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Cisco Secure Wireless Office Solution for SMBs by Cisco Systems, Inc..
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Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc..
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WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc..
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P2V Benefits: Moving Servers From the Physical to the Virtual World Cuts Costs, Saves Space and Parallels Green Initiatives by CDW Corporation

September 08, 2009 - (Free Research)
Virtualization basically means inserting a software layer between your hardware and your operating system. This decouples the operating system from the hardware and allows you to run many operating systems at the same time on top of that same physical piece of hardware. Read this short paper to learn about the benefits of using virtual servers. 
(WHITE PAPER) READ ABSTRACT |

SUSE Linux Enterprise Point of Service Data Sheet by SUSE

June 07, 2012 - (Free Research)
This white paper outlines an enterprise-class Linux operating system that increases the flexibility and reliability of your IT environment. Inside, discover the top benefits of this system that is tailored specifically to meet your needs. 
(WHITE PAPER) READ ABSTRACT |

A Smarter Approach to WAN Optimization by Exinda Networks

May 27, 2009 - (Free Research)
Network managers and administrators face the daunting task of effectively monitoring and managing network resources while meeting user expectations for network performance across the WAN. At the same time, they have to reduce operating costs and do more with less. Read on to learn how a unified performance management (UPM) solution can help. 
(WHITE PAPER) READ ABSTRACT |

Technology industry at the cross-roads: Transforming quote-to-cash operations by ComputerWeekly.com

March 06, 2013 - (Free Research)
This report from PwC, highlights the urgency for technology companies to reinvent their existing operating models to meet the fast-changing buying process. 
(ESSENTIAL GUIDE) READ ABSTRACT |

Vista SP1: What You Need to Know before You Deploy by Global Knowledge

December 2008 - (Free Research)
The release of Windows Vista SP1 enables customers to take advantage of improvements that Microsoft and its partners have developed. It's a continuation of Microsoft and its partners' drive to provide the best experience possible. 
(WHITE PAPER) READ ABSTRACT |

Eight Essential Steps: Moving the Contact Center Beyond Operational Efficiency to Business Effectiveness by Aspect

August 2010 - (Free Research)
This paper explains how to move the contact center beyond operational efficiency to business effectiveness and provides best practices employed by businesses that already operate their contact centers as profit centers and touching on the technology that makes it possible. Read on to learn how to transform your contact center into a profit center. 
(WHITE PAPER) READ ABSTRACT |

Technology industry at the cross-roads: Transforming quote-to-cash operations by ComputerWeekly.com

March 2013 - (Free Research)
This report from PwC, highlights the urgency for technology companies to reinvent their existing operating models to meet the fast-changing buying process. 
(ESSENTIAL GUIDE) READ ABSTRACT |

How Your Operating System Choice Impacts Business and IT Investments by Oracle Corporation UK Ltd

October 2010 - (Free Research)
Choosing the right operating system and pairing it with the right hardware matters to your customers and business. Read this white paper to learn about the significant technical, administrative, and cost benefits of upgrading from Solaris 8 or 9 to Oracle Solaris 10. 
(WHITE PAPER) READ ABSTRACT |

Client LifeCycle demo by Centennial-Software

July 2008 - (Free Research)
Enteo has developed a full set of integrated products to manage each step in the system lifecycle; together, they comprise the most efficient solution portfolio in the area of system management today. 
(DEMO) READ ABSTRACT |

Roadmap for Implementing a Multi-Site IP Contact Center by Avaya Inc.

May 2008 - (Free Research)
Explore a three-part guide to identifying the potential presented by Internet Protocol (IP), building a business case for migration to IP and ultimately designing and implementing an IP infrastructure. 
(WHITE PAPER) READ ABSTRACT |

7 Things ISVs Must Know About Virtualization by VMware, Inc.

July 2010 - (Free Research)
This white paper focuses on the specific benefits virtualization can bring to an ISV’s business and their customers. Learn the seven advantages software vendors can obtain by supporting their application with virtualization. 
(WHITE PAPER) READ ABSTRACT |

Cisco Systems GigaStack Gigabit Interface Converter by Cisco Systems, Inc.

The GigaStack GBIC offers wiring closet deployment flexibility through its dual operating modes. 
(HARDWARE PRODUCT)

Small Business Networking: The Basics by Cisco Systems, Inc.

