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Best Practices in Complex Equipment Manufacturing, Sales, and Service by SAP AG

January 23, 2009 - (Free Research)
This paper gives a brief overview of the SAP® solutions used by manufacturers of complex products and equipment to differentiate themselves from the competition through superior-value products and services against low-cost global providers. 
(WHITE PAPER) READ ABSTRACT |

Don’t Let Outdated Telephony Hardware Slow You Down: Unifying Contact Centers Regardless of Location, Hardware Infrastructure or Agent Count by inContact

December 03, 2009 - (Free Research)
Frequently, organizations that operate contact centers are faced with the challenge of working with inadequate telephony equipment. Frustrations range from having to get a few more years out of telephone equipment to having disparate systems. Read this white paper to learn about how contact centers can resolve these telecommunications complexities. 
(WHITE PAPER) READ ABSTRACT |

Best Practices for Network Transformation for Carrier Ethernet Services by ECI Telecom

May 17, 2009 - (Free Research)
ECI's 1Net architecture helps service providers converge core Ethernet and DWDM networks for increased service flexibility while lowering operating and capital expenses. ECI's converged network not only addresses the needs of operators, but also sets a new standard for network efficiency and service quality. Read this whitepaper to find out more. 
(WHITE PAPER) READ ABSTRACT |

Managed VoIP: More Cost Effective Than You Think by Orange Business Services

July 21, 2009 - (Free Research)
Currently over 600 Orange Business Services customers use their VPNs to transport voice and data. Some use a do-it-yourself model; others use a fully managed model. If you're looking for value, the fully managed approach is the less costly and higher quality alternative. Read this paper to find more details about pros and cons of each choice. 
(WHITE PAPER) READ ABSTRACT |

Reduce Costs and Increase Performance: The SaaS Advantage for Contact Centers by inContact

December 03, 2009 - (Free Research)
This paper examines current economic and business trends as well as challenges impacting the contact center market. It provides guidance and recommendations for contact centers looking for an alternative to on-premises contact handling solutions and more. 
(WHITE PAPER) READ ABSTRACT |

Data Center Facilities IT Handbook, Ch 4 - Data Center Design and Build Out by Dell, Inc. and Intel

August 10, 2009 - (Free Research)
A successful data center construction or renovation project requires managers to carefully follow each phase of the process - design, construction, review and acceptance. Read this eBook Chapter to learn more. 
(EBOOK) READ ABSTRACT |

Green Special Report Podcast Transcript by 3PAR

July 01, 2009 - (Free Research)
In this presentation transcript, Peter Bachner, Site Editor for SearchStorage.com, discusses green storage with Nick Simpson, an analyst with Burton Group, an enterprise IT research firm focused on infrastructure technologies. Nick has more than 20 years of experience in storage, enterprise servers, and system software. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

CONSOLIDATING ORACLE® SIEBEL CRM 8 ON A SINGLE SUN SPARC ENTERPRISE® SERVER by Sun Microsystems, Inc.

June 01, 2008 - (Free Research)
Recognizing the need to grow efficiently while scaling Siebel CRM 8 capabilities, Sun created a proof-of-concept solution that consolidates Web, Gateway, Application, and Database tiers on a single Sun SPARC Enterprise® T5440 server, reducing the number of physical machines needed to effectively deploy applications. 
(TECHNICAL ARTICLE) READ ABSTRACT |

NEMA Electrical Enclosures & Industrial Cabinets by AutomationDirect

AutomationDirect offers hundreds of non-metallic fiberglass enclosures from Hubbell-Wiegmann. These electric enclosures are designed for harsh outdoor environments requiring NEMA 3R or 4X ratings. 
(HARDWARE PRODUCT)

Midmark Aims for Excellence with Efficient Products and Support by LogMeIn, Inc.

September 16, 2009 - (Free Research)
Find out how healthcare equipment and diagnostic product vendor, Midmark, uses LogMeIn Rescue to give helpdesk support to internal and external users, and customers worldwide on their PC's, Macs and smartphones. 
(CASE STUDY) READ ABSTRACT |

Customer perspectives on the benefits of a collaborative process to deliver software quality by IBM

September 11, 2009 - (Free Research)
This Hurwitz and Associates whitepaper shares the successes, challenges and future plans of three companies - Sogeti Group, Accident Compensation Corporation (ACC), and Scotiabank. 
(WHITE PAPER)

More Accurate Inventory Control Delivers Better Customer Service: Virco Case Study by CDC Global Services - Catalyst

September 17, 2009 - (Free Research)
In this case study you will learn how Virco turned to Catalyst, to improve its efficiency and lower costs related to warehouse activities. Catalyst is a warehouse management system that works with current SAP foundations and provides accurate inventory control to eliminate stock-outs, without negatively impacting customer service. 
(CASE STUDY) READ ABSTRACT |

Case Study: Unified Communications and Indiana University Medical Group by CDW Corporation

September 01, 2009 - (Free Research)
When outdated equipment and disparate systems were hampering in-house communications, customer service, and workflow, Indiana University Medical Group turned to CDW for a three-part Cisco solution. This case study gives details on the benefits they gained. 
(CASE STUDY) READ ABSTRACT |

Forrester Total Economic Impact Study on IPS by McAfee, Inc.

