Customers Equipment Source White Papers, Customers Equipment Source Software, Customers Equipment Source Research, Hardware and Services

Voice over IP Open-Source Platforms and the Session Initiation Protocol by Global Knowledge Network, Inc.

April 2006 - (Free Research)

This paper shows the industry-wide acceptance of SIP and the recent advances of the open source software projects related to Voice over IP (VoIP). Read why the author firmly believes that the VoIP open source is still in its infancy, but its acceptance and product maturity will grow rapidly over the next few years.

(WHITE PAPER)

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New Roles, New Rules: Are Your Smart Phones Tough Enough for Work? Why Emerging Enterprise Applications Require Ruggedness, Reliability by Intermec

May 2011 - (Free Research)

Now that smart phones are being used by professionals in fields ranging from field service to customer care, evaluating and selecting the optimal device has become more challenging. Read this white paper for an in-depth look at which smart phone features make work easier and why ruggedness is a requirement.

(WHITE PAPER)

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Computer Weekly - 1 May 2012: The technology behind the England football team by ComputerWeekly.com

May 2012 - (Free Research)

This week's Computer Weekly examines how the Football Association's IT director is using technology to help improve the prospects for the England national team. Our Buyer's Guide to government IT looks at the future of open source in the public sector and we report from Infosec 2012 on the rising number of cyber attacks. Read the issue now.

(EZINE)

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Provergent Suite - Telecom Order & Inventory Software by Digital Fairway, Inc.

The Provergent Communication Asset Management Suite helps to manage the planning, procuring, provisioning, auditing & delivering of communications services. Provergent allows you to build accurate & easy to manage centralized inventories, backed up by automated provisioning processes to manage all moves, adds, changes & deletes in the inventory.

(SOFTWARE PRODUCT)

vokeStream Market Snapshot: Automated Testing of Networks and Connected Devices by Fanfare

November 2007 - (Free Research)

Service providers and network equipment manufacturers are adding automation to their pre-production testing process for a combination of reasons. This Market Snapshot will focus on the need for test automation of networks and connected devices, identify a path to automation adoption and provide an overview of the market.

(ANALYST REPORT)

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The Innovation Barrier, Part 2: Symptoms, Solutions, and the Impact on Equipment Manufacturers by Fanfare

November 2007 - (Free Research)

This paper is the second in a two-part series exploring the innovation barrier – the point at which testing can no longer keep pace with development in the equipment manufacturing industry. It examines the innovation barrier’s symptoms – from slowdowns in development to mounting quality issues – and the potential impact on equipment manufacturers.

(WHITE PAPER)

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Cisco Unified CRM Connector 3.0 by Cisco Systems, Inc.

The Cisco Unified Communications system is a full-featured business communications system built into an intelligent IP network.

(HARDWARE PRODUCT)

Predictive Maintenance for Manufacturing - How to improve productivity, minimize downtime and reduce costs by IBM

August 2011 - (Free Research)

Avoiding unscheduled downtime and equipment failure while trying to maintain quality standards is paramount. Producing high-quality goods and optimizing resources is the ultimate goal of any manufacturing organization. Predictive maintenance, fueled by predictive analytics, helps minimize downtime and saves money. Read this paper to learn more.

(WHITE PAPER)

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iTest Team - Rapid Test Automation for Equipment and Devices by Fanfare

iTest Team is an integrated test environment for developers, testers, and automation teams. It offers a unified approach for rapidly developing, automating, and maintaining test cases. iTest Team tests complex equipment and systems that are accessed through various protocols, such as command line interfaces, Web interfaces, SNMP, or command shells.

(SOFTWARE PRODUCT)

1700 customers in 55 countries choose Alfresco’s open source ECM by Alfresco Software

May 2011 - (Free Research)

This short video gives an overview of Alfresco and its place in the ECM industry.

(VIDEO)

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Strategy Guide to Converged Infrastructure in Retail by HP & Intel

October 2011 - (Free Research)

Timely access to information is something retailers need to satisfy consumer needs and wants. HP’s Converged Infrastructure can improve customer service and give retailers a competitive advantage. Learn how, through the use of HP’s Converged Infrastructure, retail businesses can streamline/standardize equipment, and advance their technology.

(WHITE PAPER)

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IBM SPSS Predictive Operational Analytics by IBM

May 2012 - (Free Research)

Operational dexterity is essential in today's globally competitive business environment. A predictive analytics solution can help you achieve this level of agility. This webcast from IBM outlines a predictive operational analytics option that enables you to capture and integrate data to determine future outcomes and make better decisions.

