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WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc..
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Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc..
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A smarter approach to CRM: An IBM perspective by IBM

February 15, 2012 - (Free Research)
With instant access to information, customers expect a purchase experience that matches the ease and speed of the information-gathering experience. Read this white paper, created in collaboration with Frost & Sullivan, to see how a customer relationship management (CRM) solution can help you respond on the customers' terms. 
(WHITE PAPER) READ ABSTRACT |

Long-Term Data Protection and Retention: Finding the Correct Balance by Quantum Corporation

March 18, 2009 - (Free Research)
Tape remains the most cost effective, energy efficient and reliable program technology for storing large amounts of inactive, off-line or near-line data while complimenting disk-based data protection and retention solutions. Read this paper and find out why. 
(WHITE PAPER) READ ABSTRACT |

Mobile banking strategies - maximise your revenues by ComputerWeekly.com

December 06, 2010 - (Free Research)
Juniper Research defines mobile banking as  “the provision of banking services to customers on their mobile devices”: specifically we mean in the vast majority of instances “the operation of bank current and deposit or savings accounts”. 
(WHITE PAPER) READ ABSTRACT |

Computer Weekly 6 September 2011: Download the latest issue of the UK’s leading technology publication, featuring the news, analysis and opinion that matters to IT decision-makers by ComputerWeekly.com

September 06, 2011 - (Free Research)
In this week's Computer Weekly, we take an in-depth look at HP's strategic shake-up, and ask what it means for the supplier's customers and the UK IT industry as a whole. We also discuss a major research study into why IT projects go wrong, and start our latest Buyer's Guide, about business intelligence. Download the new issue now. 
(EZINE)

A realist's guide to building bottom line revenue and customer loyalty with social CRM by SugarCRM Inc.

October 17, 2011 - (Free Research)
Is social CRM just hype or is it really worth your business's time? Read this eBook from SearchCRM.com for expert advice. 
(EBOOK)

Automating Closed-Loop Marketing by Neolane Inc.

October 2008 - (Free Research)
Aberdeen research reveals closed-loop marketing practices and processes are fundamental drivers of superior performance for Best-in-Class companies; making closed-loop marketing as important today as it ever was in the past. 
(WHITE PAPER)

Creating a Dynamic Information Infrastructure by IBM

September 2009 - (Free Research)
Discussions with customers and research into vendor offerings are the basis of this white paper. It prescribes a customer transformation roadmap, profiles two customers’ information infrastructure journeys, and provides an analysis of IBM’s and EMC’s associated visions and strategies. 
(WHITE PAPER) READ ABSTRACT |

Presentation Transcript: Business Intelligence (BI) and Performance Management: Best Practices for Your SAP Investment by IBM Cognos

December 2008 - (Free Research)
In this document, Mark Smith and Bob Corson will discuss some common challenges that seen with customers in terms of getting information from SAP data. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

CRM Solutions For The Finance And Insurance Industries by SAP America, Inc.

February 2011 - (Free Research)
Read this report to learn how Forrester Research rated 24 CRM solutions in terms of their strengths and weaknesses in supporting four key cross-functional processes in the finance and insurance industry. 
(WHITE PAPER) READ ABSTRACT |

eBook: Evaluating CRM: From SaaS to software, choosing the right CRM deployment style by Aplicor

March 2009 - (Free Research)
In this eBook, find out how on-demand and SaaS CRM is altering the CRM software landscape. Learn how both on-demand and on-premise CRM have evolved in recent years and how industry trends are playing into the decision-making process at many organizations. 
(EBOOK) READ ABSTRACT |

Maximizing Value Report: A Benefits Analysis of 100 SAP Customers Worldwide by Mainstay Partners

December 2006 - (Free Research)
In this paper, Mainstay Partners analyzes 100 SAP customer case studies and success stories found in the book, "Maximizing Value – 100 Customer Successes" published in 2006. Learn the results of these 'best practice' companies. 
(WHITE PAPER) READ ABSTRACT |

Gartner: CIO checklist for next-generation mobile strategies by ComputerWeekly.com

July 2012 - (Free Research)
This article by Gartner analysts provides CIOs with a checklist of guidelines and questions to help businesses make the most out of the next generation mobile technology. 
(ANALYST BRIEF) READ ABSTRACT |

