For many organizations, the move to cloud computing is imminent. This paper features a range of practical insights into some key issues your organization should be aware of. It looks at some of the most pressing challenges cloud computing presents in terms of service level management and offers tips for overcoming these obstacles. 

Sawmill is a powerful hierarchical log analysis tool that runs on every major platform and operating system. 

This paper examines the evolution of the data integration and quality industry, and explains the benefits of moving toward a single data services architecture. It outlines requirements for a software platform for supporting such an architecture, and, as an example, reviews the BusinessObjects“ Data Services XI Release 3 platform. 

Consumers today tend to use a wide variety of communications devices and are expecting to get video content delivery to any screen. This videocast discusses a new multi-screen solution and how it can support these market needs. 

In part one of this webcast series, we show you how the productivity of your sales teams can be dramatically increased by utilizing the enhancements in the newly released Microsoft Dynamics CRM 4.0. 

Learn how service-based solutions can bring flexibility and lower costs to your IT infrastructure. Find out how to maximize your organization's resources and quickly scale your infrastructure to meet the demands of expanding global online audiences. 

This E-Guide provides insight into how service providers can broaden their reach beyond bandwidth and hosting services by learning how to capitalize on the cloud computing age. 

See how Alcatel-Lucent helps service providers turn subscribers into audiences, dramatically increasing the value of advertising and content offers while enhancing the consumer experience on the screen of their choice. 

Telecom service providers have to work harder at creating new ways to generate voice services revenue as the demand for wireless grows and traditional voice services declines. This pocket E-Guide details how service providers can leverage next-gen voice services, like Fixed Mobile Convergence, to address this issue. 

With the momentum of IP convergence and the movement toward an all digital world, professional communication systems combining telephony over IP, e-mail, instant messaging and audio/video conferencing services are sparking serious interest due to the benefits they offer. Read on to learn more. 

This paper focuses on Global Trade Management (GTM) trends in chemical and pharmaceutical manufacturing companies, with an emphasis on the challenges and solutions for Global Trade Compliance (GTC). 

The growing success of mobile data services and the success of end user devices, such as the iPhone, are causing performance bottlenecks into our next generation mobile networks. This videocast takes a look at how LTE, the next generation of wireless networking, is dealing with these challenges while taking the user experience to the next level.