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How to Start Your Big Data Journey by IBM

June 12, 2013 - (Free Research)
Big data is not just about technology. It's about the value you can extract and the problems you can solve with the technology. This webcast explores five use cases that are excellent starting points for beginning the big data journey. Watch now to learn how to leverage big data technology and strategy for success. 
(WEBCAST) READ ABSTRACT |

Celina Insurance Group Streamlines Collaborative Processes with Agents to Stay ahead of the Competition by IBM

March 13, 2009 - (Free Research)
Read this case study to see how Celina Insurance Group implemented a collaborative extranet based on IBM Lotus Notes and Lotus Domino to enhance their competitive edge. 
(CASE STUDY) READ ABSTRACT |

What's New with IBM X6 Solutions by IBM

January 31, 2014 - (Free Research)
Explore this informative resource to discover the capabilities and features of the IBM latest solutions, and how these characteristics will impact customers and the overall market. 
(WHITE PAPER) READ ABSTRACT |

IBM Worklight on IBM.com by IBM

October 15, 2013 - (Free Research)
This resource introduces a mobile application platform that enables you to easily build, run and manage mobile apps. Read now to explore the features, capabilities, and benefits of this technology. 
(PRODUCT OVERVIEW) READ ABSTRACT |

Corporate-wide customer analytics strategy doesn’t start with data, tools by IBM

September 29, 2011 - (Free Research)
In this expert e-guide you'll learn best practices to better understand what data is right for your analytics projects and tips to start a successful customer analytics strategy. 
(EGUIDE) READ ABSTRACT |

IBM Service Management for the Intelligent Utility Network by IBM

December 06, 2010 - (Free Research)
The current utilities environment requires companies to decrease costs while increasing the ability to control utility assets. One key challenge is how to take advantage of new technologies to better manage the delivery of service to customers today and into the future. IBM Service Management for the IUN provides a blueprint for getting started. 
(WHITE PAPER) READ ABSTRACT |

Flash Ahead: Leveraging IBM FlashSystem to Dramatically Improve Application Performance and Data Center Economics by IBM

June 30, 2013 - (Free Research)
This white paper provides deeper insight into all-flash storage systems that are designed to solve to problem of I/O wait time. Find out the benefits of deploying all-flash storage systems and getting started with flash. 
(WHITE PAPER) READ ABSTRACT |

IBM SPSS Analytic Catalyst by IBM

August 23, 2013 - (Free Research)
Find out why big data is a challenge by consulting this resource now. It provides results as a starting point for deeper analysis along with many other helpful insights. 
(WHITE PAPER) READ ABSTRACT |

Computer Weekly 11 October 2011: Download this week's issue of the UK's leading technology publication, featuring the latest news, analysis and opinion on the big trends in IT by ComputerWeekly.com

October 11, 2011 - (Free Research)
In this week's Computer Weekly, we find out how mainframe technology that was meant to be dead and buried is finding innovative new applications. We analyse the challenges facing the government's largest deployment of agile software development, and our Buyer's Guide highlights the firms making the most of social media. Download the new issue now. 
(EZINE) READ ABSTRACT |

Merchandising Moments of Influence by IBM

October 31, 2013 - (Free Research)
This informative resource that identifies some of the precursor moments that lead to merchandising success, including the customer, assortment, price, and more. 
(WHITE PAPER) READ ABSTRACT |

Big data and analytics for a holistic customer journey by IBM

August 31, 2013 - (Free Research)
In the modern business world, customer experience is everything. To re-align your customer-engagement initiatives around this new reality, you will need a clear roadmap for where to start and how to proceed. Access this white paper today for discussion and case studies on how you can use big data analytics to enhance experience. 
(WHITE PAPER) READ ABSTRACT |

Paving the Way for Business Innovation with Integrated Business Communications by IBM Software Group

February 14, 2008 - (Free Research)
This paper provides an overview of opportunities and benefits and includes two "before and after" scenarios -- one in financial services and one in healthcare -- that demonstrate how IBM clients have benefited from integrated business communications. 
(WHITE PAPER) READ ABSTRACT |

Empowered Customers Drive Collaborative Business Evolution by IBM

May 31, 2012 - (Free Research)
Read this groundbreaking new study, conducted by Forrester Consulting on behalf of IBM, to understand how empowered customers are changing the way business is doing business—today and in the future. 
(WHITE PAPER) READ ABSTRACT |

