Read this brochure to learn how iAnywhere Mobile Office offers enhanced network security, data protection, device management, profile administration, cross-platform support, and deployment features all available through Apple’s App Store. 

Where can you find one complete and highly secure suite of productivity tools that all work together? With cloud services, you can deliver fully hosted online productivity tools for real-time communication and collaboration that are all designed to work together. The Microsoft Business Productivity Online Suite is one stop shopping in the cloud. 

In this webcast, we show you how the productivity of your sales, customer service, and marketing teams can be dramatically increased by taking advantage of the enhancements in the newly released Microsoft Dynamics CRM 4.0. 

See how SheepDog used Google Apps to capitalize on growing business opportunities for advanced cloud computing solutions, generate both one-time and ongoing revenue streams, and build a lucrative and sustainable business model. 

This paper will demonstrate how social computing solutions can help improve three core areas of your business: 1)Reducing expenditures 2)Leveraging current investments 3)Improving operating efficiency 

So you want to supercharge your team's productivity? The key is to get them together. The tools you need are ready right now in the Microsoft Business Productivity Online Suite. Watch this informative video to learn about the myriad of features and benefits that this Microsoft solution has to offer. 

This paper builds a model of enterprise social computing by analyzing business goals. It builds the architectural components and the relationships between them by starting from a basic definition of social computing and the most common goals. 

The Customer Experience IQ (CEIQ) report identifies the six secrets of highly effective customer experience programs that every company can use to create true customer loyalty. Read this paper to learn which customer experience programs that organizations have implemented are most effective at driving customer loyalty. 

Strategic organizations are increasingly looking for ways to lower the total cost of ownership (TCO) of their technology assets while improving the return on their investment. In this white paper, you will discover how expert customer support services can have a dramatic impact on both as you explore the success of JBoss middleware technology. 

VI Service Desk fulfills the need to provide consistent, centralized service and support. Tickets are prioritized, assigned to the proper resources and escalated to the next support tier when necessary. Robust Ad-hoc reporting helps IT track trends and justify change. 

In this paper learn how a single bad experience with a contact center may result in a customer being lost for life, something that companies cannot afford. 

Why do most organizations continuously fail in utilizing knowledge? In this podcast, learn from case studies that illustrate how you can optimize the value of knowledge in your organization through improving e-discovery and data retention practices and eliminating wasteful and under-utilized tools.