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Enterprise Engineer 3.5 by McLaren Software..
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Captaris® Alchemy®: Document Management Software by Captaris.
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Customer Information Quality Protection and Assessment by Datanomic.

A Customer Information Quality Assessment (C-IQA) provides a systematic review of your customer data, reporting on key information quality metrics to help you understand how effectively you are able to manage your customers. 
(SOFTWARE PRODUCT) GO TO DETAILED REPORT

SageCRM: Part of the Sage Accpac Extended Enterprise Suite by Sage Software.

July 2008 - (Free Research) SageCRM is a powerful, easy-to-use customer relationship management solution that integrates directly with Sage Accpac ERP, also you can synchronize your sales, marketing, and customer care activities across your organization.
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Communication Intelligence: Bringing Accuracy and Efficiency to Policy Production and Underwriting Automation by Pitney Bowes Group 1 Software

April 2008 - (Free Research) Significant automation reforms are underway at insurance carriers to make the underwriting process less error-prone and more productive, cost-effective and customer-responsive. This paper explores the new techonologies making all this possible.
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

The Call for More Progressive Self-Service by Pitney Bowes Group 1 Software

July 2008 - (Free Research) This white paper reviews five best practices that make flexible Online Billing meet and exceed customer expectations. E2 suite offers a proven online account management solution that makes it easy to incorporate these practices into your business.
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Shenzhen Telecom by Pitney Bowes Group 1 Software

July 2008 - (Free Research) Pitney Bowes Group 1 Software customer communication management (CCM) solution allows Shenzhen Telecom to provide customized billing, while greatly enhancing operational efficiency and customer satisfaction.
(CASE STUDY) READ ABSTRACT | GO TO CASE STUDY

Akamai Electronic Software Delivery Best Practices: Improving Download Completion Rates to Drive Business Success by Akamai Technologies.

April 2008 - (Free Research) The Akamai Electronic Software Delivery solution enables software vendors to drastically improve their download completion rates by offering superior user download experience through increased speed, reliability, visibility and control.
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Cameleon Commerce Suite - E-commerce and Configurator Software by Access Commerce

Cameleon helps manufacturing, distribution, retail and service companies optimize complex selling and ordering processes by intelligently automating key business functions: e-commerce, electronic catalog & guided selling, product information management, product configuration, pricing & promotions, quote & proposal generation, & order management. 
(ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Discovery Attender® for Exchange- Electronic Search and Discovery by Sherpa Software (E-mail this company)

Discovery Attender locates electronically stored information, such as PST files, Exchange mailboxes, public folders, and common storage areas. Whether a discovery request, performing an internal audit or trying to reduce liabilities, Discovery Attender will quickly find and produce critical information. Free Trial Available. 
(SOFTWARE PRODUCT) GO TO DETAILED REPORT

Discovery Attender® for Notes - Electronic Search and Discovery by Sherpa Software (E-mail this company)

Discovery Attender for Lotus Notes is a search and discovery tool that automates investigative tasks in Domino server databases, im logs and common file storage areas. DA has the ability to search, locate, and review data in a cost-effective and timely manner. Free Trial Available. 
(SOFTWARE PRODUCT) GO TO DETAILED REPORT

Best Practices for Managing Inventory at the Network Level by Epicor Software Corporation.

July 2008 - (Free Research) This webcast covers the benefits of managing inventory at a network level, include mitigating transportation time, costs, and capacity constraints.
(WEBCAST) READ ABSTRACT | GO TO WEBCAST

ShopVue - Paperless Dispatch with Graphical Sequencer by CASCO

Paperless Dispatch represents a major step towards a fully paperless, order-driven operation. By providing managers with a graphical tool to dispatch work and track work-in-process, ShopVue becomes a real factory dashboard. The use of touchscreens means that operators can see work assignments on graphical touchscreens throughout the plant. 
(SOFTWARE PRODUCT) GO TO DETAILED REPORT

Akamai Electronic Software Delivery: Business Benefits and Best Practices by Akamai Technologies.

April 2008 - (Free Research) Akamai’s Electronic Software Delivery solution is the industry-leading delivery platform for electronic software downloads and it helps companies enjoy superior business returns on their ESD investments.
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Epicor®Vista™ – Job Shop & Make-to-Order ERP Solutions by Epicor Software Corporation.