(WEBCAST)

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Integrating NOSQL Data Sources with Data Virtualization by Composite Software

March 2011 - (Free Research)

NOSQL data stores are proliferating as a means of supporting web-scale data. There are a wide variety of NOSQL systems, each with their own set of use-cases and advantages. This paper describes the primary NOSQL data sources in the market today and how to integrate them with other sources using the Composite Data Virtualization Platform.

(WHITE PAPER)

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Microsoft MS Dynamics Partner Industry Supplement: Efficient Methods for IEM by Microsoft

September 2008 - (Free Research)

To compete head on, industrial equipment manufacturers are adopting new software and business processes that can help them reduce costs and raise margins while satisfying customer demands.

(WHITE PAPER)

Strategy Guide to Converged Infrastructure in the Branch Office by HP & Intel

October 2011 - (Free Research)

Access this resource to discover how one organization implemented a converged infrastructure solution to upgrade technology, standardize equipment, and improve collaboration.

(WHITE PAPER)

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Itex Offers Clients More Flexible Cloud-Based Managed IT Services with HP Technology by HP & Intel

October 2011 - (Free Research)

This essential resource details how one IT services industry organization employed a converged infrastructure to realize more cost-effective cloud-based managed IT services for offshore clients.

(CASE STUDY)

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7 Blade server options for Windows Server 2008 R2 by IBM

May 2012 - (Free Research)

<p>Customers considering blade servers should carefully assess hardware capabilities and configuration options before making a purchasing decision. This expert e-guide presents an in-depth overview of blade servers, covering their recommended uses, unique features, and offerings in the market.</p>

(EGUIDE)

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Using Unified Customer Data Visibility to Improve Revenue, Retention and Satisfaction by DataFlux Corporation

June 2011 - (Free Research)

While immediate value is achievable through improved data quality and standardization, without well-defined goals for measured improvements to visible business processes the technical morass threatens project success. In this paper, we review some barriers to success of Master Data Management (MDM) programs.

(WHITE PAPER)

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One Stop Data: Gaining Access to Enterprise, Customer, Business Intelligence by Advent Global Solutions Inc.

March 2012 - (Free Research)

This expert e-guide discusses next-generation BI software, in particular customer relationship management (CRM) analytics and how these factors complement the SMB market.

(EGUIDE)

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CW+: Quocirca report: Predictive service excellence for printers by ComputerWeekly.com

September 2010 - (Free Research)

Networked printers and multifunction peripherals often require a high level of support and manual intervention. Secure remote monitoring platforms reduce device downtime through automating service alerts, providing proactive toner replenishment and automatic meter reading.

(WHITE PAPER)

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The Forrester Wave™: Enterprise Service Bus, Q2 2011 by FuseSource

April 2011 - (Free Research)

Over the course of 2010 and 2011, Forrester Research spoke to hundreds of customers about their enterprise service bus (ESB) activities, and conducted briefings and demonstration reviews as well as over twenty customer interviews to evaluate five commercial and four open source ESB product vendors. Access this paper to examine Forrester's findings.

(ANALYST REPORT)

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Ensuring Customer Data Quality for Sales and Marketing by SAP America, Inc.

May 2012 - (Free Research)

This webcast discusses how SAP Business Objects Data Quality Management and SAP CRM can help you enforce data quality and governance, address verification and identifies duplicates to achieve fast time-to-value and cost-effective customer data management.

(WEBCAST)

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Defining the 21st Century salesperson by SAP America, Inc.

May 2012 - (Free Research)

This expert white paper from Forrester Research discusses how the role of the sales person has changed in today's digital world and the four types of salespeople in the 21st century.

(WHITE PAPER)

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Fax Automation As a Cloud Service Integrated with ERP Solutions by Esker Inc.

December 2011 - (Free Research)

Faxes are moving to the cloud. No longer do you need to worry about the cumbersome manual processes of printing, managing paper, maintaining equipment and more. This paper offers an overview of a specific solution that delivers faxing as a fully integrated, on-demand service within your ERP environment. Read this to discover its many benefits.

(WHITE PAPER)

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Realizing The True Payoffs of Speech Analytics by Enkata Technologies

April 2012 - (Free Research)

This white paper takes a look at speech analytics and how companies are using cloud-based solutions to transform customer conversations into business insight.

(WHITE PAPER)

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