WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc.. WebFOCUS is a comprehensive and fully integrated enterprise business intelligence platform. It sets the standard for enterprise business intelligence by scaling to support more... >> Discover more offerings from Information Builders Inc..
		Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc.. Discover what benefits advanced meter infrastructure (AMI) brings and why, and learn how the SAP NetWeaver platform and enterprise service-oriented architecture can support more... >> Discover more offerings from SAP America, Inc..

Presentation Transcript: Online Backup FAQ by i365, makers of Evault November 09, 2009 - (Free Research) Trying to decide if online backup, or backup as a service, will be beneficial to your small or midsized business? Check out this presentation transcript, where you’ll learn the benefits and drawbacks of online backup, the major players in online backup today, what to look for when evaluating online backup options, and more.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

e-Book: Chapter 2 - Building Bridges between IT Shops, Legal Teams and Security Staff by Symantec Corporation May 2008 - (Free Research) This e-book provides expert information on how to bridge the gap between IT management, security staff, and legal terminology.  (BOOK) READ ABSTRACT |

SearchBusinessAnalytics.com Tip Guide: Advanced analytics key component for ‘decision management systems’ by Sybase, an SAP company March 2012 - (Free Research) This tip guide offers an explanation from industry expert James Taylor as to why every customer should not be treated the same in today's ever-evolving business environment. Taylor details why decision management systems involving automation are essential to making successful strategic and operational decisions that please your customers.  (EGUIDE) READ ABSTRACT |

Epicor's IT Service Management - Expert IT Help Desk Software by Epicor Software Corporation   (SOFTWARE PRODUCT)

Customer data analytics best practices from top performers by IBM September 2011 - (Free Research) In this expert e-guide, gain insight into some of the best practices from the top performer's.  (EGUIDE) READ ABSTRACT |

Expert eBook: Encryption: Properly Securing Your Valuable Data by Information Security Magazine October 2008 - (Free Research) Check out this expert eBook and learn about best practices and techniques for protecting your company's data with encryption technology.  (WHITE PAPER) READ ABSTRACT |

Enabling Compliance with the PCI Data Security Standards by Vormetric May 2008 - (Free Research) Data Encryption Expert fills the gaps in your data protection efforts as an affordable and easy to implement solution to difficult compliance requirements like encryption, access control, host protection and auditing.  (WHITE PAPER) READ ABSTRACT |

E-Guide: Implementing a CRM Strategy to improve the customer experience by SAP America, Inc. June 2012 - (Free Research) This expert e-guide highlights the need for a unified customer information hub to improve the quality, consistency and availability of customer data by detailing how one cement manufacturer implemented a successful customer experience initiative. Gain insight into the findings of a recent survey of top CRM challenges faced by today's businesses.  (EGUIDE) READ ABSTRACT |

E-Book: How to keep customers -- and keep them happy: High-return tactics for building customer loyalty by Microsoft October 2011 - (Free Research) This ebook is full of expert advice for implementing a successful customer experience management (CEM) plan.  (EBOOK)

Experts say CEM technology can build single view of customer by Infor CRM January 2012 - (Free Research) This tip guide from our editorial team features an article on overcoming single-view issues and how customer experience management (CEM) technologies are a valuable tool for this problem.  (EGUIDE) READ ABSTRACT |

The Social Sales Revolution by Salesforce.com February 2012 - (Free Research) This e-book examines how some of today’s most successful reps approach social sales. Among others, you’ll meet a wine salesman with almost a million Twitter followers, a global manufacturer who is taking orders on Facebook, and a storage saleswoman who used Twitter and other tools to exceed her quota by 200%.  (EBOOK) READ ABSTRACT |

Oracle Exadata Online Forum by Oracle Corporation February 2011 - (Free Research) Access this Oracle Exadata Online Forum, where Oracle executives, customers, and industry experts come together to share what extreme performance really means for your business.  (INFORMATION CENTER)

Understanding big data adoption and motivation in the UK by IBM November 2012 - (Free Research) In [this expert e-guide], learn about the current state of big data technology adoption and what business drivers are motivating investments for the future. Also, read about where big savings could be made in governmental departments by applying big data analytics, and learn how a lack of advanced analytics skills can slow down big data programmes.  (EGUIDE)

E-Book: Ensuring data quality throughout your Oracle Environment by Oracle Corporation April 2013 - (Free Research) This expert e-book outlines best practices for ensuring data quality throughout your Oracle environment.  Inside, compare options for handling both customer and product data, and learn the steps you need to take on you data quality initiative.  (EBOOK) READ ABSTRACT |

