Why is scripting so daunting to many IT pros? It's not an impossible skill to master - most people can master a simple system if they have the opportunity to practice.  This white paper introduces an identifiable pattern that virtually all Contact Centers follow and associates key elements of that pattern with the corresponding scripting code. 

Gain access to HP’s support center website for helpful resources like software updates, diagnostic support tools and more. 

The movement from tape-based to disk-based backup is well underway. Now that it is economically feasible to replace a broken tape-based system with disk-based backup, choices exist among a number of vendors with varying approaches to disk-based backup as well as data deduplication. 

There is nothing more important to ensuring good software than QA and testing. However, IT pros often associate these tasks with long hours and challenging issues. Read this white paper to learn about a direct approach to software QA and testing that takes place throughout the application lifecycle to provide better insight into software. 

<p>Many IT professionals are overwhelmed by the process required to implement a private cloud. This white paper offers proven tips to help you effectively deploy and manage this technology so you can fully leverage its benefits.</p> 

Is a Software as a Service (SaaS) enterprise resource planning (ERP) system viable for your organization? Is migrating to a tier 1 vendor really the best option for your unique manufacturing needs? Find answers to these important questions and others in this expert e-guide, and learn 5 things to consider before choosing new ERP software. 

This solution brief explains how organizations can meet new demands for higher performance, security, reliability, and service levels. Gain insight into a processor-based architecture that will allow you to achieve this goal. 

This E-Guide is here to help walk you through the decision-making process and determine which NAS solution is right for you. In this guide you'll learn the pros and cons of scale-out and scale-up NAS options, discover six industries that should always use scale-out systems and more. 

This 2012 IT skills and salary report analyzes the responses of over 9,500 IT pros to explore the relationship between training, salary, and an employee’s sense of professional satisfaction. Find out which jobs pay the most and which employees are the most satisfied. 

Despite the fact that BYOD and BYOPC can reduce costs, add IT flexibility, and keep employees happy, they are not without issues. Check out this E-Book from SearchConsumerization.com to learn the promises and pitfalls of BYOD and BYOPC and discover how to successfully embrace them in your organization. 

Hypothetically, SQL Server virtualization will save you money and manpower. However, there are some risky components involved, and a few major scenarios in which SQL Server virtualization won't benefit you. Read this expert e-guide to learn if virtualizing SQL Server is a good idea for your organization and find tips on avoiding potential pitfalls. 

The following five steps are some very effective ways to improve data security in a cost-effective manner and are the first steps toward readying an organization for more robust data protection measures such as DLP. 

With the rise of consumerization and increasing movement of resources to the cloud, access management, enforcement and auditing have become more complex than ever before. And there are still some basic access management challenges that need to be addressed. This paper outlines 5 predictions for 2012 for access management.