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1 - 25 of 460 | Next Page

The Five Fundamentals for a Successful FCR Program by Enkata Technologies
April 25, 2012 - (Free Research)
This paper outlines the five fundamentals for a successful FCR program. 
(WHITE PAPER) READ ABSTRACT |

Customer Experience Exchange E-Zine: Issue 3 by SearchCRM
March 20, 2012 - (Free Research)
In this third edition of the Customer Experience Exchange e-zine, Chris Maxcer delves into world of incorporating team-building activities into contact center agents' schedules, Vangie Beal discusses Dell's six-year investment in social media and Anna Fiorentino writes about why customer loyalty has dipped nearly 10%. 
(EZINE) READ ABSTRACT |

Finding the Cure for Order Processing Pain in the Life Sciences Industry by Esker Inc.
May 18, 2012 - (Free Research)
This white paper takes an exclusive look at how pharmaceutical and medical device companies are overcoming their order processes challenges by making smart use of their technology, understanding the true cost of manual transactions, and automating their processes. 
(WHITE PAPER) READ ABSTRACT |

BI Trends and Strategies E-Zine Issue 5 by SearchBusinessAnalytics
May 03, 2012 - (Free Research)
There may be a lot of recent innovations to data technologies but the best approach is to determine whether you can utilize these new tools for your current BI, analytics and data management strategies. This issue of BI Trends + Strategies features advice from industry experts including, Claudia Imhoff, Colin White, and Lyndsay Wise. 
(EZINE) READ ABSTRACT |

Circumstances and Customers Have Changed: Has Your Loyalty Program Kept Pace? by Oracle Corporation
October 02, 2009 - (Free Research)
This white paper highlights some of the issues that reduce or increase the effectiveness of customer loyalty programs and suggests a solution that offers tips for building a more loyal customer base. 
(WHITE PAPER) READ ABSTRACT |

BI Trends and Strategies E-Zine Issue 4 by SearchBusinessAnalytics
April 11, 2012 - (Free Research)
This edition of BI Trends & Strategies features a lead article by SearchCIO.com's Linda Tucci, who offers a helping hand in the quest to dismantle the dreaded data silo. The second piece outlines mobile BI, including a reference to Apple's iPad, and the final article delves into the world of performance management. 
(EZINE) READ ABSTRACT |

Sales Performance Optimization: 2007 Survey Results and Analysis by CA Technologies.
September 2008 - (Free Research)
This report represents the summary findings of our thirteenth annual survey of challenges impacting sales performance today. 
(WHITE PAPER) READ ABSTRACT |

ALM and Agile Strategies Issue 2 by SearchSoftwareQuality.com
April 2012 - (Free Research)
Application lifecycle management (ALM) is what keeps the latest software tools working, and Agile ALM provides transparency and improved communications between teams and stakeholders. This exclusive e-zine discusses the latest collaboration tools for ALM and software configuration management (SCM). 
(EZINE) READ ABSTRACT |

SharePoint Insider: Vol. 5, Issue 2 by SearchContentManagement
March 2012 - (Free Research)
This edition of SharePoint Insider offers insight on how to keep workers across the world connected and tips on how to overcome the potential pitfalls of doing so. It also details how you can take collaboration to the next level by creating an extranet environment that extends SharePoint 2010's capabilities to customers and busines partners. 
(EZINE) READ ABSTRACT |

Reduce Your Costs: Eliminate Critical Security Vulnerabilities with Development Testing by Coverity
November 2011 - (Free Research)
In this white paper, learn how Coverity is providing software developers with actionable information that enables them to manage security and quality defects early in the lifecycle, in their existing workflow, without requiring them to become security experts. 
(WHITE PAPER) READ ABSTRACT |

Improving Sales Effectiveness In a Buyer's Market by SAP America, Inc.
April 2012 - (Free Research)
This paper seeks to get to the bottom of gaps in CRM initiatives, identifying specific changes that have occurred in the process, areas where it is falling short and other tidbits to consider as your strategies move forward. Read this and gain insight into the results of a survey conducted amongst 160 firms with annual revenues of $250 million. 
(WHITE PAPER) READ ABSTRACT |

The Intersection of Big Data and Data Warehousing by Talend
April 2012 - (Free Research)
Big data can present big problems. Just ask expert Wayne Eckerson, who takes some time in this first installment of a two-part video series to discuss the common issues surrounding the management of big data growth in a data warehouse. Learn why big data is more pivotal than ever, how you can gain a competitive advantage by analyzing it and more. 
(VIDEO) READ ABSTRACT |

