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1 - 25 of 441 | Next Page

Building the Contact Center of the Future by inContact

May 15, 2012 - (Free Research)
This comprehensive white paper discusses the future of contact centers. From tools to strategy this paper covers all you need to know about ensuring that your customer service stays up to date. 
(WHITE PAPER) READ ABSTRACT |

Turn your business into a social powerhouse by Alfresco Software

May 03, 2012 - (Free Research)
This informative webcast discusses how to harness the power of social media and provides a demonstration of Alfresco's enterprise content management tool. 
(WEBCAST) READ ABSTRACT |

ALM and Agile Strategies Issue 2 by SearchSoftwareQuality.com

April 20, 2012 - (Free Research)
Application lifecycle management (ALM) is what keeps the latest software tools working, and Agile ALM provides transparency and improved communications between teams and stakeholders. This exclusive e-zine discusses the latest collaboration tools for ALM and software configuration management (SCM). 
(EZINE) READ ABSTRACT |

New HP Support Center: Experts & Answers Tailored to You by Hewlett-Packard Company

May 10, 2012 - (Free Research)
Gain access to HP’s support center website for helpful resources like software updates, diagnostic support tools and more. 
(WHITE PAPER) READ ABSTRACT |

The Cloud Backup Toolkit: In-depth Tools to Evaluate Your Cloud Backup Opportunity by Asigra

December 30, 2011 - (Free Research)
<p>Get help deciding if your company can benefit from offering cloud backup and recovery services, and also find tools to help you select a platform vendor that will help you in your venture.</p> 
(WHITE PAPER) READ ABSTRACT |

For Data Integration, Performance is the New Mandate by Syncsort

May 04, 2012 - (Free Research)
This white paper discusses the growing trend of using data integration to make large amounts of information a fully-accessible and useful part of your organization. Learn how this strategy can help manage organizational data and why performance is being used as the new benchmark for success. 
(WHITE PAPER) READ ABSTRACT |

Experiencing the New Social Enterprise - InfoWorld by Oracle Corporation

April 24, 2012 - (Free Research)
Read this white paper and learn how to deliver modern user experiences to employees, customers and business partners. 
(WHITE PAPER) READ ABSTRACT |

One Stop Data: Gaining Access to Enterprise, Customer, Business Intelligence by Advent Global Solutions Inc.

March 15, 2012 - (Free Research)
This expert e-guide discusses next-generation BI software, in particular customer relationship management (CRM) analytics and how these factors complement the SMB market. 
(EGUIDE) READ ABSTRACT |

Cisco Unified CRM Connector 3.0 by Cisco Systems, Inc.

The Cisco Unified Communications system is a full-featured business communications system built into an intelligent IP network. 
(HARDWARE PRODUCT)

WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc. (E-mail this company)

WebFOCUS is a comprehensive and fully integrated enterprise business intelligence platform. It sets the standard for enterprise business intelligence by scaling to support every level of the global organization – executive, analytical, & operational – and make data available, accessible, and meaningful to every person or application that needs it. 
(SOFTWARE PRODUCT)

IT Courseware by SkillSoft Corporation

SkillSoft's IT Skills instruction is designed to encourage and prompt frequent learner interaction with the course content. SkillSoft maintains courseware integrity and effectiveness by offering a balance of thorough instruction, challenging practice exercises and quizzes. 
(ASP & SOFTWARE PRODUCT)

Data IntegrationDecision Time:AutomatedTools VersusManual Coding by DataFlux Corporation

May 29, 2012 - (Free Research)
Data integration is changing, no longer relying solely on manual SQL scripts or stored procedures. Read this expert e-brief featuring insight from Rick Sherman, founder of consultancy Athena IT Solutions, and learn how automation, real-time complex event processing, data virtualization and more are altering the process forever. 
(EBRIEF) READ ABSTRACT |

SharePoint Insider: Vol. 5, Issue 2 by SearchContentManagement

March 30, 2012 - (Free Research)
This edition of SharePoint Insider offers insight on how to keep workers across the world connected and tips on how to overcome the potential pitfalls of doing so. It also details how you can take collaboration to the next level by creating an extranet environment that extends SharePoint 2010's capabilities to customers and busines partners. 
(EZINE) READ ABSTRACT |

