The Impact of Technology on Cost in Business Process Outsourcing (BPO) by SAP America, Inc.. Gain insight into the true cost of business process outsourcing (BPO) beyond what is typically reflected in the BPO provider's service price (total contract value). Learn more... >> Discover more offerings from SAP America, Inc..

HCL Insurance BPO Services Transforms Its Mainframe Environment to Reduce Costs by 75% and Improve Service Performance by Micro Focus, Ltd October 27, 2009 - (Free Research) Following a Business Process Outsourcing agreement for the administration of Life and Pension products, HCL Insurance BPO Services, undertook a full analysis of the inherited infrastructure. A risk was identified with the third party mainframe used to host its CAPSIL insurance application.  (CASE STUDY) READ ABSTRACT |

Rightsizing Oracle Upgrade to EBS R12 with a Pre-Assessment Program by HCL Technologies Ltd. June 2008 - (Free Research) HCL offers pre-assessment services to its customers through its Pre - Assessment Methodology called AssessPRO™ which advices the customer on the benefits to switch over to latest versions of Oracle EBS R12.  (WHITE PAPER) READ ABSTRACT |

The Global ICT Supplier Top 50   by ComputerWeekly.com August 2012 - (Free Research) This report from Booz & Co evalutes the 50 largest publicly traded suppliers of ITC products and services and assesses their readiness to meet the demands of an increasingly digital world.  (ESSENTIAL GUIDE) READ ABSTRACT |

E-Zine: Enterprise CIO Decisions: Data Centers - Owning vs. Outsourcing by HCL Technologies Ltd. December 2010 - (Free Research) Many factors are causing CIOs to wonder which is better: colocation, cloud computing or maintaining your own data center. Check out this month’s E-Zine from Enterprise CIO Decisions for expert opinions and advice on these important topics and learn best practices for managing your data center in this unpredictable economy.  (EZINE)

Best Practices for a Successful Upgrade Project by HCL Technologies Ltd. July 2008 - (Free Research) Upgrades help businesses to maintain a competitive edge in the market. Yet, upgrades pose their own set of challenges. This white paper lists the best practices that should be followed when upgrading to achieve maximum reliability.  (ANALYST REPORT) READ ABSTRACT |

SAP Upgrade Assessment: Mitigating Risk of Upgrade Projects by HCL Technologies Ltd. June 2008 - (Free Research) This white paper examines the challenges and risks associated with SAP Upgrades and analyze how a SAP Upgrade Assessment could be used as a risk mitigation tool.  (WHITE PAPER) READ ABSTRACT |

SAP GRC Access Control Solution by HCL Technologies Ltd. May 2008 - (Free Research) This white paper discusses how SAP Governance, Risk, and Compliance (GRC) Access Control allow organizations to collaboratively define and oversee SoD enforcement, role management and compliant provisioning.  (WHITE PAPER) READ ABSTRACT |

Fraud Alert: New Phishing Tactics - and How They Impact Your Business by Thawte Inc. May 2013 - (Free Research) Uncover the latest trends of phishing scams and uncover a number of best practices that will help you protect both your organization and your users.  (WHITE PAPER) READ ABSTRACT |

Presentation Transcript: Why are people really doing virtual desktops today? A chat with Brian Madden & Steve O'Donnell by GreenBytes May 2013 - (Free Research) Access this informative transcript to learn what desktop virtualization expert Brian Madden thinks about the rising popularity of desktop virtualization. Discover the history of the technology and the major factors which have led to its current state in the IT world.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

Securing SharePoint: SharePoint Security Best Practices by Thawte Inc. May 2013 - (Free Research) This expert e-guide reveals must-see best practices for effectively securing your Microsoft SharePoint environment. Inside, learn how you can navigate tricky SharePoint security issues, including access control, security testing, policy and training, and more.  (EGUIDE) READ ABSTRACT |

GreenBytes vIO for Desktop Virtualization by GreenBytes April 2013 - (Free Research) This exclusive paper examines a scalable virtual storage appliance that has no hardware dependencies and can be configured in as little as 5 minutes. Read on to find out if this storage solution fits into your desktop strategy.  (WHITE PAPER) READ ABSTRACT |

Build a Business Case: The Value of Customized Private Cloud Solutions by Insight May 2013 - (Free Research) Download this white paper to learn more the benefits of pre-integrated, customizable private cloud platforms for more effective and efficient private cloud deployment. Read on to learn how these latest tools can help address the core challenges of private cloud computing.  (WHITE PAPER) READ ABSTRACT |

