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North American Contact Center Industry 2011: A Mid-Year Update and Forecast by Calabrio, Inc. January 25, 2012 - (Free Research) This informative market update from The National Association of Call Centers (NACC) provides a comprehensive look at the industry.  (WHITE PAPER) READ ABSTRACT |

BI for the CPG Industry - Supply Chain Visibility Drives Performance by SAP America, Inc. January 05, 2011 - (Free Research) CPG companies are discovering that high product volume sales come at the expense of extreme data complexity. Companies struggle to maintain open lines of communication with retail customers and distributors trying to manage the flow of product. Learn how CPG companies deliver BI to business managers to better manage fluctuating product demand.  (WHITE PAPER) READ ABSTRACT |

Industry Trends & Perspectives - Data Protection for Virtual Server Environments by Quantum Corporation August 2008 - (Free Research) This webcast by Quantum technologies highlights the challenges of integrating server virtualization into an existing computing environment and shows you solutions for dramatically improving the efficiency of your backup operation.  (WEBCAST) READ ABSTRACT |

Data De-duplication Experts by Quantum Corporation June 2008 - (Free Research) Quantum's solutions allow data de-duplication technology to become part of a complete backup and retention solution set that also includes conventional disk backup, tape, and encryption, all supported with common management tools.  (WEBCAST) READ ABSTRACT |

Data Center Critical Power Video Case Study by Square D Critical Power Competency Center January 2008 - (Free Research) This Video Case Study focuses on how a partnership has formed between Square D and Raging Wire and the benefits gained while looking towards a successful future for both companies as well as the Data Center Industry as a whole.  (VIDEOCAST) READ ABSTRACT |

Mobile adult industry is a sexy business opportunity by ComputerWeekly.com November 2010 - (Free Research) The global adult industry is among the largest in the world, estimated to be worth nearly $100 billion worldwide by 2006.  (WHITE PAPER) READ ABSTRACT |

SAP Supports Applications on VMware Platform: An Industry Milestone by VMware, Inc. October 2008 - (Free Research) The partnership with SAP gives VMware the opportunity to address an additional large segment of the enterprise market, and enables SAP to sell its products on the industry-leading virtualization platform.  (WHITE PAPER) READ ABSTRACT |

Zantaz Digital Safe™ Product Family by ZANTAZ January 2008 - (Free Research) The ZANTAZ Digital Safe product family has become the solution of choice for leading securities firms, insurance companies and large governmental agencies.  (WHITE PAPER) READ ABSTRACT |

Boosting Efficiency with IT Process Automation by CA Technologies. June 2008 - (Free Research) As data center infrastructures become increasingly complex, so do the IT processes--such as incident management and server provisioning--that keep infrastructure up and running.  (WHITE PAPER) READ ABSTRACT |

CRM and Social Media: How a Blended Approach Means Good Business in the Hospitality Industry by Infor CRM February 2012 - (Free Research) This white paper offers hospitality strategies for combining social media and real-time customer relationship management (CRM) to wow patrons and increase customer loyalty. Learn how social CRM can increase your ROI and build your business reputation.  (WHITE PAPER) READ ABSTRACT |

Leading Automotive Supplier Accelerates Lean Operations with EnterpriseIQ by IQMS January 2011 - (Free Research) Nissen Chemitec America has utilized several different systems to manage enterprise operations but these systems weren’t designed to meet the specific needs of automotive injection molding suppliers. Nissen selected EnterpriseIQ because it meets manufacturing-specific functionality and automotive industry requirements in a single-database system.  (WHITE PAPER) READ ABSTRACT |

Real-time Shop Floor Integration, Simplified: The Right ERP System Can Make It Happen by IQMS December 2008 - (Free Research) The key to achieving cost-effective savings in the supply chain is to exchange information accurately and quickly in real-time.  (WHITE PAPER) READ ABSTRACT |

SaaS-Based ERP Targets Specific Needs of Industries by Plex Systems January 2012 - (Free Research) SaaS start-ups and established vendors are rushing to keep pace with the demand for hosted applications that target the specific needs of industries, as well as the end-to-end application chain. In this e-guide, readers will learn some of the necessary details around SaaS-based enterprise resource planning (ERP).  (EGUIDE) READ ABSTRACT |

