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1 - 25 of 442 | Next Page

Accelerate Virtualization Initiatives With Agentless Backup for VMware by Acronis

December 14, 2011 - (Free Research)
Get virtualization enabled with Acronis Backup & Recovery 11, the only solution that seamlessly integrates disaster recovery and data protection for your physical, virtual and cloud. 
(TRIAL SOFTWARE) READ ABSTRACT |

Protect Your Vital Records: Uncover the 5 percent You Can't Afford to Ignore

by Iron Mountain

March 14, 2012 - (Free Research)
This paper will help you discover what your vital records are through a list of questions you should ask yourself in determining which records fall into this category. You also will learn about the inherent risks associated with inadequate preservation and how to implement an effective and efficient vital records program for your organization. 
(WHITE PAPER) READ ABSTRACT |

How to Protect Patents with Fixed Asset Monitoring

by Sage Software

March 09, 2012 - (Free Research)
Read this case study to learn how a research and development company used Sage Fixed Assets to manage their inventory and to: increase productivity with faster access to data; maximize depreciation and tax savings; and gain flexible features that ensure accuracy and timely reports. 
(CASE STUDY) READ ABSTRACT |

ExaGrid: Cost-Effective Disk-Based Backup by ExaGrid Systems, Inc.

April 19, 2011 - (Free Research)
The ExaGrid system is a plug-and-play disk backup appliance that works with existing backup applications. ExaGrid’s patented zone-level deduplication technology minimizes the amount of data to be stored by storing only the unique bytes across backups instead of storing the redundant data. Read on to learn more today! 
(DATA SHEET) READ ABSTRACT |

Secure, Cost-Effective Alternatives to Repurposing Legacy PCs by Teradici Corporation

March 30, 2012 - (Free Research)
This essential resource details how PC-over-IP (PCoIP) zero clients offer a secure, cost-efficient and easily managed alternative to repurposed legacy PCs. Find out how PCoIP zero clients offer superior user experiences without taxing the network by leveraging host side rendering and patented algorithms. 
(WHITE PAPER) READ ABSTRACT |

A Modern Approach to Infrastructure Automation

by HP

October 10, 2011 - (Free Research)
This resource presents a data center infrastructure transformation and modernization solution using a patent-pending, detailed approach to help you draw up an effective plan to create a standardized, highly automated hosting environment, able to support your organization’s business goals. 
(WHITE PAPER) READ ABSTRACT |

Automating Infrastructure and Operations Management with VMware vCenter Operations Management Suite by VMware, Inc.

May 29, 2012 - (Free Research)
Watch this webcast to explore an operations management suite designed to address the challenges associated with managing virtual and cloud infrastructures. Discover the benefits it can offer your organizations and the common virtualization management concerns it can resolve. 
(WEBCAST) READ ABSTRACT |

Improving business processes and customer satisfaction with Cloud Applications by SAP America, Inc.

May 24, 2012 - (Free Research)
Many organizations struggle when it comes to improving sales, driving customer satisfaction, collaborating with business partners, and maximizing value of applications. Access this virtual environment for a bevy of content that can help you conquer your greatest business struggles ranging from optimizing sales to the cloud and beyond. 
(VIRTUAL SEMINAR) READ ABSTRACT |

Ensuring Customer Data Quality for Sales and Marketing by SAP America, Inc.

May 24, 2012 - (Free Research)
This webcast discusses how SAP Business Objects Data Quality Management and SAP CRM can help you enforce data quality and governance, address verification and identifies duplicates to achieve fast time-to-value and cost-effective customer data management. 
(WEBCAST) READ ABSTRACT |

SilkPerformer ensures USA Technologies services meet demand spikes, satisfying customers and end-users by Micro Focus

May 17, 2012 - (Free Research)
USA Technologies sought a solution that offered better QA and testing to meet the expanding demand of transactions at its 48,000 point-of-sale, cashless micro-transaction machines. This paper outlines the solution it chose and how it offers an automated software load and elevated performance testing. Read this to learn more about its benefits. 
(CASE STUDY) READ ABSTRACT |

Business Intelligence Solutions For Financial Services by MicroStrategy Incorporated

December 14, 2011 - (Free Research)
This paper outlines how one specific business intelligence (BI) platform can benefit your financial organization. Read this now and learn how CFO dashboards can be used to measure, monitor and optimize banking performance, why creating a risk intelligent enterprise is critical, how to efficiently manage customers and investments and so much more. 
(WHITE PAPER) READ ABSTRACT |

Teachable moments, from IT consumerization to the cloud

by Dell and VMware

May 01, 2012 - (Free Research)
In this exclusive podcast, listen as Steve Mallard, IT manager and computer IT master teacher at the Tennessee Technology Center, discusses IT consumerication and Mallard's advice on how to prepare students for careers in IT. 
(PODCAST) READ ABSTRACT |

Turn your business into a social powerhouse by Alfresco Software

May 03, 2012 - (Free Research)
This informative webcast discusses how to harness the power of social media and provides a demonstration of Alfresco's enterprise content management tool. 
(WEBCAST) READ ABSTRACT |

SearchCRM.com E-Guide: Real-world mobile CRM case studies by SAP America, Inc.

