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Leicester City Football Club Video Case Study by Microsoft
July 24, 2009 - (Free Research)
Watch this informative video case study and learn how Leicester City Football Club leveraged Microsoft Dynamics CRM Database to enhance player adminstration, performance analysis, injury prevention, and much more!
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CRM without Compromise: A Strategy for Profitable Growth by SAP AG
April 01, 2007 - (Free Research)
This white paper describes the concept of “CRM without compromise,” elucidating how organizations can maximize their results by taking a more structured, holistic approach to CRM across the enterprise to gain a competitive advantage and profitable growth.
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Reassessing Server Costs for Mid-Size Companies by Sun Microsystems, Inc. and Intel Corporation
September 17, 2009 - (Free Research)
This paper argues that while the current economic climate might suggest delaying data center upgrades, the opposite will save you money. Learn how upgrading to Sun Fire servers can put more on your bottom line.
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Integrating Data Protection Manager 2007 with SPI with Iron Mountain’s Cloud Recovery Service by Iron Mountain Digital
May 31, 2009 - (Free Research)
Managed Service Providers with customers who have or are considering Microsoft's System Center Data Protection Manager (DPM) 2007 can now offer secure, cloud-based protection and recovery for DPM 2007 data with the CloudRecovery service, created by Iron Mountain and Microsoft. Learn how this service can help your customer meet today’s requirements.
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Leading Auto Repair Services Provider Boosts Efficiency with Easy-to-Use CRM Solution by Microsoft
July 25, 2008 - (Free Research)
After evaluating several customer relationship management solutions, including Salesforce.com, the company replaced NetSuite CRM with Microsoft Dynamics® CRM. Using Microsoft Dynamics CRM, the company cut call times in its customer support call center by 30%, reduced agent training time by 25 percent, and strengthened its growth capacity.
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Oracle Business Brief: Keeping hold of your customers, especially in tough economic conditions by Oracle Corporation
January 05, 2009 - (Free Research)
Midsized companies often feel challenged by their deep pocketed competitors. However, being a midsized business actually makes you more agile in the market. However, this agility is dependent on your ability to manage data, information, and develop processes. This paper will outline how Oracle can help assist your data management solutions.
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Storage Evolution: Leveraging and Revolutionizing your Storage Network by Sun Microsystems, Inc.
June 08, 2009 - (Free Research)
It's been estimated that Open Storage architectures will make up just under 12 % of the market by 2011, fueled by the industry's need for more scalable and economic storage. The following podcast will present the ideas and strategies of Open Storage and the key benefits it delivers to storage architectures.
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ONE Oracle News for Midsize Organizations - Issue 05 by Oracle Corporation
June 04, 2009 - (Free Research)
In this issue of ONE, Oracle takes a look at how insight combined with effective customer-facing processes can help you rise above your competition while at the same time gaining loyalty with your customers.
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Iron Mountain’s Cloud-Based Protection for Servers by Iron Mountain Digital
November 16, 2009 - (Free Research)
Managed Service Providers working with smaller businesses can help them better protect their data with two cloud-based strategies from Iron Mountain. Learn how LiveVault and CloudRecovery can bring your customers peace of mind.
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Oracle Data Guard with Oracle Database 11g Release 2 by Oracle Corporation
September 25, 2009 - (Free Research)
Read this white paper to learn about a unique data protection and recovery solution that provides the management, monitoring, and automation software to create synchronized standby databases that protect data from failures and other disasters.
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Data breaches in the Retail Industry by McAfee, Inc.
September 23, 2009 - (Free Research)
In this podcast, Gartner analyst Avivah Litan talks about the Heartland data breach in relation to current data security trends in the retail industry. Also, a discussion with Ernst & Young's Sagi Leizerov on data privacy in the retail industry reveals common trouble spots for retailers, including managing vendors and tracking customer purchases.
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Cornerstone Group Sees Six-Fold Reduction in Backup Time and Administration by Quantum Corporation
October 08, 2009 - (Free Research)
The company’s previous tape system wasn’t meeting Cornerstone’s needs, particularly with 50 percent annual data growth. Cornerstone selected the Quantum Scalar i500 intelligent tape library platform due to its modularity, speed and the ability to move to LTO-4 tapes.
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Consolidate Management Software and Reduce Cost by IBM
July 27, 2009 - (Free Research)
This webcast explores a phased approach to consolidating application management solutions, aligning IT infrastructure with business needs and reducing costs.
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Managing the Amazon Elastic Compute Cloud with CA by CA
October 30, 2009 - (Free Research)
Read this paper to learn how innovative management solutions from CA add comprehensive support for Amazon EC2 with real-time automation, application performance, service, and database management.
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Oracle's Database Machine Delivers Extreme Performance by Oracle Corporation
October 19, 2009 - (Free Research)
Oracle Exadata provides the reliability, scalability, and extreme performance that database customers have been demanding in today's difficult business environment. Watch this video and learn about the exponential increases in data delivery speeds and system response times that Oracle Exadata provides.
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Optimize Customer Experience to Achieve Competitive Advantage by Wipro Technologies
October 21, 2009 - (Free Research)
Outsourcing Center and Wipro performed a survey that aimed to gauge how banking institutions are doing with their customer experience initiatives. While not a complete picture of how these financial institutions are progressing with their customer experience efforts, survey results point to some general trends and beliefs in this important area.
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