Data Communication Telephony Software White Papers, Data Communication Telephony Software Software, Data Communication Telephony Software Research, Hardware and Services

Network Foundation - Cisco 1700 Series by Cisco Systems

Cisco 1700 Series modular routers are ideal for enterprise small branch offices and small and medium-sized businesses that need secure access to business applications, network resources, and Internet services. The Cisco 1700 Series delivers fast, reliable and secure Internet/network access through a wide-range of high-speed WAN access technologies.

(HARDWARE PRODUCT)

Inter-Process Communications: The Next Leap in Business Productivity by LEGACY - DO NOT USE - Insight

April 2008 - (Free Research)

Inter-Process Communications (IPC) makes up the infrastructure that merges voice, data and video applications over a single network by enhancing IP telephony (VoIP) with technology such as conferencing, call transfers and forwarding.

(WHITE PAPER)

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Planning Media Resources for Your VoIP Environment by Global Knowledge

January 2010 - (Free Research)

Media resources are software- or hardware-based components that perform processing on two or more connected media streams. Media Resource design is an important component of overall IP Telephony implementations and care must be taken to ensure that resources are available at the right locations for maximum link efficiency.

(WHITE PAPER)

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Implementing Cisco's Web 2.0 Collaboration Technologies by Global Knowledge

May 2009 - (Free Research)

As technology evolves, there is a never-ending question to designers and implementers: "What is coming next?" The answer is "Collaboration." The move to collaboration is strengthened by the actions of Cisco and Microsoft, as they have each unveiled several collaborative technologies and the means to integrate them utilizing Web 2.0 programming.

(WHITE PAPER)

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Overcoming IP Telephony Performance Issues in a Converged Network by Global Knowledge

August 2009 - (Free Research)

In this white paper, we are going to discuss the application of QoS to networks with media flows installed within them, such as voice and video. We'll see that it is very unnatural for voice to even exist on a data network, because it was never designed to do so.

(WHITE PAPER)

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Cloud Computing for the Call Center: The Next Revolution by inContact

May 2010 - (Free Research)

The right cloud computing solution makes it possible for call centers to eliminate barriers created by obsolete premise-based solutions, achieve customer service excellence and continue business success. Find out how inContact is helping hundreds of call centers greatly reduce costs while simultaneously increasing customer satisfaction levels.

(EBOOK)

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Maximizing ROI with the Microsoft-Polycom Unified Communications Solution by Polycom, Inc.

August 2010 - (Free Research)

This whitepaper, aimed strategic decision makers, will discuss how you can reduce telephony costs, maximize your ROI and improve your business collaboration and communication activities.

(WHITE PAPER)

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HP delivers flexible, cost-saving remote working to Lancaster City Council by Hewlett-Packard Company

October 2010 - (Free Research)

Discover the solution a city council used when redesigning its switching and telephony infrastructure that helped them support remote workers. Learn how they improved services and obtained substantial cost savings at the same time.

(CASE STUDY)

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Voice over IP Open-Source Platforms and the Session Initiation Protocol by Global Knowledge Network, Inc.

April 2006 - (Free Research)

This paper shows the industry-wide acceptance of SIP and the recent advances of the open source software projects related to Voice over IP (VoIP). Read why the author firmly believes that the VoIP open source is still in its infancy, but its acceptance and product maturity will grow rapidly over the next few years.

(WHITE PAPER)

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The Lync Server Dial Plan: An Introduction to Preparing for Implementation by Global Knowledge

September 2011 - (Free Research)

Access this resource for an overview of the configuration requirements that enforce calling privileges and call route selection, and discover how a voice policy is implemented.

(WHITE PAPER)

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Sprint Complete Collaboration: Hosted, Fully Managed UC Solution by Sprint

May 2012 - (Free Research)

This video describes how to deliver unified communications (UC) quickly, easily, and to virtually any users in any location with a comprehensive, hosted, fully managed UC solution.

(VIDEOCAST)

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Hosted UC&C: A Powerful Tool for Enterprise Success by Sprint

May 2012 - (Free Research)

Hosted unified communications and collaboration (UC&C) helps organizations deploy collaboration tools to their workers more quickly and efficiently than premise-based solutions. This whitepaper explores the benefits of hosted UC&C, how to get started, what to look for in a solutions provider, and more.

(WHITE PAPER)

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Provergent Suite - Telecom Order & Inventory Software by Digital Fairway, Inc.

