Planning, budgeting and forecasting always will be crucial components to your organization. But choosing the right performance management software can be a tough task. This paper from IBM outlines the business challenges and drivers, as well as organizational and technological best practices to follow, and includes a software selection matrix. 

<p>Despite increased storage budgets, customers are still struggling to manage the proliferation of data. This expert e-guide takes a closer look at the evolving storage landscape and discusses emerging data management tools and predictions for the future.</p> 

This benchmarking study from ESI International identifies the trends impacting the project management function in IT industry in three areas: PMO maturity, measuring and reporting on PMO effectiveness, as well as training involvement. 

This comprehensive white paper discusses the future of contact centers. From tools to strategy this paper covers all you need to know about ensuring that your customer service stays up to date. 

Analytics offer insight and can help you make better, smarter decisions - both of which can enable positive customer experiences. In today's wide-open business environment, customers have plenty to choose from. This paper explains why using analytics to your advantage is key to fostering successful customer relationships. 

In this brief white paper, Jeff Martin, Station Casinos’ director of business intelligence (BI), provides specific examples of the types of problems that the company wanted to solve, and offers insight into the specific job scheduling solution it selected to overcome its challenges. 

In investment reporting, customers expect detailed reports of irreproachable accuracy, delivered with no delay or excuses. This whitepaper will serve as as a guide for Investment Advisors. 

Read this brief paper and learn how IBM Cognos can lead finance teams into the next generation by offering driver-based budgeting with vastly shorter planning cycles, flexible rolling forecasts, faster and more reliable financial close and consolidation, tighter control over operational performance, swifter reporting capabilities and so much more. 

This customer reference booklet contains a sampling of real business results that organizations around the world, in a variety of industries, have achieved by upgrading and standardizing on Oracle Database 11g.  We hope you find these success stories helpful in learning how Oracle can help you achieve your business and IT objectives. 

Companies need to make significant investments in digital skills and technologies if they are to meet the needs of their customers, Booz&Co argues in this report. 

Join this live webcast at 11 a.m. EDT (8 a.m. PDT) on June 5th to gain insight into three leading practices for implementing agile business intelligence (BI). View this insightful resource to learn how to get started with your BI initiative and discover how to be successful with limited budget and staffing resources. 

This paper outlines how one specific business intelligence (BI) platform can benefit your financial organization. Read this now and learn how CFO dashboards can be used to measure, monitor and optimize banking performance, why creating a risk intelligent enterprise is critical, how to efficiently manage customers and investments and so much more.