Transforming the Customer Experience: How Four Contact Centers Did It Successfully by inContact

September 15, 2011 - (Free Research)
If your organization isn't on the cloud yet when it comes to customer service, then you may be severely disadvantaged. Competition for customer service is increasing and your company needs all the latest tools to stay ahead of the game. Read this white paper to learn how four contact centers adopted agile cloud-based computing technologies. 
(WHITE PAPER) READ ABSTRACT |

E-Book: Planning your SAP BW strategy by Dolphin

October 25, 2010 - (Free Research)
As SAP customers plan their BI strategies in the face of support deadlines for BEx tools that are inching closer, many customers are contemplating their next steps with BW. In this e-book, readers will learn the keys to planning a successful SAP data warehousing strategy, and get help deciding what role BW should play in it. 
(EBOOK) READ ABSTRACT |

For Data Integration, Performance is the New Mandate by Syncsort

May 20, 2011 - (Free Research)
This white paper discusses the growing trend of using data integration to make large amounts of information a fully-accessible and useful part of your organization. Learn how this strategy can help manage organizational data and why performance is being used as the new benchmark for success. 
(WHITE PAPER) READ ABSTRACT |

How Analytics Bring Organizations Closer to Their Customers by IBM

April 19, 2012 - (Free Research)
Analytics offer insight and can help you make better, smarter decisions - both of which can enable positive customer experiences. In today's wide-open business environment, customers have plenty to choose from. This paper explains why using analytics to your advantage is key to fostering successful customer relationships. 
(WHITE PAPER) READ ABSTRACT |

Next Contact Avoidance:A Pre-Emptive Strategy for Customer Satisfaction by Enkata Technologies

April 26, 2012 - (Free Research)
This paper discusses using predictive analytics to improve customer satisfaction. 
(EBOOK) READ ABSTRACT |

Make smarter decisions with predictive analytics by Sybase, an SAP company

June 24, 2011 - (Free Research)
In this paper, discover how Sybase IQ infuses organizations with fast, flexible access to information and analytics. Explore trends, forecast supply chain inventories more accurately, and optimize marketing results in ways you never thought possible. 
(WHITE PAPER) READ ABSTRACT |

How Customer Insights Drive Dell Collaboration Solutions by Dell, Inc. and Intel

April 12, 2012 - (Free Research)
<p>Increased travel costs have led many companies to look into collaboration technology for their organizations. This white paper examines the key capabilities of these tools and discusses the server architecture required to support them.</p> 
(WHITE PAPER) READ ABSTRACT |

E-Book: Leveraging CRM to Increase Sales Effectiveness in a Challenging Economy by SugarCRM Inc.

September 22, 2010 - (Free Research)
This e-book will explore the methods for optimizing sales efforts and working smarter to meet business needs in today’s economy. Continue reading to learn methodologies for increasing sales effectiveness and making this year a successful one for your organization. 
(EBOOK) READ ABSTRACT |

Unlock the Value of Social Media Data by Hewlett-Packard Limited

January 04, 2012 - (Free Research)
Read this paper now to learn how you can implement social data practices into your current customer analytics program. 
(WHITE PAPER) READ ABSTRACT |

Sun Microsystems' Solutions for Virtualization across the Enterprise by LEGACY - DO NOT USE - Insight

June 2008 - (Free Research)
Sun’s customer-driven approach for how companies implement a virtual environment will enable customers to choose the right virtualization tool for the job yet still maintain cohesive management of a heterogeneous environment. 
(ANALYST REPORT) READ ABSTRACT |

Tips for selecting MDM software tools by DataFlux Corporation

March 2012 - (Free Research)
This editorial e-guide features two articles on choosing the right master data management (MDM) software and how to convince your executives to invest in MDM tools. 
(EGUIDE) READ ABSTRACT |

Mobility - Aironet 1100 Series by Cisco Systems

The Cisco Aironet® 1100 Series delivers an affordable and upgradable 802.11b wireless LAN (WLAN) solution, setting the enterprise standard for high performance, secure, manageable, and reliable WLANs. 
(HARDWARE PRODUCT)

1 - 25 of 441 | Next Page

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