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Real World Data Center Management: Part 3 by Dell, Inc. and Intel

September 15, 2011 - (Free Research)

In this video, Christian Liem, Server Manager at Gensler, shares his views on capacity planning, automation, the value in standardizing IT resources, both the technology and the process for delivering it. Watch this video to learn more about the issues and progress on their virtualized environment.

(VIDEO)

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Best Practices for Transforming to a Multi-Channel Contact Center by inContact

January 18, 2012 - (Free Research)

Read this white paper to get a framework, plan and recommended best practices for transforming your siloed contact centers into a multi-channel servicing environment.

(WHITE PAPER)

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Winning in Today's Environment: Six Imperatives for the Chief Sales Officer by Oracle Corporation

October 01, 2009 - (Free Research)

Download the Oracle CRM White Paper, "Winning in Today's Environment: Six Imperatives for the Chief Sales Officer," to learn how you can deploy several best practices to achieve unparalleled sales success in your organization.

(WHITE PAPER)

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Online Marketing - How to Create Value from Today's Digital Environment by OpenText

March 29, 2012 - (Free Research)

In this paper, you’ll find more details about the trends driving online marketing and advice on how to develop your online marketing strategy to reach goals and deliver maximum value from Web initiatives.

(WHITE PAPER)

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Customer Experience Exchange E-Zine: Issue 3 by SearchCRM

March 20, 2012 - (Free Research)

In this third edition of the Customer Experience Exchange e-zine, Chris Maxcer delves into world of incorporating team-building activities into contact center agents' schedules, Vangie Beal discusses Dell's six-year investment in social media and Anna Fiorentino writes about why customer loyalty has dipped nearly 10%.

(EZINE)

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Podcast: Optimizing your SAP environment while reducing costs by IBM

July 14, 2011 - (Free Research)

This podcast provides strategies for SAP customers which can optimize their systems for increased functionality while still reducing costs. Listen now to hear about the concerns of today's SAP customers, the changing role of the CIO and low-cost strategies for optimizing SAP environments.

(PODCAST)

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Presentation Transcript: Virtualized Cardholder Data Environments Capitalizing on Updated PCI SSC Guidance by HyTrust

July 07, 2011 - (Free Research)

2010 marked the release of the PCI's DSS 2.0 compliance standards, and among a variety of new standards, virtualization has made an appearance. Access this presentation transcript for expert analysis of the latest challenges of PCI compliance, including a detailed overview of concerns related to virtualization.

(PRESENTATION TRANSCRIPT)

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Improving business processes and customer satisfaction with Cloud Applications by SAP America, Inc.

May 24, 2012 - (Free Research)

Many organizations struggle when it comes to improving sales, driving customer satisfaction, collaborating with business partners, and maximizing value of applications. Access this virtual environment for a bevy of content that can help you conquer your greatest business struggles ranging from optimizing sales to the cloud and beyond.

(VIRTUAL SEMINAR)

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Top 10 Reasons Why Customers Deploy Virtualized Oracle Environments on EMC Unified Storage by EMC Corporation

May 11, 2012 - (Free Research)

This brief resource provides 10 reasons why customers use EMC unified storage for deploying virtualized Oracle Environments.

(WHITE PAPER)

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Have You Earned Your Customers’ Trust? by inContact

January 16, 2012 - (Free Research)

Companies need to take their customer experience to the next level. This means being more responsive and proactive, delivering consistently on brand promises, listening to customers and acting on that insight. Read on to learn why customer trust is critical to your business and how to successfully build your customer's trust.

(WHITE PAPER)

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Debunking Security Concerns with Hosted Call Centers by inContact

September 16, 2011 - (Free Research)

This comprehensive white paper explores the call center landscape, details the benefits of hosted call centers along with the risks involved in cloud-based services.

(WHITE PAPER)

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Create Enduring Customer Relationships by Oracle Corporation

March 21, 2011 - (Free Research)

Read this white paper to learn how investing in a new loyalty solution or improving your existing one will enable you to truly differentiate your business around the customer experience and drive lasting relationships.

(WHITE PAPER)

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Accelerate Online Recovery and Streamline Backups in Virtualized Environments by Dell, Inc.