Computer Weekly – 30 April 2013: What’s next for mobile IT in the enterprise? by ComputerWeekly.com April 2013 - (Free Research) n this week's Computer Weekly: BlackBerry and Windows have been the mainstay of corporate IT for years, but how do their latest releases stack up? We examine the user response. Communications minister Ed Vaizey talks about broadband and 4G policy. And we ask if Nationwide's £1bn IT plan can increase competition in banking. Read the issue now.  (EZINE) READ ABSTRACT |

Big Data Analytics: Profiling the Use of Analytical Platforms in User Organizations by SAS Institute Inc. July 2012 - (Free Research) Analytical platforms are helping organizations keep pace with today's influx of info, and this e-book illustrates the different ways businesses are harnessing this data. Business intelligence (BI) expert Wayne Eckerson details the results of a survey conducted amongst 302 BI professionals on their use of analytical platforms in their organizations.  (EBOOK) READ ABSTRACT |

Discover, deliver and set the right customer experience expectations by Genesys February 2013 - (Free Research) This expert resource examines the ways businesses can make sure that their organizations are empowering agents with the right technology to resolve problems by providing the right information to the agent at the right time and proactively discovering and delivering on customer expectation.  (EGUIDE) READ ABSTRACT |

Blackberry Solution Increases Customer Service for Corporate Real Estate Company by BlackBerry February 2009 - (Free Research) J.J. Barnicke's sales people needed instant access to corporate property information to better serve clients and speed up sales cycles. They also needed wireless access to CRM data This case study explains how J.J. Barnicke is using BlackBerry and the sales force solution to access CRM information about clients.  (CASE STUDY) READ ABSTRACT |

Leveraging Loyalty Data to Enhance the Cross-Channel Customer Experience by Oracle Corporation September 2012 - (Free Research) In this 1to1® Executive Dialogue, industry experts discuss the steps business leaders should take to leverage loyalty programs, integrated CRM, and customer insights to deliver a unified, personalized, and relevant customer experience that maximizes customer loyalty.  (WHITE PAPER) READ ABSTRACT |

E-Book: Gaining Control of Order Management Processes by SAP America, Inc. April 2012 - (Free Research) This e-book, packed with four expert articles, highlights SAP's solution to sales order management, offering insight into its CRM, ERP and supply chain management components. Read these insightful articles now to learn about this option's strengths and weaknesses, how to properly define the sales process and so much more.  (EBOOK) READ ABSTRACT |

Computer Weekly – 19 February 2013: Software Developers in demand by ComputerWeekly.com February 2013 - (Free Research) In this week's Computer Weekly, we look at why companies are struggling to attract the right talent for in-house IT. We investigate why CIOs are not happy with Oracle's Fusion strategy. And betting company William Hill tells us how mobile technology has changed the high street bookmaker. Read the issue now.  (EZINE) READ ABSTRACT |

E-Book: An Executive’s Guide to Customer Data Analytics and Customer Intelligence: How to Get More Out of Customer Data with Analytics Technology by Infor CRM April 2010 - (Free Research) The challenge facing many organizations is exactly how to deploy analytics to unlock insight from customer data. This e-book offers an executive overview of customer data analytics and customer intelligence, with deployment advice and best practices from top performers.  (EBOOK) READ ABSTRACT |

SearchBusinessAnalytics.com Tip Guide: IT, BI pros share their secrets to ‘big data’ analytics success by Sybase, an SAP company March 2012 - (Free Research) Think big. That's just one secretive tidbit on effectively handling big data analytics offered up by IT professionals in this expert e-guide. Read this resource now and learn why solid system planning, business-user involvement and a clearly thought-out deployment strategy are all necessary components to a sound big data analytics initiative.  (EGUIDE) READ ABSTRACT |

Integrating Analytics into the Operational Fabric of Your Business by IBM April 2012 - (Free Research) Read this paper by industry expert Dr. Barry Devlin and learn everything you need to know about operational analytics and how it can benefit your business. Discover its relationship to BI, how traditional data warehouse support it, its architectural advantages and so much more.  (WHITE PAPER) READ ABSTRACT |

Bringing strong business leadership to the information integration platform by IBM May 2011 - (Free Research) In this presentation transcript, BI expert Wayne Eckerson will discuss why delivering clean, consistent, and integrated data is so challenging and prescribe several ways to achieve integrated data, including allocating the right people, establishing the right processes, and selecting the right technologies.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

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