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Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc..
Discover what benefits advanced meter infrastructure (AMI) brings and why, and learn how the SAP NetWeaver platform and enterprise service-oriented architecture can support more...
>> Discover more offerings from SAP America, Inc..
WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc..
WebFOCUS is a comprehensive and fully integrated enterprise business intelligence platform. It sets the standard for enterprise business intelligence by scaling to support more...
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From Servers to Services: Charting Your Future in the Cloud Era by Hewlett-Packard Company

August 31, 2013 - (Free Research)
This informative white paper details how to adopt a service-centric approach to IT in order to maintain competitive advantage. Discover five key principles of the journey from servers to services. 
(WHITE PAPER) READ ABSTRACT |

How Do You Measure Up Against Top IT Service Provider Benchmarks? 13 Must See Charts by Autotask Corporation

February 04, 2014 - (Free Research)
This graphic whitepaper features 13 charts that will show you how your IT department compares to some of the top service providers. 
(WHITE PAPER) READ ABSTRACT |

ESRI Ensures a Single, Seamless Conversation with Customers Across All Channels by Genesys

February 28, 2013 - (Free Research)
This case study reveals how Esri, a leading provider of GIS mapping software, redesigned the overall customer service experience in order to better support changing customer demands and improve interactions across all channels. 
(CASE STUDY) READ ABSTRACT |

Service and Support: Made to Measure Using Consona Analytics as a Roadmap to Success by Consona Corporation

October 01, 2009 - (Free Research)
Management 101 tells us that success in business starts with setting goals and measuring progress toward them. Service and support success requires that all stakeholders know where they’re going and how they’re doing. 
(WHITE PAPER) READ ABSTRACT |

Web 2.0 at Work: Departmental Use Cases by Oracle Corporation

August 01, 2008 - (Free Research)
With the introduction of Web 2.0 technologies into your enterprise, you can greatly increase the value of your company's most important assets. Leading companies are harnessing Web 2.0 technologies and applying them to build their next-generation workplaces. 
(WHITE PAPER) READ ABSTRACT |

ROC Maestro for Open Systems by ROC Software

ROC Maestro for Open Systems, a key component of the ROC Enterprise Suite™, provides a very easy method for scheduling and managing workloads, processes, dependencies and events across complex, heterogeneous IT environments. 
(SOFTWARE PRODUCT)

Automating Job Card Generation for Maintenance, Repair and Overhaul by Enigma, Inc.

March 2008 - (Free Research)
Manual job card generation processes significantly hamper maintenance efficiency and accuracy for A, B, C, and D checks alike, directly resulting in lost time, errors, and flight delays. 
(WHITE PAPER) READ ABSTRACT |

Innovate the Steve Jobs Way: 7 Insanely Different Principles for Breakthrough Success by Citrix Online UK

January 2011 - (Free Research)
This new e-book by Carmine Gallo, columnist for BusinessWeek.com, explores the 7 guiding principles of Steve Jobs' success and how you can use them to emerge from the recession stronger, more inspired and more innovative than ever. 
(EBOOK) READ ABSTRACT |

The Financial Edge™: Fund Accounting Software for Nonprofits by Blackbaud

The Financial Edge gives you all the information you need to make the best financial decisions for today and tomorrow. Think of it as insurance for your organization’s future. 
(ASP & SOFTWARE PRODUCT)

Cognos Business Intelligence for Report Authors by IBM

May 2012 - (Free Research)
This webcast shows the features of IBM Cognos Business Intelligence for report authors, detailing how the author can create, manage and analyze a professional report easily accessible by any manager on or off the network. Discover how to use the interactive dashboards, create color-coded charts, integrate external data with platform data and more. 
(WEBCAST) READ ABSTRACT |

Business Skill Courseware by SkillSoft Corporation

SkillSoft’s Business Skills Library focuses on behavioral skills that are designed for business professionals and key to performance regardless of job responsibility, as well as the skills and knowledge that are relevant to the various areas of functional responsibility in today’s business organizations. 
(ASP & SOFTWARE PRODUCT)

MapInfo Professional v10.5 by Pitney Bowes Business Insight

October 2010 - (Free Research)
Helps organizations visualize data on a map so they can easily determine relationships between data and geography. 
(DOWNLOAD) READ ABSTRACT |

