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Next Generation Messaging Solutions by Dimension Data.

June 30, 2010 - (Free Research)
Dimension Data's Next Generation Messaging Solutions can help you to improve the way your organisation communicates. Dimension Data in collaboration with Microsoft and guest speaker IDC invite you to listen to a webinar to discuss the way in which next generation messaging can make your objectives a reality. 
(WEBCAST) READ ABSTRACT |

Overcoming CIO Challenges in Global Mobility Management by BlackBerry

July 01, 2009 - (Free Research)
This paper looks at some of the challenges that CIOs are facing in managing mobility. This is clearly becoming more complex for large enterprises as mobility penetrates more deeply into their organizations, driven by changing working practices and supported by rapidly evolving technology. 
(WHITE PAPER) READ ABSTRACT |

Train with the Worldwide Leader in Authorized Cisco Training by Global Knowledge Network, Inc.

February 2006 - (Free Research)
Customers rely on us to deliver quality learning products and services featuring superior instruction and training. Cisco trusts Global Knowledge, the world's largest Cisco Learning Solutions Partner, to deliver expert instruction to a worldwide network of learners and to be the primary training provider for their Associate Sales Engineers. 
(E-LEARNING TUTORIAL) READ ABSTRACT |

Overcoming Single Provider MPLS Limitations by Virtela Communications, Inc.

July 2009 - (Free Research)
In this paper, Frost & Sullivan reviews the limitations associated with taking a single-provider approach to MPLS networks and its impact on the enterprise. They then examine Virtela's Global Service Fabric multicarrier network approach and how it overcomes these limitations to provide a best-of-breed global MPLS network solution. 
(WHITE PAPER) READ ABSTRACT |

Plantronics, Simply Smarter Communications by Plantronics

May 2011 - (Free Research)
Mark your calendar for May 18 at 10 a.m. EDT/7 a.m. PDT for this global web event.  Sign up for a reminder so you don’t miss a word. 
(WEBCAST) READ ABSTRACT |

Siemens Mobile UC - Where UC Meets Enterprise Mobility by Siemens Enterprise Communications

October 2008 - (Free Research)
In response to increased employee mobility, companies are developing Unified Communications (UC) strategies and implementing UC solutions to enable a global work focus and ease employee communications problems. 
(WHITE PAPER) READ ABSTRACT |

The Business Case for Hybrid Network Unification: Maximizing Performance, Continuity and IT Savings by IPANEMA TECHNOLOGIES

April 2010 - (Free Research)
While enterprises can better serve their business needs by deploying two or more WANs, questions arise about what trade-offs need to be made. At issue is not only the ability to create a hybrid network with MPLS and Internet VPN between data centers and branch offices, but also the ability to control. Read this paper to learn more. 
(WHITE PAPER) READ ABSTRACT |

Differences between Avaya Aura Contact Center (AML or SIP) and Avaya Aura Call Center Elite by Global Knowledge

October 2013 - (Free Research)
In this exclusive paper, Global knowledge instructor Brett Hanson answers crucial questions concerning the various Contact Center solutions that are available from Avaya. 
(WHITE PAPER) READ ABSTRACT |

Frost & Sullivan – 2013 Global VC Technology Leadership Award by Vidyo, Inc.

December 2012 - (Free Research)
This Frost & Sullivan research paper details why Vidyo was awarded their Technology Leadership award in the videoconferencing market and how the solution meets today's top VC benchmarks. 
(WHITE PAPER) READ ABSTRACT |

The MPLS Network: A Future-Proof Engine for Voice-Data Convergence by MegaPath Inc.

March 2010 - (Free Research)
Voice and data on a single wire is an exciting network development. MPLS technology, which enables voice and data to be transported together on wide area networks (WANs), has matured to provide a platform for almost unimaginable communications and cloud computing possibilities. Learn more about MPLS by reading this white paper. 
(WHITE PAPER) READ ABSTRACT |

Eight Essential Steps: Moving the Contact Center Beyond Operational Efficiency to Business Effectiveness by Aspect

August 2010 - (Free Research)
This paper explains how to move the contact center beyond operational efficiency to business effectiveness and provides best practices employed by businesses that already operate their contact centers as profit centers and touching on the technology that makes it possible. Read on to learn how to transform your contact center into a profit center. 
(WHITE PAPER) READ ABSTRACT |

Case Study: Leader in Language and Development Reduces Costs with Communications Solution Upgrade by HP and Microsoft

February 2011 - (Free Research)
Lionbridge is a leading provider of translation, testing, and development solutions. The company has more than 4,500 employees across 26 countries.  Read this white paper to learn how Lionbridge aggressively moved away from its previous telephony systems, increased global communications, and reduced costs. 
(CASE STUDY) READ ABSTRACT |

Microsoft and Polycom Strategic Alliance by Polycom, Inc.

