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Network Foundation - Cisco 1700 Series by Cisco Systems

Cisco 1700 Series modular routers are ideal for enterprise small branch offices and small and medium-sized businesses that need secure access to business applications, network resources, and Internet services. The Cisco 1700 Series delivers fast, reliable and secure Internet/network access through a wide-range of high-speed WAN access technologies. 
(HARDWARE PRODUCT)

From Cold to Hot: Lead Nurturing Programs That Generate Sales by Vtrenz, Inc

August 2008 - (Free Research)
This white paper explains the importance of lead nurturing–in the lead management process. It discusses best practices for nurturing leads in today's competitive business environment, and offers advice for implementing a lead-nurturing program. 
(WHITE PAPER) READ ABSTRACT |

Avaya CS 1000: Defining Calling Line Identification Numbers by Global Knowledge

May 2013 - (Free Research)
This white paper describes a two-part process used to define CLID information for both emergency and non-emergency calls. The first part involves defining the number(s) that will be sent to the called party. The second part of the process involves assigning the CLID entry to an analog telephone or to a key on a digital or IP telephone. 
(WHITE PAPER) READ ABSTRACT |

Telephone Reliability for Alarm Notification: Where Have All the Landlines Gone? by Sensaphone

June 2008 - (Free Research)
This paper discusses why timely and reliable alarm notification is part of a successful remote monitoring program and discusses the factors to consider when selecting a remote monitoring system. 
(WHITE PAPER) READ ABSTRACT |

iTest Team - Rapid Test Automation for Equipment and Devices by Fanfare

iTest Team is an integrated test environment for developers, testers, and automation teams. It offers a unified approach for rapidly developing, automating, and maintaining test cases. iTest Team tests complex equipment and systems that are accessed through various protocols, such as command line interfaces, Web interfaces, SNMP, or command shells. 
(SOFTWARE PRODUCT)

Session Initiated Protocol (SIP): A Five-Function Control Protocol by F5 Networks

August 2007 - (Free Research)
The intent of this paper is to offer the reader a basic understanding of the Session Initiated Protocol. SIP is the conduit that will bring together the enterprise and telecommunications to provide IP-based communications. 
(WHITE PAPER) READ ABSTRACT |

Wireless - Aironet 350 Series by Cisco Systems

The Cisco Aironet 350 Series of wireless LAN (WLAN) products leads the industry in performance, security, and reliability with cost effective solutions for the enterprise and small and medium-sized businesses. The Cisco Aironet 350 Series access point provides an ideal solution for customers who desire a non-upgradable IEEE 802.11b solution. 
(HARDWARE PRODUCT)

Mobility - Aironet 1100 Series by Cisco Systems

The Cisco Aironet® 1100 Series delivers an affordable and upgradable 802.11b wireless LAN (WLAN) solution, setting the enterprise standard for high performance, secure, manageable, and reliable WLANs. 
(HARDWARE PRODUCT)

Security - Pix 500 Series Firewalls by Cisco Systems

The world-leading Cisco PIX Security Appliance Series provides robust, enterprise-class, integrated network security services including stateful inspection firewalling, protocol and application inspection, virtual private networking, in-line intrusion protection, and rich multimedia and voice security-in cost-effective, easy-to-deploy solutions. 
(HARDWARE PRODUCT)

crystalreports.com for Salesforce.com: Exception and Sales Reporting by Business Objects

crystalreports.com is a Web-based report-sharing service that allows you to share Crystal Reports with the right people - simply and securely. Create advanced reports from your Salesforce.com data. Dig deeper for answers using graphs with drill down capabilities. View, schedule, refresh, and distribute reports online - inside Salesforce.com. 
(SOFTWARE PRODUCT)

Case Study: Voorhees College by NEC Corporation

August 2009 - (Free Research)
Voorhees College was paying a high price and receiving minimal value before it replaced its traditional telephone system and Centrex system with UNIVERGE Sphericall IP solution from NEC Sphere Communications, Inc. Download this case study to see how Voorhees College partnered with NEC. 
(CASE STUDY) READ ABSTRACT |

Performance and Scalability Benchmark: Oracle Communications Billing and Revenue Management by Sun Microsystems, Inc.