Overcoming challenges with data governance programs by DataFlux Corporation
April 2012 - (Free Research)
This e-guide provides two articles from our award-winning editorial team on how to overcome data governance program issues and best practices for applying on-going data governance tactics. 
(EGUIDE) READ ABSTRACT |

Making a Single View of the Customer Work by DataFlux Corporation
June 2011 - (Free Research)
As many executives embrace the idea of a true “single version of the truth” about their customers, they face the fact that their data warehouse and CRM systems, however successful, haven’t reached this goal. 
(WHITE PAPER) READ ABSTRACT |

Service Desk Consolidation Cuts Costs and Increases Service Quality by BMC Software, Inc.
June 2009 - (Free Research)
The service desk is the last place you should try to cut back. For external-facing organizations, quality support keeps customer loyalty and repeat business high and ensures that partners and suppliers can do business with you cost effectively. Read this white paper to discover the path to proper service desk consolidation and its many benefits. 
(WHITE PAPER) READ ABSTRACT |

Optimizing Web-to-Mainframe Performance of Critical Business Services by IBM
June 2008 - (Free Research)
Sign up today for this valuable webcast to learn how integrated Web-to-mainframe performance management can help you achieve higher levels of availability, performance and customer success rates. 
(WEBCAST) READ ABSTRACT |

Securing Sensitive Information: An Examination of Information Security Issues, Methods and Securing Data With LTO-4 Tape Drive Encryption by Hewlett-Packard Company
July 2009 - (Free Research)
Each month many companies, big or small, well known or unknown, experience a data security loss with the potential exposure of thousands to millions of sensitive customer or employee records. This brief examines cryptographic methods, specifically tape data encryption, to combat such security losses. 
(ANALYST BRIEF) READ ABSTRACT |

Social Media in Investment Management White Paper by Advent Software, Inc
December 2011 - (Free Research)
View this paper to explore compliance challenges of the top 4 social media outlets, best practices for developing a comprehensive social media policy and more. 
(WHITE PAPER)

Encryption Key Management: A Technical White Paper by Quantum Corporation
October 2007 - (Free Research)
Securing data from unauthorized access is a critical issue for businesses in all industries. Regulatory compliance and customer loyalty all depend on keeping sensitive information safe and secure. Businesses must take steps to improve data confidentiality and integrity. 
(WHITE PAPER) READ ABSTRACT |

Encryption Key Management: A Technical White Paper by Quantum Corporation
October 2007 - (Free Research)
Securing data from unauthorized access is a critical issue for businesses in all industries. Regulatory compliance and customer loyalty all depend on keeping sensitive information safe and secure. Businesses must take steps to improve data confidentiality and integrity. 
(WHITE PAPER) READ ABSTRACT |

Securing Data Stored on Tape with Encryption: How to Choose the Right Encryption Key Management Solution by Quantum Corporation
October 2008 - (Free Research)
Q-EKM software, is designed to generate and communicate encryption keys and it is a proven, easy-to-use, library-managed encryption solution designed to protect sensitive data throughout the enterprise. 
(WHITE PAPER) READ ABSTRACT |

Assuring Regulatory Compliance in Your Mainframe Environment by IBM
June 2008 - (Free Research)
In this webcast you will get an over of the regulatory context and the issues compliance raises for the IBM mainframe environment. 
(WEBCAST) READ ABSTRACT |

Computer Weekly - 29 May 2012: Where next for HP? by ComputerWeekly.com
May 2012 - (Free Research)
In this week’s Computer Weekly, after HP announced 27,000 job cuts worldwide, we examine how the IT giant is changing its strategy and what it means for customers. We talk to the one-man team that runs IT for a global firm employing 1,600 people. And Virgin Atlantic's CIO explains why mobile apps are such a high priority. Read the issue now. 
(EZINE) READ ABSTRACT |

See into Your IT Future with Real-time, Automated ITSM by CA Technologies.
May 2012 - (Free Research)
Access this brief webcast to discover an innovative new IT Service Management software (ITSM) designed to enable enterprises to quickly recognize, respond to, and resolve ITSM issues through automation and end-to-end visibility – as well as identify potential problems and resolve them before they affect the business. 
(WEBCAST) READ ABSTRACT |

International Sports Event Wins with Network Monitoring by HP & Intel
June 2011 - (Free Research)
Access this customer case study and discover how an organization within the entertainment industry deployed HP software to implement a network monitoring solution to reduce network outage risks and performance issues for flawless operations. 
(CASE STUDY) READ ABSTRACT |

1 - 25 of 460 | Next Page

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