Enterprise Mobility Guide 2011 by Sybase, an SAP company

May 2011 - (Free Research)
Mobile apps and tablets are transforming enterprises across the globe right now. How can you be sure you're staying ahead of the curve while increasing productivity and enhancing customer satisfaction? Get the The Enterprise Mobility Guide 2011. 
(WHITE PAPER) READ ABSTRACT |

Business-Critical Benefits of Workload Automation Solutions by ASG Software Solutions

February 2010 - (Free Research)
Enterprises have struggled with workload automation (WLA) implementation because of its complexities, dependencies, and costs. These obstacles existed primarily because WLA was simply not a mature technology. However, today WLA solutions are widely accessible and achievable. Read this paper to learn about the latest innovations. 
(WHITE PAPER) READ ABSTRACT |

Trust in Your Cloud by VMware, Inc.

September 2011 - (Free Research)
Cloud computing is a new model for IT services leveraging the efficient pooling of an on-demand, self managed virtual infrastructure consumed as a service. Working in concert with the security partner ecosystem, VMware is helping businesses of all sizes migrate to secure cloud computing. 
(VIDEO) READ ABSTRACT |

Briefing: Handheld PCs, smart phones and mobile payments. by ComputerWeekly.com

April 2012 - (Free Research)
The latest trends, market research and analysis, on handheld PCs, smartphones, and the mobile payment market from KPMG. 
(IT BRIEFING) READ ABSTRACT |

WebFOCUS Business Intelligence Application Development & Deployment by Information Builders Inc. (E-mail this company)

WebFOCUS development and deployment solutions provide easy-to-use Web-based applications for unlimited numbers of users, tailored to their skill level and preferences regardless of location, as well as flexible and intuitive development tools for building applications. 
(SOFTWARE PRODUCT)

How will ALM change business, IT and software pros’ jobs, roles? by IBM

November 2011 - (Free Research)
In this tip guide, readers will learn the future of application lifecycle management (ALM) and its impact on both software professionals and customers. 
(EGUIDE) READ ABSTRACT |

Aberdeen Research: BI for LOB Leaders by IBM

July 2011 - (Free Research)
This research presents a demonstrable connection between analytical adoption, and elevated business performance. This report is based on feedback from 222 executives in May and June 2011, across the globe. 
(ANALYST REPORT) READ ABSTRACT |

Analyst's take: Benefits of Alpha ImageWorks 9000 for healthcare providers by ComputerWeekly.com

January 2011 - (Free Research)
Alpha ImageWorks 9000 centralizes patient records into a single, secure repository, providing easy access, accelerated processing time and billing, and significant time saving in reviewing patient records. 
(WHITE PAPER) READ ABSTRACT |

Customer Stories: Plenty of Fish by PEER 1

January 2008 - (Free Research)
The site has continued growing astronomically ever since and is now the No. 1 free online dating site in the world, averaging 8 million unique visitors per month. 
(WHITE PAPER) READ ABSTRACT |

Intuit QuickBase: Increase Visibility with Web-based Project Management by Intuit QuickBase

Web-based QuickBase from Intuit offers a refreshingly powerful, flexible and affordable solution for busy teams to better manage projects, information and processes. With QuickBase, you can get and keep everyone -- team members, clients, vendors, freelancers -- on the same page with better visibility and accountability for everyone. 
(ASP)

eBook: Delivering business value with ALM: Business changes and impact by IBM

November 2011 - (Free Research)
As application lifecycle management (ALM) continues to evolve and agile development becomes more the norm, industry experts expect the silos between departments to begin disappearing and job descriptions to change for IT professionals. In this e-book, readers will learn the future of ALM and its impact on both software professionals and customers. 
(EBOOK)

Computer Weekly - 8 May 2012: The changing face of retail IT by ComputerWeekly.com

May 2012 - (Free Research)
In this week’s Computer Weekly, we look at the IT challenges facing retailers, as consumers turn increasingly to web and mobile shopping channels. Oracle president Mark Hurd talks about how the supplier intends to simplify IT infrastructures. And new government CIO Andy Nelson discusses how he plans to transform Whitehall IT. Read the issue now. 
(EZINE)

Big Job: Understanding the 'Omni-consumer' by Hewlett-Packard Limited

July 2013 - (Free Research)
This resource explains how a predictive analytics strategy can help you navigate customer engagement and handle omnichannel operational challenges. 
(WHITE PAPER) READ ABSTRACT |

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