February 2011 - (Free Research)
Learn how Microsoft and Polycom deliver a complete and interoperable end-to-end UC solution that addresses key business challenges like total cost of ownership (TCO), productivity, efficiency, and team collaboration. 
(WHITE PAPER) READ ABSTRACT |

The Power of Collaboration within Unified Communications by Polycom, Inc.

June 2009 - (Free Research)
This white paper shares practical perspectives on preparing a business case for collaboration tools within Unified Communications, as well as offering best practice approaches for ensuring the successful adoption - and maximum contribution - of collaboration applications in your enterprise. 
(WHITE PAPER) READ ABSTRACT |

Developing a Strategic Approach to Data Center Networking by Ciena

September 2011 - (Free Research)
Uncover how to overcome many data centre networking challenges by developing a coherent networking strategy, which will help you architect a stronger, more flexible network to enable future growth in a cost-efficient, deterministic, and manageable manner. 
(WHITE PAPER) READ ABSTRACT |

Seven Things to Consider When Developing a Unified Communications (UC) Strategy by Aspect

August 2010 - (Free Research)
UC can increase revenue and enhance customer relationships all while reducing costs, but developing a UC strategy can seem like a daunting task. In light of this, this paper outlines 7 things organizations should consider as they begin to develop a UC strategy. Read on to learn some helpful hints and strategies to ensure a successful UC deployment. 
(WHITE PAPER) READ ABSTRACT |

Presentation Transcript: Best Practices for Unified Communications Migrations and Management by Dell Software

March 2012 - (Free Research)
In this presentation, Joel Blaiberg, author of “Four Steps to Planning a Successful Migration” shares key migration strategies, and best practices that can save your organization time and money when migrating communications to Office 365 or an on-premises or a hybrid environment. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Small Business Networking: The Basics by Cisco Systems, Inc.

February 2009 - (Free Research)
Small business networking begins with a secure, reliable, fast data network foundation. This paper fleshes out 7 ways small business networking can transform your company. 
(WHITE PAPER) READ ABSTRACT |

The Enterprise Network Partner - Management and Transformation by Alcatel-Lucent

November 2008 - (Free Research)
This paper addresses the benefits of working with a managed service provider with the right experience to handle the management and transformation of enterprise voice and data networks and bring powerful strategic advantages to today's businesses. 
(WHITE PAPER) READ ABSTRACT |

Telco 2015: Five telling years, four future scenarios by IBM

December 2010 - (Free Research)
The telecommunications industry was already in a redefining shift in consumer preferences, business models and infrastructure development prior to the  economic crisis. Faced with challenges in declining revenues, a maturing mobile industry and increased competition from new entrants, the industry finds itself in dire need of new models for growth. 
(WHITE PAPER) READ ABSTRACT |

UK IT priorities 2012 by ComputerWeekly.com

August 2012 - (Free Research)
This exclusive Computer Weekly research reveals how UK IT departments are prioritising their budgets in 2012, which technologies they are investing in, and the impact of cloud computing, mobile and other disruptive technology on their IT strategies. 
(IT BRIEFING) READ ABSTRACT |

Booz CIO briefing: Web 2.0 - lead now or get out of the way by ComputerWeekly.com

March 2011 - (Free Research)
Web 2.0 and new media technologies, such as blogs, wikis, and social networks, are spreading rapidly through companies, often without IT's direct involvement. This report from Booz&Co argues that CIOs and their IT departments must take the lead in these emerging technologies. 
(WHITE PAPER) READ ABSTRACT |

Mass Personalization: How relevance engines are revolutionizing mass communications by xMatters, Inc.

September 2010 - (Free Research)
Mass personalization eliminates the need to send the same message en masse at the same time. By reducing communication “noise,” mass personalization enables recipients to focus on what’s relevant to them at the moment that it matters. Read this paper to find out more. 
(WHITE PAPER) READ ABSTRACT |

Enterprise VoIP Security: Potential Threats and Best Practices by Global Knowledge Network, Inc.

March 2006 - (Free Research)
As VoIP usage becomes widespread, enterprise users will become subject to many of the same security risks that have affected data networks. This report highlights some of the potential security problems associated with VoIP and address what measures can be taken to secure enterprise VoIP deployments. 
(WHITE PAPER) READ ABSTRACT |

Maximizing ROI with the Microsoft-Polycom Unified Communications Solution by Polycom, Inc.

August 2010 - (Free Research)
This whitepaper, aimed strategic decision makers, will discuss how you can reduce telephony costs, maximize your ROI and improve your business collaboration and communication activities. 
(WHITE PAPER) READ ABSTRACT |

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