February 2009 - (Free Research)
Small business networking begins with a secure, reliable, fast data network foundation. This paper fleshes out 7 ways small business networking can transform your company. 
(WHITE PAPER) READ ABSTRACT |

Optim™ Data Privacy Solution by IBM

The Optim™ Data Privacy Solution de-identifies application data so that it can be safely used in testing or training environments. By substituting fictionalized yet realistic data for confidential information, Optim enables sites to test effectively while supporting privacy compliance initiatives. 
(SOFTWARE PRODUCT)

Executive Brief Digital Transformation: Creating New Business Models Where Digital Meets Physical by IBM

November 2011 - (Free Research)
As businesses embrace the digital revolution, they're rethinking what customers value most and creating operating models that take advantage of what’s newly possible for competitive differentiation. This report is designed to provide senior executives with analysis and insight on how fast and how far to go on the path to digital transformation. 
(WHITE PAPER) READ ABSTRACT |

Oracle Database 11g on Windows: Development and Deployment by Oracle Corporation

March 2008 - (Free Research)
This white paper focuses specifically on .NET development with the Oracle database and Oracle database server integration with Windows. 
(WHITE PAPER) READ ABSTRACT |

Using Encrypting File System to Protect Microsoft Dynamics CRM Data on a V3c Client Running Windows XP Professional by Microsoft

June 2007 - (Free Research)
This white paper explains how to use Encrypting File System (EFS), a feature that is provided by default in the Windows® operating system, to protect data in Microsoft Dynamics CRM clients for Outlook Compatibility Update running on Windows XP Professional Service Pack 2 (SP2). 
(WHITE PAPER) READ ABSTRACT |

How Customers Are Cutting Costs and Building Value with Microsoft Virtualization by Microsoft

November 2008 - (Free Research)
Virtualization provides powerful, tangible ways to streamline many traditionally time-consuming processes and minimize the resources needed to deploy and manage IT resources. This white paper examines how Microsoft® customers are using virtualization technology to simplify their IT infrastructure, IT processes, and save money. 
(WHITE PAPER) READ ABSTRACT |

Wireless - Aironet 350 Series by Cisco Systems

The Cisco Aironet 350 Series of wireless LAN (WLAN) products leads the industry in performance, security, and reliability with cost effective solutions for the enterprise and small and medium-sized businesses. The Cisco Aironet 350 Series access point provides an ideal solution for customers who desire a non-upgradable IEEE 802.11b solution. 
(HARDWARE PRODUCT)

Managed Public Key Infrastructure: Securing Your Business Applications by VeriSign EMEA

December 2005 - (Free Research)
The VeriSign® Managed PKI service is an outsourced offering that enables enterprises of any size to rapidly and confidently deploy PKI services. It alleviates the burden of planning, building, and maintaining a PKI, while allowing enterprises to maintain internal control over digital-certificate issuance, suspension, and revocation. 
(WHITE PAPER) READ ABSTRACT |

Comparing the total Cost of ownership of TDM and SIP Contact Centers by Genesys

November 2012 - (Free Research)
This resource compares the total cost of ownership of traditional Time Division Multiplex (TDM) and Session Initiation Protocol (SIP) contact centers. Read on to learn how the right contact center infrastructure can lead the way for success. 
(WHITE PAPER) READ ABSTRACT |

Customer Experience Exchange E-Zine: Taking a swing at social CRM by SearchCRM

May 2012 - (Free Research)
This edition of the CEM e-zine examines the role social media can play in your company. Learn how Major League Baseball is capitalizing on this revolution to fill its stands even during the darkest of times of the season, why Pinterest is such a success and how Dell measures it's social media success by tracking 22,000 daily online comments. 
(EZINE)

Customer Experience Exchange E-Zine: Issue 3 by SearchCRM

March 2012 - (Free Research)
In this third edition of the Customer Experience Exchange e-zine, Chris Maxcer delves into world of incorporating team-building activities into contact center agents' schedules, Vangie Beal discusses Dell's six-year investment in social media and Anna Fiorentino writes about why customer loyalty has dipped nearly 10%. 
(EZINE)

The Unique Requirements of Product Data Quality by Silver Creek Systems

July 2008 - (Free Research)
TDWI explores traditional approaches to data quality, which focus on well structured data, and shows why these do not work with less structured product data. Read about Product Data's unique requirements and how to address them. 
(WHITE PAPER) READ ABSTRACT |

ImageMC++ by Viking Software Solutions

ImageMC++ is a highly advanced solution designed to maximize the auto-adjudication of claims. The rapid availability of electronic image and data, coupled with extensive rules-base processes, accelerates the handling of those claims that do not immediately auto-adjudicate and improves the efficiency of customer service functions. 
(SOFTWARE PRODUCT)

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