WHITE PAPER) READ ABSTRACT |

Enterprise Cloud Services for Microsoft® Dynamics CRM by Hewlett-Packard Limited February 2012 - (Free Research) This brief overview of HP Enterprise Cloud Services for Microsoft Dynamics CRM details how to attain a private cloud and why this solution is so beneficial for marketing, sales and customer service. Read this now to gain a thorough understanding of private clouds for CRM.  (EBRIEF) READ ABSTRACT |

Powering the Cross-Channel Customer Experience with Oracle’s Complete Commerce by Oracle Corporation UK Ltd March 2012 - (Free Research) Read this white paper and gain an understanding of Complete Commerce and how it can change the way you interact with your customers. Complete Commerce can help you unify your customer's experience, personalize their journey, maximize engagement and optimize the execution along the way.  (WHITE PAPER)

Social Media and Business Intelligence: Creating the Integrated Customer Hub by Oracle Corporation September 2012 - (Free Research) Social media is no longer just for teens as it provides businesses with a wealth of information about their customers when effectively analyzed. However, many are finding that traditional analytics systems lack the scalability needed to keep up with social data. Read on to learn about a monitoring platform that helps mitigate this challenge.  (WHITE PAPER) READ ABSTRACT |

The Social-Powered Enterprise by Salesforce.com February 2012 - (Free Research) This e-book is designed to help you embrace the rise of social media, to harness its power and put it to work throughout the company. It’s based on our experience helping thousands of companies put the power of social media to work. It also discusses the benefits of social-powered selling, including greater reach and better close rates.  (EBOOK) READ ABSTRACT |

Information is King: Business Analytics in the Age of the Downturn and the (Re)Emergence of the Customer by SAS Institute Inc. April 2010 - (Free Research) BusinessWeek Research Services (BWRS) launched a research program in April 2009 to determine the attitudes and opinions of C-level executives with regard to the use and value of business analytics. This paper reviews a portion of the research and provides analysis and insights on the topic of business analytics.  (WHITE PAPER) READ ABSTRACT |

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