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But, Will Customer Measurement Improve Our Profits? by Mindshare Technologies

March 05, 2008 - (Free Research)
The purpose of this paper is to outline the basics of the correlation between loyalty and profits and to present the case for continuous customer and employee feedback. 
(WHITE PAPER) READ ABSTRACT |

The Social Customer ebook "Rethinking Customer Service: The Call Center as Corporate Information Hub" by SAP America, Inc.

December 31, 2011 - (Free Research)
This e-book looks at how the call center in particular can help drive a proactive, rather than reactive, approach to business. Experts from the call center world share strategies and mindset shifts that must take place as customers demand more and more information about the products and services that they consume. 
(WHITE PAPER) READ ABSTRACT |

Field Measurements of Ethernet Performance by Fluke Networks

April 13, 2010 - (Free Research)
Various metrics can quantify and characterize network performance. Test plans can be written to satisfy varying organizational objectives. This white paper will describe advancements in field measurement of end-to-end Ethernet performance. 
(WHITE PAPER) READ ABSTRACT |

To SaaS or Not to SaaS: Making Your Digital Measurement Count by Unica Corporation - An IBM Company

September 23, 2010 - (Free Research)
Read To SaaS or Not to SaaS: Make Your Digital Measurement Count by Eric Peterson to choose wisely. 
(WHITE PAPER) READ ABSTRACT |

Leveraging Social Media to Drive Retail Sales and Enhance Customer Experience by Wipro Technologies

December 17, 2009 - (Free Research)
Read this article for an examination of three considerations for social media: social media driving revenue, customer experience and tracking and using social media measurement tools. 
(WHITE PAPER) READ ABSTRACT |

Establishing a Culture of Measurement - A Practical Guide to Business Intelligence by Information Builders Inc. (E-mail this company)

March 2006 - (Free Research)
BI empowers companies with the ability to offer products and services at the lowest cost and with the greatest amount of efficiency and productivity possible- while returning the highest revenues and profits. Learn how BI can help you to establish a culture of measurement and begin a powerful cycle of continued improvement within your organization. 
(WHITE PAPER) READ ABSTRACT |

6 Key Metrics for Measuring Lean Success by Infor

September 2008 - (Free Research)
This webcast by IndustryWeek discusses the key metrics your company can use to help ensure you accomplish you lean goals. It brings together members of the manufacturing community to discuss strategic and operational initiatives. 
(WEBCAST) READ ABSTRACT |

Red Hat Enterprise Linux 6 Scalability by DLT Solutions.

March 2011 - (Free Research)
Scalability is one of the areas of focus in Red Hat Enterprise Linux 6. The importance of scalability is driven by the convergence of several factors, which have combined to create a strong customer demand for a high performance, production ready Linux infrastructure. Read this paper to learn more about scalability and Red Hat Enterprise Linux 6. 
(WHITE PAPER) READ ABSTRACT |

Linux Related Technical Support Study by SUSE

August 2010 - (Free Research)
When it comes to technical support services, not all Linux offerings are created equal. This white paper evaluates three leading Linux vendors on several critical support capabilities, including ease of access to services, knowledge and expertise, and speed and effectiveness of resolution. 
(WHITE PAPER) READ ABSTRACT |

True Enterprise-Quality Linux Support: Edison Group White Paper by Oracle Corporation

November 2008 - (Free Research)
This white paper discovers how organization can increase operational efficiency while cutting costs with Oracle Unbreakable Linux, a support program that delivers enterprise-quality support for Linux at a lower cost. 
(WHITE PAPER) READ ABSTRACT |

Oracle Unbreakable Linux: An Overview by Oracle Corporation

December 2008 - (Free Research)
This white paper reviews support programs that address common problems on three Linux architectures: x86, x86-64, and Linux Itanium. Learn how to execute bug fixes and lower the risk of applying patches. 
(WHITE PAPER) READ ABSTRACT |

File Security for Linux/BSD/Solaris: Antivirus Protection for your servers by ESET

March 2011 - (Free Research)
ESET File Security provides Linux, BSD and Solaris file servers with on-demand and on-access protection from known and emerging viruses, worms, trojans, spyware, rootkits and other Internet threats. 
(DATA SHEET) READ ABSTRACT |