Epicor Vista is a world-class, integrated manufacturing and accounting solution for emerging manufacturers, job shops or make-to-order departments of large enterprises. Vista is loaded with innovative tools that will help you take control of estimating, orders, scheduling, costing, inventory, quality and much more. 
(ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Streamlining an Inefficient and Complex Sales Process to Improve Performance and Customer Satisfaction by Access Commerce

May 2008 - (Free Research) Cameleon helps PCM run their business more effectively by providing detailed sales statistics on orders and revenue by product, territory and customer.
(CASE STUDY) READ ABSTRACT | GO TO CASE STUDY

Protect Your Customer Data for Peace of Mind by Cisco Systems, Inc

February 2008 - (Free Research) When dealing with something as invaluable as customer data, think about creating a unified strategy that incorporates the network, people, and tools.
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc. (E-mail this company)

WebFOCUS is a comprehensive and fully integrated enterprise business intelligence platform. It sets the standard for enterprise business intelligence by scaling to support every level of the global organization – executive, analytical, & operational – and make data available, accessible, and meaningful to every person or application that needs it. 
(SOFTWARE PRODUCT) GO TO DETAILED REPORT

Data Center Waterless Fire Suppression System – Asset Protection by Peripheral Manufacturing Inc.

Aero-K® - Waterless,Fast, Safe and Reliable potassium based aerosol Fire Suppression Systems that extinguishes fire in seconds, is environmentally friendly and protects electronic equipment, media and personnel. 
(HARDWARE PRODUCT) GO TO DETAILED REPORT

Akamai Services for the High Tech Industry by Akamai Technologies (E-mail this company)

Akamai solutions for high tech companies provide a high-quality user experience that improves the success of your online activities. Whether your goal is to increase downloading of electronic software or to drive greater adoption of your B2B portal, Akamai can deliver to your customers faster software and page download times across the globe. 
(SERVICE) GO TO DETAILED REPORT

22 Things a Domino Administrator Needs to Know About Spam – An Interview with a Spammer by Mayflower Software

March 2008 - (Free Research) Spam has become more than just clutter in the inbox; it’s now the leading way to facilitate computer crimes. In this eGuide, read the answers to over 20 questions SearchDomino.com members asked a reformed spammer.
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Digital Archiving solutions tour by Iron Mountain Digital

August 2008 - (Free Research) Managing electronic records can be a painstaking task, but it is essential in organizations today. Learn how to simplify this task, as comedian John Cleese outlines the features and benefits of an efficient new electronic management solution.
(VIDEOCAST) READ ABSTRACT | GO TO VIDEOCAST

Integrated Solutions for Supply Chain Management by Quest Solution

June 2008 - (Free Research) Congebec’s disparate warehouses relied on data manually entered by operations clerks. To increase efficiency, they partnered with Ceritar technologies to install a warehouse management system in all of its warehouses.
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

VistaCapture by Viking Software Solutions.

The VistaCapture software suite is the solution for rapid development of data capture applications. 
(SOFTWARE PRODUCT) GO TO DETAILED REPORT

DocWise by Viking Software Solutions.

DocWise is a sophisticated component-based document management solution. It can store virtually any type of electronic file-Word and Excel documents, scanned images, emails, faxes, XML, ERM reports- as objects with a predefined structure so that they can be retrieved quickly by multiple users. 
(SOFTWARE PRODUCT) GO TO DETAILED REPORT

The Buyside and the Three Phase Evolution of Electronic Trading White Paper by Advent Software, Inc

July 2008 - (Free Research) This paper presents the buyside with a framework that offers a vision for the trading platforms. This framework explains why the future of trading belongs to independent broker-neutral systems supplied by software firms rather than sellside brokers.
(WHITE PAPER) GO TO WHITE PAPER

E-discovery considerations for Lotus Notes Domino organizations by Sherpa Software

February 2008 - (Free Research) This webcast explains how the e-discovery process works and discusses how to prepare and protect your organization from potential e-discovery pitfalls.
(WEBCAST) READ ABSTRACT | GO TO WEBCAST

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