Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc.. Discover what benefits advanced meter infrastructure (AMI) brings and why, and learn how the SAP NetWeaver platform and enterprise service-oriented architecture can support more... >> Discover more offerings from SAP America, Inc..
		WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc.. WebFOCUS is a comprehensive and fully integrated enterprise business intelligence platform. It sets the standard for enterprise business intelligence by scaling to support more... >> Discover more offerings from Information Builders Inc..

How to Use Mobile Payment Collection Technology to Boost Profitability by Intermec April 30, 2012 - (Free Research) Explore the ins and outs of mobile payment collection: how mobile payment collection systems work, what components are needed for it to work, and how your organization can benefit by implementing its use.  (WHITE PAPER) READ ABSTRACT |

15 Minute Guide to New Account Opening by EMC Corporation May 2008 - (Free Research) This guide focuses on the challenges of managing information in the new account opening process, will explain why the enrollment process can be problematic and discuss the opportunities enrollment presents to create a loyal customer.  (WHITE PAPER) READ ABSTRACT |

The Rise, Fall and Rise of Branch Banking by IBM March 2008 - (Free Research) If you want to see bottom line results then reinvigorate by optimizing information assets and business processes across your enterprise.  (WHITE PAPER)

IBM InfoSphere MDM Solutions for Telecommunications by IBM November 2011 - (Free Research) This video depicts vital capabilities that master data management (MDM) can enable, enhance or simplify, such as: Improving up-sell and cross-sell opportunities including targeted bundles, compiling past product histories, generating household views and assessing lifetime customer value.  (VIDEO) READ ABSTRACT |

Sell. Smarter. Redefining commerce in the age of the customer by IBM May 2012 - (Free Research) Discover innovative commerce technologies designed to enable businesses to sell smarter and transform buyers into loyal, returning customers. Uncover the 6 key selling areas these strategies target, including cross-channel selling, payments and settlements, store solutions, distributed order management, and more.  (WHITE PAPER) READ ABSTRACT |

How Top Retailers Use Transactional Email: Silverpop Study Reveals Revenue-Boosting Tactics by Silverpop Systems Inc. August 2008 - (Free Research) Transactional emails are those which companies send to customers to confirm a purchase, notify shipping dates, deliver warranty information and it also provide marketers a rich opportunity to develop strong customer relationships.  (WHITE PAPER) READ ABSTRACT |

Eliminate Information Silos and Drive Customer Spend by Infor November 2012 - (Free Research) The need for top-notch CRM tools that enhance sales strategies has never been more vital. Leveraging traditional technologies can offer impressive benefits, but savvy businesses are taking it one step further. In this transcript, learn about a technology that integrates CRM with ERP to empower sales and drive your business forward.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

The top 10 secrets to using data mining to succeed at CRM: Discover proven strategies and best practices by IBM April 2012 - (Free Research) This paper offers insight into an option that capitalizes on predictive analytics, enabling your business to target, optimize and automate your customer-centric interactions. Read this now and learn from other successful companies 10 pivotal tips - including careful planning and setting goals - that will help you craft the perfect data mining plan.  (WHITE PAPER) READ ABSTRACT |

European cross-border e-commerce by ComputerWeekly.com January 2012 - (Free Research) European consumers' growing use digital channels as part of their shopping experience is driving retailers’ focus on delivering efficient online, cross-border operations in Europe, this research report from Accenture reveals.  (IT BRIEFING) READ ABSTRACT |

Commerce Anywhere: A Business and Technology Strategy to Maximize Cross-Channel Commerce Growth by Oracle Corporation April 2011 - (Free Research) E-commerce has gone from fringe to foundation. Now, businesses must tailor their customer serivce approach to the more complex "anytime, anywhere" customer with mobile device in hand. This white paper from Oracle details the "commerce anywhere" approach.  (WHITE PAPER) READ ABSTRACT |

Predictive Analytics for Sales and Marketing by Information Builders September 2012 - (Free Research) Today's businesses rely on their sales and marketing (S&M) departments to drive business growth through effective customer relationship management (CRM) strategies – but most S&M pros lack the insights needed to optimize their strategies. Read on to find out how predictive analytics can improve your CRM strategies.  (WHITE PAPER) READ ABSTRACT |

Six Ways to Rev Up Your Revenues, Using VoIP by Cisco Systems, Inc. January 2011 - (Free Research) How can you raise revenues without raising prices? You can gain new customers. Or you can make new sales from your existing customers. There’s a network technology that helps you do both: voice over Internet Protocol (VoIP). Read this paper to learn six ways to raise revenues with voice over Internet Protocol (VoIP).  (WHITE PAPER) READ ABSTRACT |

