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LEGO: Nurturing Consumer Loyalty Bloomberg BusinessWeek Article by SAP America, Inc. December 31, 2011 - (Free Research) This LEGO customer success story reported by Bloomberg Businessweek highlights how LEGO leverages SAP Customer Relationship Managment (SAP CRM), especially the loyalty management software, to run the compnay's customer loyalty program.  (WHITE PAPER) READ ABSTRACT |

Bloomberg BusinessWeek - How To Achieve a Great and Profitable Customer Experience by SAP America, Inc. March 23, 2011 - (Free Research) Read this first of four reports based on a global survey of executives on customer experience management, as well as interviews of SAP customers and industry influencers and analysts. (Bloomberg Businessweek Research Services, 2011)  (WHITE PAPER) READ ABSTRACT |

Not Small Change: World-class Financial Automation Delivers Dramatic Benefits (BusinessWeek Research Services) by SAP America, Inc. March 16, 2009 - (Free Research) This white paper by BusinessWeek and SAP discusses how replacing manual and disjointed financial processes with an enterprise wide system cuts costs and improves operational performance. Automated financial value chains can reduce costs by up to 45 percent and improve productivity by up to 50 percent.  (WHITE PAPER) READ ABSTRACT |

Making Business Analytics Work: Lessons from Effective Analytics Users by SAS Institute Inc. July 25, 2012 - (Free Research) Read this white paper to to uncover the 10 distinguishing characteristics that Bloomberg Businessweek has identified as factors in the success of the one in four organizations reporting their use of business analytics to be "very effective." Learn how implementing these 10 specific steps can make business analytics work better in any organization.  (WHITE PAPER) READ ABSTRACT |

When Legitimate Sites Threaten Your Network by Kaspersky Lab August 19, 2009 - (Free Research) Did you know that legitimate sites like BusinessWeek.com and MLB.com have been victimized by drive-by malware? This security brief discusses specific measures you can take to protect your business and defend against these attacks.  (WHITE PAPER) READ ABSTRACT |

The Customer You Know: Keeping, Leveraging, and Profiting from Current Customers with Business Analytics by SAS Institute Inc. May 05, 2010 - (Free Research) Read this paper to learn about business analytics and how it can significantly impact customer service improvements and customer retention and how it can enable your company to develop more agile strategies that will allow you to adapt to changing customer behavior and achieve their business goals.  (ANALYST REPORT) READ ABSTRACT |

Information is King: Business Analytics in the Age of the Downturn and the (Re)Emergence of the Customer by SAS Institute Inc. April 07, 2010 - (Free Research) BusinessWeek Research Services (BWRS) launched a research program in April 2009 to determine the attitudes and opinions of C-level executives with regard to the use and value of business analytics. This paper reviews a portion of the research and provides analysis and insights on the topic of business analytics.  (WHITE PAPER) READ ABSTRACT |

SocialText Case Study: Boston College by Socialtext February 2008 - (Free Research) Boston College evaluated various options for increasing communication and collaboration in the classroom, including staying with Facebook, but in October 2006 ultimately decided to use the Socialtext hosted service for wikis.  (CASE STUDY) READ ABSTRACT |

Innovate the Steve Jobs Way: 7 Insanely Different Principles for Breakthrough Success by Citrix Online UK January 2011 - (Free Research) This new e-book by Carmine Gallo, columnist for BusinessWeek.com, explores the 7 guiding principles of Steve Jobs' success and how you can use them to emerge from the recession stronger, more inspired and more innovative than ever.  (EBOOK) READ ABSTRACT |

Through Engagement and Interaction, The LEGO Group Nurtures Loyalty Among Consumers by SAP America, Inc. July 2011 - (Free Research) Read this brief Bloomberg Businesweek case study to learn how The LEGO Group has leveraged organizational changes— including implementing loyalty management software from SAP that integrates with its SAP ERP and CRM platform— to achieve a high level of consumer interaction and improve its customer experience.  (CASE STUDY) READ ABSTRACT |

About to Buy Guide: How to Succeed in Social Networking and Collaboration by SearchCIO.com September 2012 - (Free Research) In this expert E-Guide, President of The Real Story Group Tony Byrne describes the importance of homing in on specific business applications and of getting IT involved in the implementation—as well as why integration of social tools remains a problem. Read now to learn more.  (EGUIDE) READ ABSTRACT |

