Customers Program White Papers, Customers Program Software, Customers Program Research, Hardware and Services

Circumstances and Customers Have Changed: Has Your Loyalty Program Kept Pace? by Oracle Corporation

October 02, 2009 - (Free Research)

This white paper highlights some of the issues that reduce or increase the effectiveness of customer loyalty programs and suggests a solution that offers tips for building a more loyal customer base.

(WHITE PAPER)

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The Five Fundamentals for a Successful FCR Program by Enkata Technologies

April 25, 2012 - (Free Research)

This paper outlines the five fundamentals for a successful FCR program.

(WHITE PAPER)

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SCA: Bringing Modern SOA Programming to Tuxedo by Oracle Corporation

March 01, 2010 - (Free Research)

This white paper provides an introduction into this new SCA-based programming model for Tuxedo that allows customers to quickly develop and compose SOA-based applications.

(WHITE PAPER)

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The global state of the PMO: The IT perspective by ComputerWeekly.com

May 05, 2011 - (Free Research)

This benchmarking study from ESI International identifies the trends impacting the project management function in IT industry in three areas: PMO maturity, measuring and reporting on PMO effectiveness, as well as training involvement.

(IT BRIEFING)

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Create Enduring Customer Relationships by Oracle Corporation

March 21, 2011 - (Free Research)

Read this white paper to learn how investing in a new loyalty solution or improving your existing one will enable you to truly differentiate your business around the customer experience and drive lasting relationships.

(WHITE PAPER)

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The Oracle Accelerate Program: Bring Value to Midsize Customers with Configurable and Scalable Solutions by Oracle Corporation

August 2008 - (Free Research)

This paper explains how the HP Oracle Accelerate program benefits customers by providing a complete solution with an effective delivery mechanism that speeds deployment and improves business processes.

(WHITE PAPER)

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Overcoming challenges with data governance programs by DataFlux Corporation

April 2012 - (Free Research)

This e-guide provides two articles from our award-winning editorial team on how to overcome data governance program issues and best practices for applying on-going data governance tactics.

(EGUIDE)

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Using Unified Customer Data Visibility to Improve Revenue, Retention and Satisfaction by DataFlux Corporation

June 2011 - (Free Research)

While immediate value is achievable through improved data quality and standardization, without well-defined goals for measured improvements to visible business processes the technical morass threatens project success. In this paper, we review some barriers to success of Master Data Management (MDM) programs.

(WHITE PAPER)

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eGuide: Receiving money from the EHR Incentive Program by Iron Mountain

March 2012 - (Free Research)

This e-guide discusses two factors that can help hospitals reap the incentives laid out by meaningful use criteria, as well as the “must do” steps required for complying with the incentive program.

(EGUIDE)

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Mobility - Aironet 1100 Series by Cisco Systems

The Cisco Aironet® 1100 Series delivers an affordable and upgradable 802.11b wireless LAN (WLAN) solution, setting the enterprise standard for high performance, secure, manageable, and reliable WLANs.

(HARDWARE PRODUCT)

Network Foundation - Cisco 1700 Series by Cisco Systems

Cisco 1700 Series modular routers are ideal for enterprise small branch offices and small and medium-sized businesses that need secure access to business applications, network resources, and Internet services. The Cisco 1700 Series delivers fast, reliable and secure Internet/network access through a wide-range of high-speed WAN access technologies.

(HARDWARE PRODUCT)

Learning Computing: Why object orientated programming works. by ComputerWeekly.com

January 2012 - (Free Research)

Programming is a journey between the real world and a computer. This article explains why object orientation is currently the best way we have of making the journey.

(JOURNAL ARTICLE)

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Wireless - Aironet 350 Series by Cisco Systems

The Cisco Aironet 350 Series of wireless LAN (WLAN) products leads the industry in performance, security, and reliability with cost effective solutions for the enterprise and small and medium-sized businesses. The Cisco Aironet 350 Series access point provides an ideal solution for customers who desire a non-upgradable IEEE 802.11b solution.

(HARDWARE PRODUCT)

The Global State of the PMO 2012 by ComputerWeekly.com

May 2012 - (Free Research)

This 2012 benchmarking survey from ESI assesses the role of the Project/Programme Management Office (PMO), its development to full-blown maturity and value to the business.

(IT BRIEFING)

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FCR Done Right! by Enkata Technologies

April 2012 - (Free Research)

Access this white paper to learn how to build an operational FCR program without sacrificing your budget.

(WHITE PAPER)

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CEM - Using the Power of Analytics to Optimize Customer Delight by OpenText

January 2012 - (Free Research)

This report highlights industry best practices for establishing and nurturing CEM programs that delight customers while improving overall business results.

(ANALYST REPORT)

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Security - Pix 500 Series Firewalls by Cisco Systems

The world-leading Cisco PIX Security Appliance Series provides robust, enterprise-class, integrated network security services including stateful inspection firewalling, protocol and application inspection, virtual private networking, in-line intrusion protection, and rich multimedia and voice security-in cost-effective, easy-to-deploy solutions.

(HARDWARE PRODUCT)

Business Skill Courseware by SkillSoft Corporation

SkillSoft’s Business Skills Library focuses on behavioral skills that are designed for business professionals and key to performance regardless of job responsibility, as well as the skills and knowledge that are relevant to the various areas of functional responsibility in today’s business organizations.

(ASP & SOFTWARE PRODUCT)

Data Security and Governance best practices for 2012 by Advent Global Solutions Inc.

December 2011 - (Free Research)

This extensive e-guide focuses on how to remain up to speed with data security and governance programs for your growing enterprise.

(EGUIDE)

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Unlock the Value of Social Media Data by Hewlett-Packard Limited

January 2012 - (Free Research)

Read this paper now to learn how you can implement social data practices into your current customer analytics program.

(WHITE PAPER)

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Cisco Unified CRM Connector 3.0 by Cisco Systems, Inc.

The Cisco Unified Communications system is a full-featured business communications system built into an intelligent IP network.

(HARDWARE PRODUCT)

Customers Discuss Oracle Database Security by Oracle Corporation

May 2012 - (Free Research)

<p>Oracle customers, TransUnion, CMC Markets, Diamond Resorts International and National Marrow Donor Program, discuss defense-in-depth database security with data encryption, privileged user access control, data masking, and consolidated auditing and reporting.</p>

(WEBCAST)

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CPP Successfully Creates a Single Customer View with an Enterprise-wide MDM Solution by DataFlux Corporation

February 2011 - (Free Research)

The leading international marketing services organization implements DataFlux MDM Solution to power enterprise data management initiatives.

(CASE STUDY)

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IBM Business Process Manager -- A single, comprehensive BPM platform that easily scales from project to enterprise-wide programs by IBM

April 2012 - (Free Research)

Read this white paper to learn all about IBM Business Process Manager V7.5, including the essential product features and functions, including information about migration and entitlements.

(WHITE PAPER)

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Station Casinos uses workload automation solution to deliver smoother audits and increase customer loyalty by Cisco Systems, Inc.

January 2012 - (Free Research)

In this brief white paper, Jeff Martin, Station Casinos’ director of business intelligence (BI), provides specific examples of the types of problems that the company wanted to solve, and offers insight into the specific job scheduling solution it selected to overcome its challenges.

(WHITE PAPER)

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