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Analyst's take: Microsoft Dynamics CRM boosts customer service and company profits by ComputerWeekly.com

February 11, 2011 - (Free Research)

Microsoft Dynamics CRM enables organizations to improve customer service, effectively manage marketing and communications, and increase sales productivity, ultimately driving increased profits and reduced costs.

(WHITE PAPER)

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Guidebook: Oracle Cloud Services by ComputerWeekly.com

May 10, 2012 - (Free Research)

This independent report from analysts, Nucleus Research offers a critical assessment of Oracle’s Cloud Services.

(ANALYST REPORT)

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IPV6 Transition – Why the rush ? by ComputerWeekly.com

December 01, 2011 - (Free Research)

This report from Ovum warns that enterprises need to recognise that they will need to move to IPv6, even if they have IPv4 addresses available. They should treat IPv6 like any other disaster recovery plan.

(ANALYST BRIEF)

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Analyst's take: Foglight helps telecomms company find savings and boost efficiencies by ComputerWeekly.com

January 12, 2011 - (Free Research)

After implementing Foglight, a major telecommunications company gained the ability to monitor and control its entire IT applications infrastructure in greater depth avoiding downtime and extra support staff, while boosting efficiencies of business-critical applications and staff productivity.

(WHITE PAPER)

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Analyst's take: NetSuite reaps rewards for satisfied customers by ComputerWeekly.com

January 19, 2011 - (Free Research)

Nucleus has found NetSuite customers are both satisfied and loyal, as NetSuite enables them to rapidly deploy ERP functionality that is integrated with other components without the cost and timeline of traditional on-premise systems.

(WHITE PAPER)

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CW+: Analyst's take: Leveraging IBM Cognos software with training by ComputerWeekly.com

December 29, 2010 - (Free Research)

When IBM Cognos users complement their deployments with formal training services, end users become more productive, report building costs are reduced, and more end users adopt IBM Cognos tools such as BI and PM.

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Aberdeen Group: Business Value of Adapting Web Content for Mobile Devices (Sponsored by OpenText) by OpenText

January 02, 2012 - (Free Research)

This analyst report discusses how best-in-class businesses have adapted their content for improved mobile marketing.

(ANALYST REPORT)

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Gartner predictions around Social CRM by Infor CRM

February 08, 2012 - (Free Research)

This tip e-guide from SearchCRM.com features insight from Gartner's 2011 Magic Quadrant for social customer relationship management (CRM). Read this now to learn what challenges are cropping up in CRM, how social media is affecting CRM strategies and what the future of social CRM looks like.

(EGUIDE)

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Analyst Whitepeper: Bloor Research: Sybase ASE Total Cost of Ownership - A Comparison to Oracle by SAP America, Inc.

September 30, 2011 - (Free Research)

Given that Sybase ASE can now be deployed as the foundation for SAP Business Suite and BW implementations (in addition to Oracle, Microsoft SQL Server and IBM DB2), the information is relevant to SAP customers installing a new instance of SAP or looking to migrate their existing SAP installation to a different database.

(WHITE PAPER)

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The future of mobile CRM by SugarCRM Inc.

March 20, 2012 - (Free Research)

In this expert e-guide, find out how social and mobile customer relationship management (CRM) are changing the CRM landscape.

(EGUIDE)

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Nimble employers turn to agile project management by ComputerWeekly.com

November 25, 2010 - (Free Research)

In spirit, both traditional and agile project delivery embody similar principles and practices that aim to deliver measurable results

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Analyst's take: IBM’s acquisition of SPSS is good news for SAS and SAP customers by ComputerWeekly.com

January 31, 2011 - (Free Research)

IBM’s SPSS acquisition gives SPSS users a broader support network, IBM Cognos users a predictive analytics platform, and more enterprise users one-stop shopping. Looking to the future, that could mean analytics ― and better predictive decision making ― on every desktop.

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CW+: Analyst's take: The benefits of third-party SAP and Oracle support by ComputerWeekly.com

December 27, 2010 - (Free Research)

Organizations running mature SAP or Oracle applications experience significant ongoing savings from third-party support. Nucleus found Rimini Street customers can reduce their annual license maintenance fees by at least 50 percent and avoid upgrade costs while extending the value of their software investment.

