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The Challenge to Achieve Perfect Order Management by SAP AG January 23, 2009 - (Free Research) Superior order management can be a competitive edge across the board, improving customer satisfaction and retention as well as your bottom line and top line.  (WHITE PAPER) READ ABSTRACT |

CRM Solution’s Superior Workflows, Multi-Tenancy Create Stronger Customer Service by Microsoft April 21, 2008 - (Free Research) Using the multi-tenancy features of the solution, The Linc Group can tailor the CRM experience for each of its offices and franchisees around the world. The true value of Microsoft [Dynamics] CRM [4.0] is about how successful the tool can make employees in their jobs . . .  (CASE STUDY) READ ABSTRACT |

Award-Winning VoIP Provider Deploys Five9 in Profit Centers to Launch Marketing Campaigns by Five9 September 10, 2009 - (Free Research) Read case study to learn how Vonage selected the Five9 Virtual Call Center Suite to launch an ambitious campaign to win back over 70,000 customers. Read on to learn how Five9 Virtual Call Center Suite offers superior-quality VoIP, predictive dialer, inbound call capabilities, comprehensive management and customer tracking tools, and more.  (CASE STUDY) READ ABSTRACT |

Best Practices in Complex Equipment Manufacturing, Sales, and Service by SAP AG January 23, 2009 - (Free Research) This paper gives a brief overview of the SAP® solutions used by manufacturers of complex products and equipment to differentiate themselves from the competition through superior-value products and services against low-cost global providers.  (WHITE PAPER) READ ABSTRACT |

Dealing with Chaos: 4 Steps to Manufacturing Success by Infor September 2008 - (Free Research) Manufacturers must be prepared to recognize impending change as early as possible, assess the potential impact, determine the optimum strategy for dealing with the change, and implement that strategy in the most effective way possible. In this white paper you'll learn 4 steps toward developing chaos-tolerant business processes.  (WHITE PAPER) READ ABSTRACT |

Email Security: Magic Quadrant for Email Security Boundaries, 2008 by Proofpoint, Inc. October 2009 - (Free Research) The email security market is maturing, but speed and breadth of spam detection, and management and reporting capabilities, continue to differentiate vendors. This paper will discuss what you need to know about spam filtering, outbound content filtering, and available email security solutions in various delivery models.  (WHITE PAPER) READ ABSTRACT |

Direct Store Delivery 2008: Take the Fast Road by SAP AG January 2009 - (Free Research) Direct Store Delivery companies can gain a clear edge with a seamless system, because information from the field is immediately reflected throughout your company, with no data inconsistencies, mismatches or latency.  (WHITE PAPER) READ ABSTRACT |

What’s Under the Hood? Five Secrets of Successful Automotive Manufacturers by Infor December 2009 - (Free Research) Every company in the automotive market has run up against an array of difficult challenges. However, such challenges are addressable. This paper will show how industry leaders are prospering and will outline five key factors that differentiate them from industry laggards.  (WHITE PAPER) READ ABSTRACT |

Business Network Transformation: Product and Service Leadership by SAP America Inc October 2009 - (Free Research) For manufacturers today, achieving strategic goals requires not only intimately understanding technology and markets but also overcoming higher hurdles that have been exacerbated by trends toward globalization and outsourcing. Read on to learn more about how your company can achieve product and service leadership.  (WHITE PAPER) READ ABSTRACT |

Dell's SMART Approach to Workload Automation by BMC Software, Inc April 2009 - (Free Research) This white paper discusses why Dell chose BMC's CONTROL-M when they embarked on a broad initiative to integrate and upgrade its IT services to better satisfy business needs.  (WHITE PAPER) READ ABSTRACT |

SheepDog Builds a Profitable IT Services Business Around Google Apps by Google Apps Authorized Reseller Program September 2009 - (Free Research) See how SheepDog used Google Apps to capitalize on growing business opportunities for advanced cloud computing solutions, generate both one-time and ongoing revenue streams, and build a lucrative and sustainable business model.  (CASE STUDY) READ ABSTRACT |

Building a Smarter Planet with a Dynamic Infrastructure: Delivering Superior Business and IT Services with Agility and Speed by IBM February 2009 - (Free Research) In a smarter planet, the most successful organizations will be those that successfully deploy their assets to address today's service, cost and risk issues as well as seize tomorrow's opportunities for growth, leadership and differentiation. Read this IBM white paper for more information.  (WHITE PAPER)