May 19, 2011 - (Free Research)

This short white paper from Dell and Symantec explores backup and recovery solutions for virtualized environments and recommends which products to use.

(WHITE PAPER)

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Inside the Midmarket: A 2011 Perspective - An environment like no other - IBM Worldwide Study by IBM

October 27, 2011 - (Free Research)

In our increasingly intelligent, instrumented, and interconnected world, midsize businesses are finding new ways to use information and technology to be smarter about how they work, where they invest, and the way they interact with their customers.

(WHITE PAPER)

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The Integrated Information Management Infrastructure: The Business Value of the Best-of-Suite Approach by SAP America, Inc.

March 23, 2011 - (Free Research)

This paper explores the relative value of making technology decisions that support and maintain infrastructure-wide interoperability with regard to your data management solutions. Read on to learn more.

(WHITE PAPER)

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Work Smarter. Sell Better. Win More. by SAP America, Inc.

April 12, 2012 - (Free Research)

Read this paper and learn how SAP Sales OnDemand provides the solution that sales people need to win in today’s environment.

(WHITE PAPER)

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Leveraging Web Content Management for Improved Online Marketing by OpenText

April 05, 2012 - (Free Research)

This webcast discusses strategies and advantages for leveraging web content management to improve your online marketing initiatives.

(WEBCAST)

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Content-Aware Identity & Access Management in a Virtual Environment by CA Technologies.

June 01, 2010 - (Free Research)

Read this white paper to learn how CA Content-Aware IAM solutions help protect customers in the physical world and similarly protect virtual environments by controlling identities, access, and information usage.

(WHITE PAPER)

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Sun Microsystems' Solutions for Virtualization across the Enterprise by LEGACY - DO NOT USE - Insight

June 2008 - (Free Research)

Sun’s customer-driven approach for how companies implement a virtual environment will enable customers to choose the right virtualization tool for the job yet still maintain cohesive management of a heterogeneous environment.

(ANALYST REPORT)

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New Roles, New Rules: Are Your Smart Phones Tough Enough for Work? Why Emerging Enterprise Applications Require Ruggedness, Reliability by Intermec

May 2011 - (Free Research)

Now that smart phones are being used by professionals in fields ranging from field service to customer care, evaluating and selecting the optimal device has become more challenging. Read this white paper for an in-depth look at which smart phone features make work easier and why ruggedness is a requirement.

(WHITE PAPER)

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How Ruggedness Reduces TCO for Mobile Computers by Intermec

May 2011 - (Free Research)

General-purpose PDAs and ruggedized enterprise mobile computers are made for separate markets, designed for different tasks, and vary by their size, weight and materials. But the biggest difference between these device types is their total cost of ownership (TCO). This white paper explains how your business can get TCO as low as possible.

(WEBCAST)

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Wireless - Aironet 350 Series by Cisco Systems

The Cisco Aironet 350 Series of wireless LAN (WLAN) products leads the industry in performance, security, and reliability with cost effective solutions for the enterprise and small and medium-sized businesses. The Cisco Aironet 350 Series access point provides an ideal solution for customers who desire a non-upgradable IEEE 802.11b solution.

(HARDWARE PRODUCT)

Security - Pix 500 Series Firewalls by Cisco Systems

The world-leading Cisco PIX Security Appliance Series provides robust, enterprise-class, integrated network security services including stateful inspection firewalling, protocol and application inspection, virtual private networking, in-line intrusion protection, and rich multimedia and voice security-in cost-effective, easy-to-deploy solutions.

(HARDWARE PRODUCT)

WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc. (E-mail this company)

WebFOCUS is a comprehensive and fully integrated enterprise business intelligence platform. It sets the standard for enterprise business intelligence by scaling to support every level of the global organization – executive, analytical, & operational – and make data available, accessible, and meaningful to every person or application that needs it.

(SOFTWARE PRODUCT)

WebFOCUS Business Intelligence Application Development & Deployment by Information Builders Inc. (E-mail this company)

WebFOCUS development and deployment solutions provide easy-to-use Web-based applications for unlimited numbers of users, tailored to their skill level and preferences regardless of location, as well as flexible and intuitive development tools for building applications.

(SOFTWARE PRODUCT)

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