July 2008 - (Free Research)
The Oracle Communications BRM application suite is a Tier 1, convergent billing framework that is architected for leading service providers. This white paper describes the performance and scalability results of Oracle Communications BRM 7.3.1 from the recent benchmark conducted at Sun Solutions Center in Paris and France. 
(WHITE PAPER) READ ABSTRACT |

Identify and Leverage Your Existing Service Life Cycles by IBM

December 2010 - (Free Research)
This executive brief will illustrate the progression of service management since the 1990s, illuminate the hidden service life cycles and discuss how, once they are visible, we can start to make them work — to improve services and better align IT with business objectives. 
(WHITE PAPER) READ ABSTRACT |

Closed Loop Lifecycle Planning©: Optimizing for Energy Efficiency in the Upcoming Technology Refresh Cycle by Hewlett-Packard Company

October 2008 - (Free Research)
This paper encourages all businesses, regardless of size and complexities, to consider a more formal "green" strategy in regards to client computing and the technology refresh cycle. 
(WHITE PAPER) READ ABSTRACT |

Closed Loop Lifecycle Planning: Optimizing for Energy Efficiency in the Upcoming Technology Refresh Cycle by Hewlett-Packard Company

January 2008 - (Free Research)
This paper encourages all businesses to consider a more formal "green" strategy in regards to client computing and the technology refresh cycle. The timing could not be better. There is also a business case to be made that the 'business as usual' environment could view the "green" initiative as a compelling event unto itself. 
(WHITE PAPER) READ ABSTRACT |

Computer Weekly – 29 January 2013: The end of the PC refresh cycle? by ComputerWeekly.com

January 2013 - (Free Research)
In this week's Computer Weekly, we ask if the days of the PC refresh cycle are over, due to declining PC sales, consumer technology and virtualisation. Remote working can be a challenge – but one project manager is doing so on Mount Everest. And we kick-off our latest buyer's guide, looking at infrastructure needs for big data. Read the issue now. 
(EZINE) READ ABSTRACT |

VoIP Without Hype: What Businesses Need to Know by Fonality Inc.

August 2010 - (Free Research)
It’s important to approach VoIP with your eyes wide open – to understand the technology involved, the investment required, and an affordable migration path to VoIP that will deliver value to your business, both short- and long-term, without compromising the quality of your communications. Read this paper to find out more. 
(WHITE PAPER) READ ABSTRACT |

Warehouse Management Better Business Practices: Cycle and Annual Counting by VAI, Vormittag Associates, Inc.

February 2009 - (Free Research)
This first chapter of Better Business Practices Series, explores the many benefits of cycle counting. Chief among them is the elimination of an annual physical count of your inventory. While cycle counting is the preferred inventory counting process, many companies still conduct annual counts. 
(BOOK) READ ABSTRACT |

Reducing Your Patch Cycle to Less Than 5 Days by Tenable Network Security (E-mail this company)

September 2013 - (Free Research)
This informative webcast explores the challenges of vulnerability management and creative solutions to help you fully leverage your vulnerability management process and reduce your patch cycle. 
(WEBCAST) READ ABSTRACT |

Accelerate Value Creation: The Virtuous Cycle of Using Technology to Maximize Business Value by SAP America, Inc.

October 2008 - (Free Research)
Understanding how IT can drive value and competitive advantage for your company is important for executives in all industries. This SAP Executive Insight paper explores the relationship between IT investment and performance and productivity gains. 
(WHITE PAPER) READ ABSTRACT |

Reinventing your IT life-cycle management strategy by IBM

April 2013 - (Free Research)
View this white paper to learn why converged systems have the potential to radically improve many aspects of the IT life-cycle and how it can add to your business value. It provides many examples on how customers are reinventing their strategies to IT life-cycle management. 
(WHITE PAPER) READ ABSTRACT |

The New CRM Metrics: Putting Them to Work by SearchCRM

January 2013 - (Free Research)
There is added pressure for contact center agents, with customers armed to the teeth with devices to connect with businesses- from tweets to texts to telephone calls. But with proper metrics to gauge their performance and lead to instructive training, some of that pressure can be alleviated. 
(WHITE PAPER) READ ABSTRACT |

Application Life-Cycle Management: Top Leaders in the Space by Rally Software

December 2012 - (Free Research)
Read this white paper to find out more information of some of the possible challenges with application life-cycle management. It outlines some of the most significant software providers and researches, analyzes and scores their services. 
(WHITE PAPER) READ ABSTRACT |

Join Levi Strauss & Company and SAP: Drive Innovation, Reduce Project Risk with SAP Application Life cycle Management Solutions by SAP America, Inc.

May 2012 - (Free Research)
Your company’s success relies heavily on the quality of its core  business applications. Watch this webcast to see how Levi Strauss & Company cut costs and improved their operational efficiency with SAP’s application life cycle management solution (ALM). 
(WEBCAST) READ ABSTRACT |

Whitepaper: Understanding IBM Lotus Sametime and Unified Telephony by IBM

December 2010 - (Free Research)
This white paper defines the IBM® Unified Communications and Collaboration (IBM UC2™) vision of making it easy for you to find, reach, and collaborate with others through a unified user experience. This strategy is designed to make it easy for you to access and manage telephone communications from inside the Lotus Sametime or Lotus Notes® client. 
(WHITE PAPER) READ ABSTRACT |

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