A Superior Hardware Platform for Server Virtualization - Improving Data Center Flexibility, Performance and TCO with the Intel® Xeon® Processor 5500 Series by Insight & Intel October 2009 - (Free Research) To gain full value of virtualization, you need servers that are built to handle the heavy and ever-changing demands of a virtualized and consolidated computing environment. To help you get maximum benefits from virtualization, Intel has built a better physical server platform with unique hardware-assist features to enhance the virtual data center.  (PRODUCT OVERVIEW) READ ABSTRACT |

Dynamic Infrastructure - Helping Build a Smarter Planet: Delivering Superior Business and IT Services with Agility and Speed by IBM February 2009 - (Free Research) IBM has developed a strategy for a dynamic infrastructure that will help organizations address higher service expectations, rising cost pressures and new risks and threats.  (WHITE PAPER)

Project Management & Business Skills Training Catalog by Global Knowledge December 2009 - (Free Research) Throughout the following pages, you can read about our approach, solutions, methodology, and courses - the sum of our vast resources - all designed to promote your pursuit of superior personal and business performance through rapid skills development.  (BOOK) READ ABSTRACT |

Choosing and Consuming Managed Security Services by SecureWorks January 2008 - (Free Research) Learn the strategies, actions, and capabilities that Best-in-Class organizations employ and technologies they choose to obtain superior performance against various security performance metrics. This report provides guidelines for identifying which security solutions to consume as a MSS and defines best practices for choosing and managing MSSPs.  (ANALYST REPORT) READ ABSTRACT |

eBook: 6 Essential Strategies For Economizing Your Storage by Hitachi Data Systems November 2009 - (Free Research) There are six technologies and strategies for economizing your storage in this ebook. Together they can transform your data center into an economically superior storage environment.  (WHITE PAPER) READ ABSTRACT |

WatchGuard XTM 8 Series Multifunction Security Devices Trial by WatchGuard Technologies, Inc. October 2009 - (Free Research) WatchGuard wants to show you why they are the leading provider of network and content security solutions. Eligible organizations can try out the superior capabilities and advanced functions of a WatchGuard XTM or XCS solution in their own network with no obligation to buy.  (PRODUCT DEMO) READ ABSTRACT |

What's New in Windows Server 2008 R2? by Dell and Microsoft October 2009 - (Free Research) The new Windows Server® 2008 R2 operating system provides a productive and cost-effective server platform with low-cost virtualization, power-saving capabilities, and a superior experience for end users. Read this data sheet to learn more!  (DATA SHEET) READ ABSTRACT |

Application Grid: Ideal Platform for IT Consolidation by Oracle Corporation April 2009 - (Free Research) Application grid brings the same type of efficiency, scalability, and quality of service to the application layer that database clusters brings to the database layer. With an application grid you get greater efficiency, exceptional agility, and superior quality of service. Download this free white paper now.  (WHITE PAPER) READ ABSTRACT |

Achieving Business Agility with Application Grid by Oracle Corporation December 2008 - (Free Research) Application grid brings the same type of efficiency, scalability, and quality of service to the application layer. Discover how to get greater efficiency, exceptional agility, and superior quality of service with an application grid.  (WHITE PAPER) READ ABSTRACT |

eBook: HP IT Service Management - Optimizing Service Lifecycle Delivery and Cost by HP October 2009 - (Free Research) Many IT professionals are looking to IT Service Management (ITSM) to deliver quality IT services that meet the needs of the business under these tough conditions. Regardless of the size of your business, you can deliver superior service quality to your business with the HP approach to ITSM and the HP software and services that support it.  (EBOOK) READ ABSTRACT |

Syncsort BEX Virtualization Features by Syncsort October 2009 - (Free Research) Fast backup. Instant recovery. Superior data protection for physical and virtual environments. BEX Delivers excellent value for the lowest total cost of ownership. Read this data sheet for the specifics and benefits of BEX 3.1.  (DATA SHEET) READ ABSTRACT |

Dynamic Infrastructure in Action: Reducing Costs While Increasing Value by IBM October 2009 - (Free Research) Learn how IBM can help you deliver superior business and information technology services with agility and speed. Hear from IBM and our clients who are taking the next step to create their own dynamic infrastructures.  (WEBCAST) READ ABSTRACT |

Extreme Performance, Predictable Scalability, and Continuous Availability for Mission-Critical Java Applications by Oracle Corporation December 2008 - (Free Research) This free white paper details key steps for achieving a superior data management strategy—a ‘must have’ capability for applications to operate with extreme, predictable performance and scalability.  (WHITE PAPER) READ ABSTRACT |

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