CIO Handbook: Personalizing the Customer Experience by SearchCIO.com March 2013 - (Free Research) CIOs must marry online and physical offerings to personalize business interactions for each and every customer in today's collaborative world. Find out how leading businesses are paving the way with top-notch customer experience strategies.  (EBOOK) READ ABSTRACT |

Kognitio Cloud by Kognitio June 2013 - (Free Research) With the exponential growth of data in day-to-day business operations, business users need unlimited access to information.  View this white paper to learn more about how you can deliver analytics on rich data volumes and gain insight that can benefit your business.  (WHITE PAPER) READ ABSTRACT |

Six Considerations for Nurturing High Performing Teams by Polycom, Inc. January 2013 - (Free Research) Uncover six best practices that will help you plan, create, and deploy a high performance team within your organization.  (WHITE PAPER) READ ABSTRACT |

Security Big Data: Preparing for a Big Data Collection Implementation by Sensage, Inc. June 2013 - (Free Research) This expert e-guide from SearchSecurity.com offers realistic advice to help your enterprise information security team understand what technology and processes must be in place in order to properly and securely take advantage of big data.  (EBOOK) READ ABSTRACT |

Ten Tips for the Metrics-Minded Organization by Sensage, Inc. August 2012 - (Free Research) Security professionals are well aware that metrics can improve security operations and reduce risks. However, some directions need to be in place in order for security metrics initiatives to be successful. Consult this resource to uncover the top ten tips for security metrics initiatives.  (WHITE PAPER) READ ABSTRACT |

Storage magazine June 2013: Archive It! by SearchStorage.com June 2013 - (Free Research) In the June 2013 issue of Storage magazine, our experts highlight the latest in data archiving best practices, reveal the winners of our latest Quality Awards survey for backup and recovery software, explore the challenges of mobile device backup and much more!  (EZINE) READ ABSTRACT |

Best Practices for Enterprise Agile by Rally Software June 2013 - (Free Research) In this expert e-guide, discover agile development best practices for projects on the enterprise level for development and application lifecycle management (ALM). Explore the challenges that arise and learn how to overcome these problems with the right tools and strategies.  (EGUIDE) READ ABSTRACT |

Making The Business Case Leveraging Data Center Interconnect For Business Continuity by Juniper Networks, Inc. June 2013 - (Free Research) Discover how utilizing standards-based data center interconnect (DCI) technology can help you reduce – or even eliminate – the recovery time following outages while simultaneously increasing bandwidth and connectivity between data centers.  (WHITE PAPER) READ ABSTRACT |

A Whole Team Approach to Quality: We're All in This Together by Rally Software May 2013 - (Free Research) Agile development is more than just the tools and strategies - you need the right team and collaboration to achieve a successful project. This paper describes the make-up of an agile team and explores how developers, testers, product owners, and managers can all work together towards a common goal.  (WHITE PAPER) READ ABSTRACT |

Best Practice Guide to Allocating IT Costs by Apptio June 2013 - (Free Research) This informative paper offers six best practice strategies for allocating IT costs for technology business management initiatives. Read on to learn more about the prevalent cost allocation methodologies in practice and gain guidance in terms of which one is the best fit in any given context.  (WHITE PAPER) READ ABSTRACT |

Data Warehousing as a Service by Kognitio June 2013 - (Free Research) This concise case study outlines how they chose to leverage a Data warehousing as a Service (DaaS), allowing their pricing analysts to have access to a live analytical database, reports, and a team of experienced consultants who understand their business requirements.  (WHITE PAPER) READ ABSTRACT |

The Proven Big Data In-memory Analytical Platform by Kognitio June 2013 - (Free Research) In this resource, discover an in-memory analytical platform that's purpose-built for complex analytics. Learn how this relational database can help you handle the growing volume, velocity, and variety of data in your enterprise efficiently and effectively.  (WHITE PAPER) READ ABSTRACT |

CIO Decisions e-zine: Cloud a la carte by SearchCIO.com March 2013 - (Free Research) Cloud services are constantly evolving and CIOs are tasked with wrangling these services to advise their organizations on what works for both current and future needs. This e-zine addresses which cloud offerings truly help and which are still just hype, from software to database management to storage.  (EZINE) READ ABSTRACT |

Apptio’s Cloud Business Management by Apptio June 2013 - (Free Research) The cloud is creating a new economic model for IT. This informative paper explores how, for the first time, business leaders can calculate exactly how much applications like email, ERP, CRM, expense management, account software, and many other such applications cost in the cloud.  (WHITE PAPER) READ ABSTRACT |

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