Build a Business Case: Easing the Burden of Complex Microsoft Exchange Deployments by Insight May 2013 - (Free Research) This IT guidebook offers essential advice for easing the burden of deploying and migrating your Exchange environment. Learn more about how to choose the right foundation and overcome the today's email challenges.  (WHITE PAPER) READ ABSTRACT |

Enterprise Messaging That Is Agile, Simple, and Efficient: Deploy Microsoft Exchange Server 2010 on Cisco UCS by Insight April 2013 - (Free Research) The resource outlines a combined refresh and upgrade strategy for Exchange Server 2010 that improves efficiency and agility of your messaging environment while reducing costs and complexity by converging your email infrastructure.  (WHITE PAPER) READ ABSTRACT |

Cisco UCS C-Series Rack Servers with Intelligent Intel Xeon Processors for Microsoft Exchange Server by Insight April 2013 - (Free Research) This solution brief details the features and benefits of an innovative rack server series and discusses the benefits of running Exchange on this architecture. Read on to determine if this is an optimal hardware for your messaging and collaboration environment.  (WHITE PAPER) READ ABSTRACT |

How Cisco IT Deployed Enterprise Messaging on Cisco UCS by Insight April 2013 - (Free Research) Access this case study to examine how one organization leveraged consolidation in their Exchange environment to optimally support the latest Exchange upgrade. Learn more about the results realized, lessons learned and next steps towards effective Exchange operations.  (CASE STUDY) READ ABSTRACT |

Cisco UCS C-Series Rack Servers for Microsoft Exchange 2010 by Insight April 2013 - (Free Research) Explore this solution brief to learn about an innovative rack server series specifically designed to help organizations deploy and effectively run Microsoft Exchange Server environments. Learn more about the advanced features and benefits of this hardware.  (WHITE PAPER) READ ABSTRACT |

Server Virtualization Basics Chapter 1 E-Book by SearchServerVirtualization May 2013 - (Free Research) Access this expert resource that outlines building blocks to make smart purchasing decisions and successfully deploy server virtualization.  (EGUIDE) READ ABSTRACT |

The IT foundation that redefines eCommerce by SAVVIS May 2013 - (Free Research) Check out this resource to uncover the transformative impact Virtual Private Data Centers have on eCommerce, and learn how they provide the agility to supporting the required evolving demands.  (WHITE PAPER) READ ABSTRACT |

Podcast: Leading Manufacturer of Cleaning Products Reduces Data Recovery Times from Days to Minutes by FalconStor Software July 2011 - (Free Research) Learn how Rug Doctor, a leading manufacturer of cleaning products, improved its RTO/RPO and replaced its tape backup system using FalconStor CDP for fast disaster recovery (DR) in tandem with VMware technology for server virtualization.  (PODCAST) READ ABSTRACT |

WAN-optimized Replication: Built into FalconStor Solutions by FalconStor Software April 2011 - (Free Research) Data replication has become part of the fabric of IT due to its multiple uses and benefits. However, data replication can quickly increase your bandwidth and storage costs. Read this white paper to learn how WAN optimization can help to solve these issues.  (WHITE PAPER) READ ABSTRACT |

NSS SAN Accelerator by FalconStor Software October 2010 - (Free Research) Solid-state storage is quickly gaining momentum as an alternative solution for application and platform acceleration. To help organizations capitalize on this growing technology, the FalconStor NSS SAN Accelerator enables application, virtualization, VDI, and global SAN acceleration for cost-effective implementation of solid-state technology.  (WHITE PAPER) READ ABSTRACT |

Demo: Microsoft Windows 2008 Protection and Recovery Using FalconStor CDP by FalconStor Software July 2010 - (Free Research) Access this video demonstration for a detailed look at FalconStor CDP’s ability to protect physical servers and virtual machines, support direct attached storage along with iSCSI and fiber channel SAN connectivity and to work with clustered shared storage.  (PRODUCT DEMO) READ ABSTRACT |

Demo: Protecting Microsoft SQL Server 2008 Using FalconStor CDP by FalconStor Software July 2010 - (Free Research) Watch this video demonstration to see exactly how FalconStor Continuous Data Protector is used to protect and recover your Microsoft SQL Server data.  (PRODUCT DEMO) READ ABSTRACT |

Datasheet: FalconStor File-interface Deduplication System (FDS) by FalconStor Software April 2010 - (Free Research) FalconStor® File-interface Deduplication System (FDS) is the industry’s first high availability NAS deduplication solution offering high performance, Symantec NetBackup OpenStorage (OST) integration, enterprise-level functionality, disk-to-disk (D2D) data protection, integrated replication, and global block-level data deduplication.  (DATA SHEET) READ ABSTRACT |

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