(WHITE PAPER)

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Analyst's take: Force.com application drives faster development by ComputerWeekly.com

February 18, 2011 - (Free Research)

Nucleus analyzed existing Force.com application deployments and found an average of 4.9 times faster development. End customers, developers, and ISVs experience more rapid time to value, lower cost, and greater ongoing flexibility.

(WHITE PAPER)

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Top 10 Things You Should Know About IBM Cognos 10 for Business Analytics by IBM

January 24, 2012 - (Free Research)

Query performance three times faster is just one item in this top-10 list from the analysts at Enterprise Management Associates (EMA). Download this article to read the full top 10 and learn why Cognos 10 holds "strong value for upgrading customers and prospects."

(WHITE PAPER)

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One-Stop Shop: Best Practices to Streamline your Service Desk by Nimsoft, Inc.

September 22, 2011 - (Free Research)

Your service desk should be the one stop shop for internal and external customers. But, in order for IT to be the orchestrator of knowledge and the service catalog, you need to provide excellent service and quick response times. Watch this webcast and discover the most current recommendations for service delivery and management best practices.

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Oracle Exadata eBook by Oracle Corporation

August 05, 2011 - (Free Research)

Check out the new Exadata e-book packed with the latest real-world examples, insights, and tips for IT professionals. This interactive e-book experience features customer success stories and video interviews, analyst commentary, a 3-D demo, and more. Download the e-book today.

(EBOOK)

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Application Upgrades and Service Oriented Architecture by Oracle Corporation

January 01, 2008 - (Free Research)

Read this whitepaper to understand why and how SOA-enablement will reduce cost and risk of Application upgrades for your organization.

(WHITE PAPER)

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Analyst's take: New Microsoft Visual Studio Team System offers more benefits to users by ComputerWeekly.com

January 21, 2011 - (Free Research)

Microsoft Visual Studio Team System enables companies to increase productivity in development environments and adopt cost-reducing strategies such as follow the sun. Microsoft Visual Studio 2010 Ultimate will give users more ways to achieve these improvements.

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Analyst's take: Nucleus Research's top 10 IT predictions for 2010 by ComputerWeekly.com

January 26, 2011 - (Free Research)

The cloud continues to drive both rapid ROI and new ISV business models. Beyond the cloud, expect 2010 to bring greater use of analytics, automation, and CRM, and a permanent shift in structural unemployment. Bid auf Wiedersehen to the vendors who still haven’t gotten it.

(WHITE PAPER)

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Windows 7 and AppLocker by Global Knowledge

January 25, 2010 - (Free Research)

Organizations want to run the apps they want, and not run the apps they don't want. One of the tools Microsoft has given Active Directory administrators to help in this regard, Software Restriction Policies (SRPs), has been re-engineered in Windows 7 as AppLocker.

(WHITE PAPER)

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Current MDM market and tips for MDM strategy by DataFlux Corporation

March 12, 2012 - (Free Research)

Master data management (MDM) tools are on the rise as more companies look toward ways to solve all their data needs through one system. This expert e-guide from our editorial team features two articles with exceptional insight on what vendors and trends are prevailing in the current MDM market.

(EGUIDE)

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Centralized Management Key to Controlling Mobile Communications Cost by Digital Fairway, Inc.

November 2007 - (Free Research)

In this paper, learn why centralized policy management, automated order processing and asset management, and end-user self-service are key ingredients for any organization trying to control the proliferation of wireless mobile devices and spiraling costs.

(WHITE PAPER)

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Discover Options for Improving Supplier and Customer Integration by SAP America, Inc.

March 2012 - (Free Research)

This expert resource from Gartner examines integration brokerage and how it can apply to a variety of integration problems.

(ANALYST BRIEF)

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SaaS: Not Just for SMBs Anymore

by Workday

December 2010 - (Free Research)

A recent study from independent research analyst firm Vital Analysis reveals some intriguing findings: large enteprises are absolutely embracing Software as a Service (SaaS) applications and on-premise vendors should be scared. Read this paper to find out why C-level executives at large firms are turning to SaaS.

(CASE STUDY)

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