ESET File Security for Linux/BSD/Solaris by ESET

August 2010 - (Free Research)
Increasing volumes of malicious software are launched daily to steal passwords or sensitive corporate and customer information. ESET File Security provides Linux, BSD and Solaris file servers with on-demand and on-access protection from known and emerging viruses, worms, trojans, spyware, rootkits and other Internet threats. 
(DATA SHEET) READ ABSTRACT |

Understanding the evolution of Linux Support Models by SUSE

March 2010 - (Free Research)
Many Linux distribution vendors fail to provide the support these types of environments depend on to function properly. This white paper provides detailed commentary from your peers on how they plan on addressing this issue and their perspectives on expanded support services. 
(WHITE PAPER) READ ABSTRACT |

Migrate From Unix To Linux In Six Steps by Red Hat and JBoss

August 2009 - (Free Research)
CIOs are increasingly aware that the Linux® platform offers a low-risk, robust, and value-for-money alternative to traditional UNIX® platforms. This whitepaper will list and describe a simple, six-step process for migrating from UNIX to Linux. 
(WHITE PAPER) READ ABSTRACT |

Oracle Unbreakable Linux: True Enterprise-Quality Linux Support by Oracle Corporation

December 2008 - (Free Research)
Read this white paper for tips on selecting the best support approach for your IT shop's Linux platform. You'll learn about various options and the essential components of a successful support system. 
(WHITE PAPER) READ ABSTRACT |

Autodata Norge AS Success Story by SUSE

June 2012 - (Free Research)
Access this case study to see how one organization chose to run mainframe workloads on Linux servers to create a more stable and flexible IT environment. Learn how your organization can reduce software and maintenance costs with Linux. 
(WHITE PAPER) READ ABSTRACT |

Adding Business Value With Cross-Platform Solutions: Linux running on IBM Servers by IBM

October 2008 - (Free Research)
This IDC White Paper is based on research data collected at a dozen customer sites in the United States, Canada, and Europe, all with mixed server platforms, to find the technical and business outcomes from deploying cross-platform Linux solutions on IBM servers. This paper presents the key findings of a return on investment (ROI) analysis. 
(WHITE PAPER)

HRG Assessment - Linux Migration by Red Hat & IBM

November 2010 - (Free Research)
The migration from proprietary UNIX and legacy hardware and software-based environments to Linux on x86 Intel architecture (IA) is an effective way to take cost and complexity out of IT. 
(WHITE PAPER) READ ABSTRACT |

Comparing HP-UX 11i v3 and Linux for Hosting Critical Workloads by HP & Intel®

February 2011 - (Free Research)
This white paper presents a technical comparison of HP-UX 11i v3, Red Hat Enterprise Linux 5 (RHEL 5), and SUSE Linux Enterprise Server 11 (SLES 11) operating systems, focusing on their functional capabilities in terms of scalability, virtualization, reliability, and security. 
(WHITE PAPER) READ ABSTRACT |

WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc. (E-mail this company)

WebFOCUS is a comprehensive and fully integrated enterprise business intelligence platform. It sets the standard for enterprise business intelligence by scaling to support every level of the global organization – executive, analytical, & operational – and make data available, accessible, and meaningful to every person or application that needs it. 
(SOFTWARE PRODUCT)

Improving Web Application Performance for Your End-Users: Creating a Better Customer Experience by Gomez

April 2008 - (Free Research)
This report analyzes why data from the full range of Last Mile connections gives companies a strategic advantage in the hyper-competitive online marketplace. 
(WHITE PAPER) READ ABSTRACT |

Software Development and Delivery Performance Measurement and Management: Optimizing Business Value in Software by IBM

April 2009 - (Free Research)
Read this paper to gain insight into a new performance measurement and management solution that identifies business outcomes and aids decision makers in leveraging the software delivery process to drive innovation and accomplish competitive differentiation. 
(WHITE PAPER) READ ABSTRACT |

ACP- The Truth About Power Consumption Starts Here by Dell, Inc. and AMD

August 2011 - (Free Research)
Based on customer demands, one company as developed a new metric designed to give customers a more accurate idea of the power consumed by the processor, thus enabling the customer to more accurately plan for future power budgets. 
(WHITE PAPER) READ ABSTRACT |

SUSE Linux Enterprise Point of Service Data Sheet by SUSE

June 2012 - (Free Research)
This white paper outlines an enterprise-class Linux operating system that increases the flexibility and reliability of your IT environment. Inside, discover the top benefits of this system that is tailored specifically to meet your needs. 
(WHITE PAPER) READ ABSTRACT |

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