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Managing the Chargeback Life Cycle by SAP America, Inc.
July 1967 - (Free Research)
The SAP Paybacks and Chargebacks application by Vistex allows manufacturers and distributors to manage the entire chargeback process life cycle, from claim initiation and receipt through adjudication, accrual, settlement, and post settlement adjustment.
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Why CRM Implementations Fail….And What To Do About It by Scribe Software Corporation
March 2011 - (Free Research)
Companies are scrambling to implement CRM systems, but they might not be getting what they bargained for if they're not careful. Up to 80% are reporting they're not getting what they were promised. Read this paper and learn how to avoid pitfalls, develop a strategy for your CRM system, and much more.
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Scheduling, Facility, Hoteling Software: Sharing Desks, Offices, Conference Rooms, and Even Parking Spaces by DeskFlex
August 2008 - (Free Research)
Desk sharing among mobile workers is known by several names, hoteling, hot-desking, virtual office, etc. Read this paper to learn how to increase office productivity with scheduling, facility, and hoteling software.
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Solutions Provider Improves Productivity with Flexible Implementation Methodology by Microsoft
June 2007 - (Free Research)
Stanley Stuart Yoffee & Hendrix, Inc. (SSYH), a Microsoft® Gold Certified Partner based in Florida, implements software solutions utilizing the Microsoft family of products. With large-scale projects across varied industries, the company turned to the Microsoft Dynamics™ Sure Step Methodology to help communicate with customers...
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Streamlining Processes of the Solution Provider by SAP America, Inc.
August 2009 - (Free Research)
Take a look at the concept of a solution-centric business model, where companies provide a combination of products and services designed to meet specific customer needs. Explore best practices that include properly balancing products and services, and aligning activities across sales, service, and marketing.
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Without a service catalog, your public, private, or hybrid cloud is just a fog bank by CA Technologies.
June 2011 - (Free Research)
There is no better mechanism to realize the potential for providing cloud-based services than implementing a service catalog. A service catalog is designed to support the presentation and request for services, the capture of data required to make the service life-cycle efficient, and the workflow to automate service processes.
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Blackberry Solution Increases Customer Service for Corporate Real Estate Company by BlackBerry
February 2009 - (Free Research)
J.J. Barnicke's sales people needed instant access to corporate property information to better serve clients and speed up sales cycles. They also needed wireless access to CRM data This case study explains how J.J. Barnicke is using BlackBerry and the sales force solution to access CRM information about clients.
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E-Guide: Social Analytics: Opportunities and Challenges by IBM
December 2012 - (Free Research)
Read this e-guide to learn how social media analytics can help businesses improve marketing by quantifying customer value at different stages of the life cycle, but also that they need tools like in-memory computing to provide real-time analysis of vast volumes of customer behavior data.
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4 Stages of Integrated Document Delivery from SAP by STR Software
April 2009 - (Free Research)
This paper is intended to educate users, developers, managers, and executives of companies using SAP, on the efficiencies gained from an integrated, automated document delivery system.
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The Future of Web Content Management by Ektron, Inc.
May 2011 - (Free Research)
When a content management team is no longer enough to successfully attract and retain customers, what does the future hold for content management? How does context fit into the picture?
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Strategies for Profitable Growth: Sap for Professional Services by SAP America, Inc.
April 2005 - (Free Research)
With customer demands rising and prices falling, service excellence alone is no longer enough to ensure future growth and profitability. Read this white paper to explore strategies, practices, and tools that can help your business achieve p...
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Agile Tools: The Good, the Bad and the Ugly by TargetProcess, Inc.
August 2008 - (Free Research)
This article explains various approaches for agile project management and provide comparisons between the simplest tools (index cards and whiteboards), spreadsheets, traditional project management software and agile project management software.
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Intacct Financial Management and Accounting System: Product Brochure by Intacct Corporation
March 2010 - (Free Research)
This brochure presents an in-depth look at Intacct’s financial management and accounting sytem and describes all the applications, features, and benefits that come with the system. Continue reading to learn more about Intacct’s financial management and accounting solutions in the cloud.
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Selecting a Visual Analytics Application by Tableau Software
April 2009 - (Free Research)
Visual analytics is the process of analytical reasoning facilitated by interactive visual interfaces. Its becoming the fastest way for people to explore and understand Business Intelligence data of any size. This paper will introduce you to the seven essential elements of true visual analytics applications.
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Best Buy Supports New Line of Business and World-Class Sales Force by Microsoft
August 2010 - (Free Research)
In this case study you’ll learn how Best Buy for Business considered several options, including expanding its internally developed retail application, adopting a hosted CRM solution through Salesforce.com, or implementing Microsoft Dynamics™ CRM. In the end, the solution was clear.
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Identify and Leverage Your Existing Service Life Cycles by IBM
December 2010 - (Free Research)
This executive brief will illustrate the progression of service management since the 1990s, illuminate the hidden service life cycles and discuss how, once they are visible, we can start to make them work — to improve services and better align IT with business objectives.
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Computer Weekly – 29 January 2013: The end of the PC refresh cycle? by ComputerWeekly.com
January 2013 - (Free Research)
In this week's Computer Weekly, we ask if the days of the PC refresh cycle are over, due to declining PC sales, consumer technology and virtualisation. Remote working can be a challenge – but one project manager is doing so on Mount Everest. And we kick-off our latest buyer's guide, looking at infrastructure needs for big data. Read the issue now.
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Warehouse Management Better Business Practices: Cycle and Annual Counting by VAI, Vormittag Associates, Inc.
February 2009 - (Free Research)
This first chapter of Better Business Practices Series, explores the many benefits of cycle counting. Chief among them is the elimination of an annual physical count of your inventory. While cycle counting is the preferred inventory counting process, many companies still conduct annual counts.
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Process and document management flexibility by IBM
July 2011 - (Free Research)
Integrated process solution automated several hundred business processes Replaced several legacy systems with redundant workflow capabilities Key centerpiece of enterprise architecture.
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