Banking: Differentiate Through Service Excellence with SAP CRM – Optimizing Customer Satisfaction, Efficiency, and Profit by SAP America, Inc. September 2010 - (Free Research) Read this paper to learn how SAP for Banking solutions, which encompass the SAP® CRM application, encourage agility and customer centricity in today’s demanding market. By seamlessly connecting front- and back-office tasks, they can provide a superior customer experience and stronger top-line growth.  (WHITE PAPER) READ ABSTRACT |

The top 10 secrets to using data mining to succeed at CRM by IBM May 2011 - (Free Research) Discover proven strategies in data mining for cost-effective customer acquisition and retention.  (WHITE PAPER) READ ABSTRACT |

HP AppSystems for SAP HANA - Banking: Payment Item Analysis by Hewlett-Packard Limited June 2012 - (Free Research) What could your business do with the power to view analysis of over a million rows of transactional banking data in just one second at its disposal? View this brief demo to learn how flexible, real-time reporting and detailed analytics can be leveraged to increase customer retention and create up- and cross-sell opportunities.  (WEBCAST) READ ABSTRACT |

Eliminating Database Downtime When Upgrading from Oracle 8i or 9i to 10g or 11g by GoldenGate Software, Inc. January 2009 - (Free Research) This paper presents a solution that tackles the challenge of upgrading or migrating an Oracle 8i or 9i database to Oracle 10g or 11g - without taking any database downtime. Key technology components used are GoldenGate Software's Transactional Data Management (TDM) software and Oracle's Cross Platform Transportable Tablespace feature.  (WHITE PAPER) READ ABSTRACT |

ROC Maestro for Open Systems by ROC Software ROC Maestro for Open Systems, a key component of the ROC Enterprise Suite™, provides a very easy method for scheduling and managing workloads, processes, dependencies and events across complex, heterogeneous IT environments.  (SOFTWARE PRODUCT)

ENTERPRISE BIG DATA- Here to Stay and Requiring Superior Data Access by Progress DataDirect December 2012 - (Free Research) To ensure you gain a competitive advantage in today's high-volume data landscape, you need a high-performance, scalable and reliable data connectivity strategy. Continue on to this resource to learn about the impact of Big Data on your data infrastructure, and things to consider when selecting a connectivity technology.  (WHITE PAPER) READ ABSTRACT |

SQL Server Insider E-zine - Volume 2: Selling a SQL Server 2008 R2 Upgrade by SearchSQLServer.com May 2010 - (Free Research) When proposing an upgrade to SQL Server 2008 R2 to management, you need to focus more on ROI than its cool, new features. In the second volume of the SQL Server Insider e-zine, you’ll learn how to draft a presentation that will wow the higher ups and convince them that migrating to SQL Server 2008 R2 is worth it.  (EZINE)

Breaking the Scalability Barrier with Infinite Cache by EnterpriseDB Corporation September 2009 - (Free Research) Infinite Cache™ from EnterpriseDB revolutionizes distributed cache management on commodity blade server hardware by substantially increasing the amount of memory available to hold data including entire databases with outstanding performance.  (WHITE PAPER) READ ABSTRACT |

HP POS System Helps Mayors Improve Customer Service, Gain Selling Time by Hewlett-Packard Company March 2008 - (Free Research) Among the priorities for the new system were ease of use by salespeople, an easy-to-manage centralized customer database for lookup and validation, and the use of broadband connectivity.  (WHITE PAPER) READ ABSTRACT |

Deliver a Superior Cross-Channel Commerce Experience by Oracle Corporation March 2012 - (Free Research) With the right intelligence and personal information, there are plenty of new opportunities for you to provide superior experience and maximize the opportunity of every customer touch point. This paper shares actionable strategies needed to deliver personalized and relevant content, based on a variety of factors.  (WHITE PAPER) READ ABSTRACT |

Intelligent Merchandising: Creating a Unique Shopping Experience, Part 3 by SAP AG August 2007 - (Free Research) The amount of customer information available grows every day. Learn why it is critical for you to analyze and understand customer information in order to draw meaningful conclusions about consumer lifestyles, buying habits and shopping behaviors.  (WHITE PAPER) READ ABSTRACT |

Selling with a personal touch by Oracle Corporation UK Ltd April 2013 - (Free Research) View this white paper to learn more about how big retailers are using data to their advantage. With the right data you can convince your customers to buy your products instead of your competitors. Today, the use of data is even more prevelant than ever before. Find out how to make the most of your data by reading this resource now.  (WHITE PAPER) READ ABSTRACT |

Increase Enterprise SaaS Adoption with Data Accessibility by Progress DataDirect December 2012 - (Free Research) Continue on to this resource to explore how data integration is the number one barrier of enterprise selling, how to think beyond application islands, and why choosing the right database driver is so important.  (WHITE PAPER) READ ABSTRACT |

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