June 01, 2009 - (Free Research)
Network--Stop threats before they happen. This June 2009 study examines the financial impact and potential return on investment (ROI) for McAfee Network Security Platform intrusion prevention system (formerly McAfee IntruShield®), using Adena Health System as a case study. 
(ANALYST REPORT) READ ABSTRACT |

Measuring Return on Investment of Real-time Feedback Analytics by MarketTools, Inc.

November 24, 2009 - (Free Research)
This white paper demonstrates how Real-time Feedback Analytics (RFA) has very high ROIs, even under conservative estimates, both in absolute terms and relative to the many productivity investments. 
(WHITE PAPER) READ ABSTRACT |

Dell PowerEdge Energy Smart Servers -- The Smart Choice for Optimizing your Data Center by Dell, Inc. and Intel

May 09, 2008 - (Free Research)
Dell's end-to-end approach helps customers worldwide solve their power and cooling challenges and meet the demands of business growth with industry-standard solutions. They offer solutions you can deploy right now, as well as the right mix of tools, partnerships, and services to help you get the most from your existing infrastructure. 
(WHITE PAPER) READ ABSTRACT |

Network Boost: control all data in your network and accelerate your data exchanges by Orange Business Services

April 07, 2009 - (Free Research)
This quick Flash presentation gives us an overview of Network Boost, a turn-key networking solution that offers application acceleration tools that are focused on achieving performance objectives. 
(PRODUCT OVERVIEW) READ ABSTRACT |

Getting Value from Industry Best Practices the High-Tech Supply Chain Challenge by SAP AG

September 18, 2008 - (Free Research)
Supply chain operations play a vital role in the success of any consumer or high-tech original equipment manufacturer (OEM). This SAP Executive Insight examines how the adoption of industry best practices can add value to your organization. 
(WHITE PAPER) READ ABSTRACT |

High-Tech Industries: The Supply Chain Executive's Strategic Agenda by SAP AG

September 18, 2008 - (Free Research)
This paper explores the concerns and process roadmap of supply chain executives in high-tech industries. 
(WHITE PAPER) READ ABSTRACT |

Reassessing Server Costs for Mid-Size Companies by Sun Microsystems, Inc. and Intel Corporation

September 17, 2009 - (Free Research)
This paper argues that while the current economic climate might suggest delaying data center upgrades, the opposite will save you money. Learn how upgrading to Sun Fire servers can put more on your bottom line. 
(WHITE PAPER) READ ABSTRACT |

State of Green in the Data Center by IBM

November 12, 2009 - (Free Research)
This session describes the emerging and continually maturing state of green energy management world wide from not only a data center view but a view across the enterprise. 
(WEBCAST) READ ABSTRACT |

Power and Cooling Capacity Management for Data Centers by APC

January 01, 2007 - (Free Research)
This paper describes the principles for achieving power and cooling capacity management. 
(WHITE PAPER) READ ABSTRACT |

Preventive Maintenance Strategy for Data Centers by APC

February 2009 - (Free Research)
This white paper describes the types of PM services that can help safeguard the uptime of data centers and IT equipment rooms. 
(WHITE PAPER) READ ABSTRACT |

Informatica 9. Transform your business. Transform your world. by Informatica

October 2009 - (Free Research)
This webcast will show you how to access and deliver relevant, trusted data to your business to drive competitive advantage. Discover how to get business and IT on the same page, make data quality issues a thing of the past and leverage SOA effectively. 
(WEBCAST)

Case Study: Mid-Atlantic Communications Company Delivers Wireless Broadband in Rural America by Motorola, Inc.

August 2009 - (Free Research)
Telpage initially deployed wireless broadband equipment from a variety of manufacturers in the 900 MHz, 2.4 and 5.7 GHz frequencies to support point-to-point and point-to-multipoint applications. Unfortunately, that equipment could not reliably scale to support increased demand. Read on to learn how Telpage found reliable scalability. 
(CASE STUDY) READ ABSTRACT |

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