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WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc. (E-mail this company)

WebFOCUS is a comprehensive and fully integrated enterprise business intelligence platform. It sets the standard for enterprise business intelligence by scaling to support every level of the global organization – executive, analytical, & operational – and make data available, accessible, and meaningful to every person or application that needs it.

(SOFTWARE PRODUCT)

IBM SPSS Predictive Operational Analytics by IBM

May 09, 2012 - (Free Research)

Operational dexterity is essential in today's globally competitive business environment. A predictive analytics solution can help you achieve this level of agility. This webcast from IBM outlines a predictive operational analytics option that enables you to capture and integrate data to determine future outcomes and make better decisions.

(WEBCAST)

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Operational Intelligence - Boosting Performance with 'Right Time' Business Insight by IBM

January 24, 2012 - (Free Research)

This report from Aberdeen looks at how leading companies are using business intelligence (BI) to achieve superior performance in sales management, customer service and financial efficiency. Read how your organization can achieve similar performance by following specific steps and actions.

(WHITE PAPER)

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Operational Analytics: Putting Analytics to Work in Operational Systems by Oracle Corporation

March 06, 2012 - (Free Research)

Download this white paper for a better understanding of how to use analytics to improve your day-to-day business operations.

(WHITE PAPER)

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Reducing risk, enhancing analysis with operational risk management solutions

by IBM

February 15, 2012 - (Free Research)

The Solvency II Directive was rolled out to protect consumers by promising that insurance companies maintain sufficient funds to meet all claims. Complying with the risk management portion of the initiative can be difficult for insurance companies. This paper details how Unum implemented an operational risk management solution to address this.

(WHITE PAPER)

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Operational EIM Cost Calculator by SAP America, Inc.

May 16, 2012 - (Free Research)

This operational costs calculator can show you just how much unreliable data is costing your business.

(ASSESSMENT TOOL)

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Decision Management Systems: A practical guide to using business rules and predictive analytics by IBM

October 24, 2011 - (Free Research)

In this book, James Taylor, decisions management systems expert, explores how to use your decision management systems to drive unprecedented levels of business value.

(BOOK)

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Succeeding with Data Virtualization - High Value Use Cases for Operational and Data Management Data Services by Denodo Technologies

March 30, 2012 - (Free Research)

This paper discusses virtual data services for operational business processing and data management as well as successful virtualization use cases.

(WHITE PAPER)

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FCR Done Right! by Enkata Technologies

April 26, 2012 - (Free Research)

Access this white paper to learn how to build an operational FCR program without sacrificing your budget.

(WHITE PAPER)

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Knowledge-Infused Customer Relationship Management: A Game-Changing Investment for Customer Support by Oracle Corporation

November 16, 2011 - (Free Research)

Most customer service organizations have recently seen operational budgets cut by nearly 20%. In addition, the goal of maintaining quality customer service has become more difficult to achieve. Organizations must now deliver the same levels of service with fewer resources. Can it be done? Read on, and find out how.

(WHITE PAPER)

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Keep Your Customer Retention High with Transaction Integrity

by Iron Mountain

March 14, 2012 - (Free Research)

Read this insightful paper now to learn about the challenges surrounding the proper management of transaction documents, the benefits of optimized transaction protection and leveraging partners for storage and retrieval, individual case studies and so much more.

(WHITE PAPER)

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Next Contact Avoidance:A Pre-Emptive Strategy for Customer Satisfaction by Enkata Technologies

April 26, 2012 - (Free Research)

This paper discusses using predictive analytics to improve customer satisfaction.

(EBOOK)

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Healthcare Analytics Expert Panel: A Deeper Dive by IBM

March 16, 2012 - (Free Research)

This is a rare chance to gain new perspectives on the challenges AND innovations in the healthcare industry today and how ACM and content analytics can are helping health care providers and payers gain better insights into clinical decisions and operational processes.

