There's a trend toward enterprise information management (EIM), a practice that holistically coordinates teams and integrates tools, rather than having data and other information isolated and managed by independent teams using their own set of management tools. 

When implementing a VDI infrastructure, important storage issues need to be addressed, and there can even be hidden dangers. Check out this comprehensive white paper to make sure your organization is prepared for the challenges and pitfalls that VDI deployments inevitably bring. 

One of the biggest dangers in establishing best practices for your contact center is to do so in isolation from your self-service stakeholders. Instead, all customer "touch-points" must be viewed as part of a continuum. Customer touch points include Web Self-Service, Interactive Voice Response, Contact Center Agents, and Face-to-Face transactions. 

Having a security log monitoring process in place can help your organization detect intrusions before they happen or minimize the damage of attacks. Access this exclusive resource for 10 tips to an effective security monitoring process. 

For company's using Microsoft DFS Replication to mirror file servers across multiple office sites, DFSR lacks distributed file locking to control version conflicts. PeerLock adds file locking to a DFSR mirrored servers. Learn how this trial software can help you by downloading today. 

Big businesses are planning to grow their mainframe computer capacity despite the downturn  this survey of 1,347 large mainframe users worldwide by BMC Software reveals. 

VMware vCenter Server provides a scalable and extensible platform that forms the foundation for virtualization management. VMware vCenter Server centrally manages VMware vSphere environments allowing IT administrators dramatically improved control over the virtual environment compared to other management platforms. 

This report from the Corporate Executive Board, based on extensive research with Chief Information Security Officers, identifies the top 10 security imperatives for 2012. 

Cloud computing is one of the hottest topics in IT today, but many IT professionals are struggling to determine how best to achieve cloud's promises of agile deployment and elastic capacity without losing control over data, security, and quality of service. 

Your Microsoft SQL Server databases keep growing, but your storage hardware – and budget – aren’t. Check out this free trial download of powerful, easy to use backup and recovery software that gets the maximum from your current hardware – and does it all under budget. 

Download this whitepaper to see why many organizations are reaping the rewards of successful service-oriented architecture (SOA) transformations and what you need to do to make yours one of them. 

Avoiding unscheduled downtime and equipment failure while trying to maintain quality standards is paramount. Producing high-quality goods and optimizing resources is the ultimate goal of any manufacturing organization. Predictive maintenance, fueled by predictive analytics, helps minimize downtime and saves money. Read this paper to learn more. 

In this report extract, Juniper Research looks at the market challenges and opportunities of ultrabooks, the next generation of note book PCs.