The Provergent Communication Asset Management Suite helps to manage the planning, procuring, provisioning, auditing & delivering of communications services. Provergent allows you to build accurate & easy to manage centralized inventories, backed up by automated provisioning processes to manage all moves, adds, changes & deletes in the inventory.

(SOFTWARE PRODUCT)

Achieve Reliable, High-Quality IP Videoconferencing Services by Cisco Systems, Inc.

December 2011 - (Free Research)

Access this resource to learn about a new management product that can help you ensure the capabilities of IP videoconferencing services.

(WHITE PAPER)

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Cisco Unified Communications Manager 7 Dial Plan Enhancements and Their Effect on the Dial Plan by Global Knowledge

November 2009 - (Free Research)

The dial plan is a key element in Cisco Unified Communications Manager (CUCM) environments. The dial plan is at the very core of the user experience. For companies that have multiple locations, or that are global, a comprehensive dial plan can become large and very complex.

(WHITE PAPER)

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Mobile ticketing opens doors of opportunity for business by ComputerWeekly.com

November 2010 - (Free Research)

Juniper Research defines a mobile ticketing user as “someone who stores a ticket on their mobile phone for later redemption” at the point of travel, the music venue, the cinema etc.

(WHITE PAPER)

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Scan and Go - Transport Ticketing on the Mobile by ComputerWeekly.com

January 2011 - (Free Research)

This Whitepaper focuses on transport mobile ticketing. The full end-to-end mobile commerce transaction involves the purchase, storage and redemption of tickets on the mobile device.

(WHITE PAPER)

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The Tipping Point: Top Unified Communications Issues for 2012 by Sprint

May 2012 - (Free Research)

This expert E-Guide from SearchUnifiedCommunications.com discusses the top five unified communications issues for 2012 and how these will affect the transformation and evolution of UC for the better.

(EGUIDE)

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Communication and collaboration in 2020: Inside UC’s faster future by Sprint

May 2012 - (Free Research)

Uncover what unified communications and collaboration (UCC) are bound to look like by the year 2020 and learn what advances will truly reform your workplace’s UCC capabilities.

(EGUIDE)

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UC Collaboration Tools: Greater simplicity needed for IT, end users by Sprint

May 2012 - (Free Research)

Uncover why many organizations require greater simplicity in their unified communications (UC) collaboration tools – for both end-users and IT – in order for their UC strategy to be a success. Learn best practices to integrate UC tools, potential challenges you may face, and more!

(EGUIDE)

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A Business Guide to MPLS IP VPN Migration: Five Critical Factors by XO Communications

April 2012 - (Free Research)

Uncover five critical factors for a successful migration to an MPLS IP VPN service in this whitepaper. Learn the evolving needs of today’s enterprise networks and uncover how an MPLS-based IP VPN can help you fulfill these wants and needs.

(WHITE PAPER)

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Key Considerations for MPLS IP-VPN Success by XO Communications

April 2012 - (Free Research)

<p>Uncover the benefits of an MPLS-based private IP network and learn how it can not only help you simplify network management and reduce costs, but also prioritize application, create and improve disaster recovery, and much more!</p>

(WHITE PAPER)

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IT Decision Center on Business Collaboration Solutions - Q4: Support by SearchUnifiedCommunications.com

May 2012 - (Free Research)

Question four featured in SearchUnifiedCommunications.com’s IT Decision Center on Business Collaboration asks top vendors in the space: How do you support external collaboration? Find out what this vendor has to say by accessing their answer to this question now.

(VIRTUAL TRADE SHOW)

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IT Decision Center on Business Collaboration Solutions - Q2: App Integration by SearchUnifiedCommunications.com

May 2012 - (Free Research)

Question two featured in SearchUnifiedCommunications.com’s IT Decision Center on Business Collaboration asks top vendors in the space: How does your solution integrate into my organization’s existing applications? Find out what this vendor has to say by accessing their answer to this question now.

(VIRTUAL TRADE SHOW)

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IT Decision Center on Business Collaboration Solutions - Q1: Capabilities by SearchUnifiedCommunications.com

May 2012 - (Free Research)

Question one featured in SearchUnifiedCommunications.com’s IT Decision Center on Business Collaboration asks top vendors in the space: What capabilities do you offer in your solution? Find out what this vendor has to say by accessing their answer to this question now.

(VIRTUAL SEMINAR)

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