(WEBCAST)

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Cloud Cover for the Call Center: Meeting Demands Intelligently and Efficiently by Oracle Corporation

March 01, 2012 - (Free Research)

This paper covers many of the complications and complexities of managing a call center. It explores the various solutions available and offers pros and cons to each of the options. It shows the positive financial impact picking the right choice can have.

(WHITE PAPER)

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Increasing Availability and Improving Performance of Your WebSphere Infrastructure by CA Technologies.

November 2008 - (Free Research)

Companies are successfully leveraging IBM's Smart SOA™ Approach based on IBM's experience of working with more than 6550 customers worldwide.

(WEBCAST)

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An Extensive ERP Search Delivers Load Trail a Company Built for the Long Haul: IQMS by IQMS

March 2012 - (Free Research)

Access this brief white paper for a case study on how Load Trail improved its customer relationships and lowered labor costs with a new ERP software system.

(CASE STUDY)

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Is a Data Warehouse the Only Option for Business Intelligence? by Information Builders Inc. (E-mail this company)

October 2007 - (Free Research)

While data warehouses are important for many types of analytical systems, they aren’t always necessary. Building a data warehouse can dramatically increase the cost of a BI project. This paper describes data warehouses, along with many other options for placing relevant, timely information in the hands of business users.

(WHITE PAPER)

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10 Places SAP® Customers Can Reduce Data Management Costs by Winshuttle, LLC

May 2012 - (Free Research)

Read this white paper to find 10 cost areas that can be reduced by automation in SAP ERP software enabling businesses to abide by the recent trend to “do more with less”.

(WHITE PAPER)

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A Total Cost of Ownership Analysis of SAP's Business Communications Management Solution by SAP America, Inc.

March 2012 - (Free Research)

Read this paper to learn why an all-Internet Protocol (IP)-based contact center solution such as the SAP Business Communication Management (BCM) is attractive to administrators seeking to lower call costs, reduce hardware needs, and improve the operational performance of multiple centers and communication channels.

(WHITE PAPER)

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Provergent Suite - Telecom Order & Inventory Software by Digital Fairway, Inc.

The Provergent Communication Asset Management Suite helps to manage the planning, procuring, provisioning, auditing & delivering of communications services. Provergent allows you to build accurate & easy to manage centralized inventories, backed up by automated provisioning processes to manage all moves, adds, changes & deletes in the inventory.

(SOFTWARE PRODUCT)

Security - Pix 500 Series Firewalls by Cisco Systems

The world-leading Cisco PIX Security Appliance Series provides robust, enterprise-class, integrated network security services including stateful inspection firewalling, protocol and application inspection, virtual private networking, in-line intrusion protection, and rich multimedia and voice security-in cost-effective, easy-to-deploy solutions.

(HARDWARE PRODUCT)

TOGAF® and SABSA® Integration by ComputerWeekly.com

October 2011 - (Free Research)

This paper from the Open Group, documents an approach to enhance the TOGAF enterprise architecture methodology with the SABSA security architecture approach to create one holistic architecture methodology.

(IT BRIEFING)

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Five Best Practices to Optimize Server Infrastructure Costs With Virtualization by Dell and Microsoft

November 2009 - (Free Research)

Operational cost savings have proved elusive for many customers adopting virtualization, either in-house or with outsourcers. However, some customers have achieved significant cost efficiencies thanks to five best practices that are surprisingly high-level in approach. Read this Gartner report to learn key findings and recommendations.

(ANALYST REPORT)

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Optimize Supplier Data for Better Procurement Decisions by SAP America, Inc.

May 2012 - (Free Research)

This video discusses how you can avoid the pitfalls of poor information management and optimize supplier data for improved procurement, visibility, compliance and accuracy.

(WEBCAST)

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Customers speak about the value of HP Converged Infrastructure. by HP & Intel

May 2012 - (Free Research)

Access this video to discover how your organization can benefit from converged infrastructure. Discover strategies to reduce operational costs, deploy servers more quickly and provide more efficient services.

(VIDEO)

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