Preventing Data Corruption in the Event of an Extended Power Outage by APC by Schneider Electric February 2005 - (Free Research) Protecting computer systems with Uninterruptible Power Supply (UPS) hardware is part of a total data center solution, but power management software is also necessary to prevent data corruption after extended power outages.  (WHITE PAPER) READ ABSTRACT |

Ten Errors to Avoid When Commissioning a Data Center by APC by Schneider Electric February 2009 - (Free Research) This paper outlines the ten most common errors that prevent successful execution of the commissioning process.  (WHITE PAPER) READ ABSTRACT |

Case study: How the hotel industry’s no. 1 IT provider stopped missing SLAs by Hewlett-Packard Company December 2011 - (Free Research) Access this case study to learn how MICROS Inc. consolidated and virtualized its servers to accommodate growth in the face of data center space and power limitations.  (WHITE PAPER) READ ABSTRACT |

Data Center Projects: System Planning by APC by Schneider Electric February 2009 - (Free Research) The planning sequence described in this paper covers the design of the data center's physical infrastructure layer, whose job it is to house, power, cool, and protect the data center's computing and network functions.  (WHITE PAPER) READ ABSTRACT |

Fundamental Principles of Network Security by APC by Schneider Electric July 2009 - (Free Research) This paper covers the fundamentals of secure networking systems, including firewalls, network topology and secure protocols.  (WHITE PAPER) READ ABSTRACT |

Determining Total Cost of Ownership for Data Center and Network Room Infrastructure by APC by Schneider Electric February 2005 - (Free Research) This white paper describes an improved method for measuring TCO for data center and network room physical infrastructure, and provides examples on how to relate these costs to the overall IT infrastructure and evaluate cost control strategies.  (WHITE PAPER) READ ABSTRACT |

Electrical Efficiency Measurement for Data Centers by APC by Schneider Electric October 2010 - (Free Research) This paper explains how data center efficiency can be measured, evaluated, and modeled, including a comparison of the benefits of periodic assessment vs. continuous monitoring.  (WHITE PAPER) READ ABSTRACT |

Computer Weekly - 17 January 2012: featuring the future of IT education; G-Cloud in action; networking challenges by ComputerWeekly.com January 2012 - (Free Research) In this week’s issue of Computer Weekly, we look at the future of computer science education now the government has scrapped the current ICT curriculum, and what this means for the IT industry. We talk to an early adopter of the government G-Cloud plan; and we examine the key challenges for network architects. Download the new issue now.  (EZINE) READ ABSTRACT |

Computer Weekly - 13 December 2011: Read this week’s special issue announcing the UKtech50 – the 50 most influential people in UK IT. by ComputerWeekly.com December 2011 - (Free Research) In this week's special issue of Computer Weekly, we reveal the UKtech50 - our list of the 50 most influential people in UK IT. This year's winner is Mike Lynch, CEO of Autonomy, who talks in an exclusive interview about his hopes for the UK technology industry, and life at HP since the company's 7bn GBP acquisition. Download the new issue now.  (EZINE) READ ABSTRACT |

Implementing Energy Efficient Data Centers by APC by Schneider Electric December 2006 - (Free Research) Electricity usage costs have become an increasing fraction of the total cost of running a data centers. This paper explains how achieve electricity savings and provides examples of methods that can greatly reduce electrical power consumption.  (WHITE PAPER) READ ABSTRACT |

The global state of the PMO: The IT perspective by ComputerWeekly.com May 2011 - (Free Research) This benchmarking study from ESI International identifies the trends impacting the project management function in IT industry in three areas: PMO maturity, measuring and reporting on PMO effectiveness, as well as training involvement.  (IT BRIEFING) READ ABSTRACT |

Qos: What Is It? Why Do We Need It? by Global Knowledge December 2008 - (Free Research) QoS can be used in converged networks to provide voice packets priority access to resources, or it can be used to differentiate data packets from different application stream and provide access to resources according to policy.  (WHITE PAPER) READ ABSTRACT |

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