SearchStorage eGuide: A smarter approach to data protection: 4 best practices by IBM

May 12, 2011 - (Free Research)
There's a big difference between backup and business continuity. When it comes to protecting business critical information, the digital era has brought with it exposure to more threats from more directions than ever before. Download this SearchStorage.com E-Guide to learn all about protecting the use of information and data files. 
(EGUIDE) READ ABSTRACT |

Close the Omni-channel Customer Experience Gap by IBM

August 31, 2013 - (Free Research)
If your customers cannot move smoothly across all channels, their experiences will suffer. Access this guide to learn how you can close the omni-channel customer experience gap and bring online visibility to your contact center. 
(WHITE PAPER) READ ABSTRACT |

Solution Spotlight: Measuring, Monitoring and Improving Customer Experience by IBM

January 29, 2014 - (Free Research)
In this e-guide, our experts sit down with Forrester analyst Zach Hofer-Shall and other industry authorities as they explore how you can address the challenges of CEM. Also inside, find 10 tips for improving customer experiences. 
(EGUIDE) READ ABSTRACT |

Measuring, Monitoring, and Improving Customer Experience by IBM

March 24, 2014 - (Free Research)
In this SearchCRM.com expert e-guide, find insights from leading organizations and industry authorities to help you address the challenges of monitoring and measuring your CEM strategy. Also inside, find 10 steps for improving your customer experiences. 
(EGUIDE) READ ABSTRACT |

ROI, Budgets Prevent Companies' Embrace of Social Media Analytics by IBM

March 15, 2013 - (Free Research)
Many companies are still avoiding implementing social media analytics, despite the renowned benefits it can provide a business. This expert e-guide describes some of the main reasons that companies are hesitant to start a social media analytics endeavor. 
(EGUIDE) READ ABSTRACT |

The New Information Agenda: Do You Have One? by IBM

May 2008 - (Free Research)
This white paper defines the information agenda; describes key considerations and best practices in creating and implementing an information agenda. 
(WHITE PAPER)

Contract management's effect on In-house counsel by IBM

November 2013 - (Free Research)
Access this white paper to discover how to gain 100% contract lifecycle visibility, mitigate risks, enforce compliance, and much more. 
(WHITE PAPER) READ ABSTRACT |

eBook: Delivering business value with ALM: Business changes and impact by IBM

November 2011 - (Free Research)
As application lifecycle management (ALM) continues to evolve and agile development becomes more the norm, industry experts expect the silos between departments to begin disappearing and job descriptions to change for IT professionals. In this e-book, readers will learn the future of ALM and its impact on both software professionals and customers. 
(EBOOK)

E-Book: Business Intelligence Best Practices and Strategies in SAP Environments by IBM

December 2010 - (Free Research)
As companies look to get more value from their SAP application investments, BI is hot. But for SAP customers, it’s also a confusing area. In the e-book, readers will learn best practices for forming a BI strategy in SAP environments, including whether to stick with BEx and what to do with BW. 
(EBOOK) READ ABSTRACT |

Changing the Experience and Economics of IT by IBM

October 2012 - (Free Research)
In this resource, learn how IT systems with built-in expertise can help you reduce complexity and free up resources from back-end IT processes in order to drive more front-end, customer-facing value. 
(WHITE PAPER) READ ABSTRACT |

Gartner-A step-by-step approach to successful Business Intelligence by IBM

April 2012 - (Free Research)
Decision-making is buoyed by strong business intelligence (BI). For small to midsize businesses (SMBs), formulating an approach to BI can be a challenge. Incremental steps are pivotal for SMBs, according to this paper featuring insight from Gartner. Read this and learn why starting with the basic before evolving deeper is the proven path. 
(WHITE PAPER) READ ABSTRACT |

SearchSystemsChannel.com eGuide: Server Migration for the Midmarket by IBM

August 2011 - (Free Research)
Server migration can be a daunting process for your customers, especially if they do not have a solid plan in place before they begin. This expert e-guide offers best practices to help your clients embark on their server migration projects and ensure a smooth transition. 
(EGUIDE) READ ABSTRACT |

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