May 10, 2012 - (Free Research)
This expert e-guide looks at two real world case studies of how businesses used mobile technology to improve CRM. 
(EGUIDE) READ ABSTRACT |

Service. Smarter. Redefining commerce in the age of the customer by IBM

May 01, 2012 - (Free Research)
Access this white paper to discover how a better, smarter approach to commerce can eliminate the potential for unhappy customers and improve your reputation and brand. In today’s highly competitive marketplace, ensuring your customers are satisfied with your services is worth the extra effort. 
(WHITE PAPER) READ ABSTRACT |

Defining the 21st Century salesperson by SAP America, Inc.

May 15, 2012 - (Free Research)
This expert white paper from Forrester Research discusses how the role of the sales person has changed in today's digital world and the four types of salespeople in the 21st century. 
(WHITE PAPER) READ ABSTRACT |

Sell. Smarter. Redefining commerce in the age of the customer by IBM

May 01, 2012 - (Free Research)
Discover innovative commerce technologies designed to enable businesses to sell smarter and transform buyers into loyal, returning customers. Uncover the 6 key selling areas these strategies target, including cross-channel selling, payments and settlements, store solutions, distributed order management, and more. 
(WHITE PAPER) READ ABSTRACT |

Buy. Smarter. Redefining commerce in the age of the customer by IBM

May 01, 2012 - (Free Research)
Access this white paper to discover a smart approach to commerce. In this era of the empowered consumer, customer relationship management is a vital to your enterprises success. Discover a smarter commerce strategy that enables you to reduce, or avoid, the potential for unsatisfied customers. 
(WHITE PAPER) READ ABSTRACT |

Customer Experience Exchange E-Zine: Taking a swing at social CRM by SearchCRM

May 16, 2012 - (Free Research)
This edition of the CEM e-zine examines the role social media can play in your company. Learn how Major League Baseball is capitalizing on this revolution to fill its stands even during the darkest of times of the season, why Pinterest is such a success and how Dell measures it's social media success by tracking 22,000 daily online comments. 
(EZINE) READ ABSTRACT |

Building the Contact Center of the Future by inContact

May 15, 2012 - (Free Research)
This comprehensive white paper discusses the future of contact centers. From tools to strategy this paper covers all you need to know about ensuring that your customer service stays up to date. 
(WHITE PAPER) READ ABSTRACT |

Top 5 Ways to Make IVR Work For You and Your Customers by inContact

January 18, 2012 - (Free Research)
This white paper describes five tips and challenges for using Interactive Voice Response (IVR) systems. 
(WHITE PAPER) READ ABSTRACT |

Best Practices for Transforming to a Multi-Channel Contact Center by inContact

January 18, 2012 - (Free Research)
Read this white paper to get a framework, plan and recommended best practices for transforming your siloed contact centers into a multi-channel servicing environment. 
(WHITE PAPER) READ ABSTRACT |

Have You Earned Your Customers’ Trust? by inContact

January 16, 2012 - (Free Research)
Companies need to take their customer experience to the next level. This means being more responsive and proactive, delivering consistently on brand promises, listening to customers and acting on that insight. Read on to learn why customer trust is critical to your business and how to successfully build your customer's trust. 
(WHITE PAPER) READ ABSTRACT |

Transforming the Customer Experience: How Four Contact Centers Did It Successfully by inContact

September 15, 2011 - (Free Research)
If your organization isn't on the cloud yet when it comes to customer service, then you may be severely disadvantaged. Competition for customer service is increasing and your company needs all the latest tools to stay ahead of the game. Read this white paper to learn how four contact centers adopted agile cloud-based computing technologies. 
(WHITE PAPER) READ ABSTRACT |

Maximize the Customer Experience: Balancing the Service Level Mix in the Call Center by inContact

January 10, 2011 - (Free Research)
Supported by insights from Peppers & Rogers Group and inContact, this white paper will explore the benefits of applying the right mix of self-service and agent-assisted support to meet customer expectations effectively and maximize business outcomes. 
(WHITE PAPER) READ ABSTRACT |

1 - 25 of 442 | Next Page

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