Content Mapped to Buying Stages Powers Nurturing Results by Genius.com

October 2009 - (Free Research)
This guide will show you five steps you can take to turn the creation of customer-centric content into a core competency and map that information for right-time delivery that keeps your prospects focused on the success you can help them achieve. 
(WHITE PAPER) READ ABSTRACT |

Presentation Transcript: Enabling The Business Governance Of Data by ASG Software Solutions

February 2010 - (Free Research)
In this presentation transcript, Scott McCurdy, SVP of Business Solutions at ASG and featured guest Rob Karel, Principal Analyst at Forrester Research, discuss how enterprises are linking technical metadata to the formal management of business terms to achieve true enterprise data governance. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Social Media Moves into Mainstream IT Service Management by CA Technologies.

August 2011 - (Free Research)
This white paper focuses on the evolving role of social media in service desk management. Read on to learn more about social media trends in ITSM, the new culture for service desk management, the benefits of improved self-service access via social media and how social media applies to Service Desk in terms of collaboration, community, etc. 
(WHITE PAPER) READ ABSTRACT |

Building Relationship Capital: Client Relationship Management for the Capital Markets by Pivotal CRM, a CDC Software solution

January 2011 - (Free Research)
Current market trends in investment banking research demand a rapid, sophisticated response, not just in terms of corporate strategy, but in the technologies to support these strategic moves. Learn how CRM technology helps capital-markets firms streamline investment-banking activities, increase brokerage trade volume and meet compliance challenges. 
(WHITE PAPER) READ ABSTRACT |

Analytics exploration – today and tomorrow by ComputerWeekly.com

May 2014 - (Free Research)
Analysts Clive Longbottom and Rob Bamford explain why businesses need to act now to create a business intelligence platform for the future. 
(ANALYST REPORT) READ ABSTRACT |

Improve the Efficiency and Productivity of Healthcare Workers--with NetMotion Wireless' Award-winning Mobile VPN Software, Mobility XE by NetMotion Wireless

June 2008 - (Free Research)
Mobility XE has proved to be a vital component acting as the fulcrum in maintaining the wireless connection, and giving clinicians access to their applications. 
(WHITE PAPER) READ ABSTRACT |

The Best of Both Worlds: How to Effectively Leverage Social Media Relationships with Real-Time Collaboration Tools by Citrix Online

August 2009 - (Free Research)
This eBook explores how organizations can connect and nurture relationships with prospects and customers by effectively leveraging social media and real-time collaboration tools. 
(EBOOK) READ ABSTRACT |

Lumension Endpoint Management and Security Suite by Lumension

September 2010 - (Free Research)
A new wave of vulnerabilities is threatening our endpoints and browsers at a much greater rate than operating systems and servers, which is why the SANS Institute has ranked “patching client-side software” as the number one security priority. 
(TRIAL SOFTWARE)

SAP® Support of the Healthecare Supply Chain's Ongoing Effort to Ensure Patient Safety and Drive Business Value by SAP AG

June 2009 - (Free Research)
The Center for Healthcare Supply Chain Research (formerly the HDMA Research & Education Foundation) recently published an important study concerning data management and data sharing in the healthcare supply chain. This whitepaper discusses the key conclusions of their study. 
(WHITE PAPER) READ ABSTRACT |

Big Data in Big Companies by ComputerWeekly.com

August 2013 - (Free Research)
The International Institute for Analytics (IIA) and SAS, assess how 20 large firms have deployed analytics to generate value from their big data assets. 
(ESSENTIAL GUIDE) READ ABSTRACT |

Negotiating cloud contracts by ComputerWeekly.com

January 2013 - (Free Research)
This article, drawing on sources including interviews with cloud computing providers, users and other market actors, is the first in-depth research into how cloud contracts are negotiated. 
(ESSENTIAL GUIDE) READ ABSTRACT |

Clabby Analytics Research Brief by IBM

April 2009 - (Free Research)
In this Research Brief, Clabby Analytics takes a closer look at IBM’s smarter planet initiative and its dynamic infrastructure strategy. They're defined in broad terms ― attention is given to the bigger picture: Don't overlook business resiliency and security when building a dynamic infrastructure. 
(ANALYST BRIEF)

Working Together To Improve Strategic Planning by Oracle Corporation

December 2009 - (Free Research)
Read this paper for compelling examples of how organizations foster collaboration between finance and IT to ensure successful strategic planning. 
(WHITE PAPER) READ ABSTRACT |

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